Do not stay here at all, this is a homeless shelter for people that are druggies and the hotel will not tell you that at first, this place is trashed by these individuals and the staff here will not take your concerns seriously my advise go elsewhere, the hotel is ripping people off and will not acknowledge your complaints.
stevejensen84
I can't believe you are charging full price for rooms while the hotel is operating as an undisclosed homeless shelter. The elevator was almost unusable due to the smell of tobacco and pot smoke. I also enjoyed the 3 AM screaming. You should be ashamed of yourselves for trying to hide this before paying customers book and arrive.
helenechiasson
Worst experience in a hotel. They housed homeless and transitional housing which they were all over the lobby, entrance area and parking, smoking, spitting and screaming in the lobby. We felt very unsafe in this hotel
Wanderer32881855307
Booked online at 200 plus CAD for this room. I wish it was disclosed that it is a homeless shelter prior to booking as I would have booked elsewhere. First off they would not honor the 76000 points I had as they 'expired' due to Hilton policy. You know who doesn't operate this way? IHG Rewards. As such I was not able to book my stay with the 50000 points required and it cost over 200 for the night. The staff are fine, and the location would be convenient if not for the homeless people. I understand everyone has the right to stay there, but I also feel it should be disclosed prior to booking so people make informed decisions with their money. If it were just me and I was on business it would not bother me personally. But with my wife and two small children it was a bit much. The elevator was never empty and always smelled of cannabis and cigarettes. The hallways too. Upon waking up everyone in my family was congested and stuffed up. The beds are way too soft and lumpy and sleep was not great either. I was unaware there is a difference between a Hampton and a Doubletree and as such was surprised there was no included breakfast. It is on me for assuming a 250 a night room would include breakfast, but needless to say was still disappointed. I have had back to back bad experiences with Hilton now and I will be changing my loyalty to IHG.
Le23d10
Took my family to stay at the Dartmouth doubletree during March break, and what a mistake that was. When we arrived we noticed a lot of “sketchy” looking people wandering around and hanging out in the lobby, we later found out that this is because the hotel now has multiple floors allocated for homeless people. I would suggest staying far from this hotel unless you want to spend time surrounded by people with mental illness and drug addiction
Q9473TLmj
Has the vibe of a men's hostel or the hotel in LA where they found the girl dead in the water tower. Not only would I never stay here again, but would never stay in a any similar accommodation. Bums smoking around the entrance all day, probably the same bums who harass you at the intersection nearby. They bill themselves as a regular hotel, but make no mistake this has a really creepy vibe and is a HOTEL FOR THE HOMELESS. Dartmouth overall has become a real toilet, as has downtown Halifax.
STS62519
I stayed for 4 nights with family and it was a horrendous experience. I had NO idea that the Hilton DoubleTree doubled as a homeless shelter. Very sketchy location. Most of their clientele drunk or high. Common areas smelled of marihuana and cigarette smoke. Staff didn’t seem concerned by any of this at all. Do not stay here. Do not bring your families here. Do not come here as a corporate individual. This hotel is VERY misleading.
725rinom
We had a room on the bottom floor about 8 to 10 doors down from main lobby and about the same from another outside exit. Smokers right outside the door despite provincial law stating 4 meters. Could smell the odor cigarettes to our room as well as the odor of marijuana. The hotel hallway smelled constantly of cigarette smoke and marijuana. Complained a few times and no action seen. One of the clerks stated that they had already upgraded two separate guests from other rooms because their rooms smelled like marijuana. Not impressed with this location at all because of this.
Brittany Underhill
If I could leave less than 1 star I would. Absolutely horrible service. Waited 30 minutes for anyone to even take our order. Then we were told it would be an hour wait for food. Had a reservation and had to find staff to seat us after 5 minutes of waiting
coreymullett17
We rented the king suite on the 6th floor. And I do not recommend. It cost us over $500, and it was a disaster from the start. First of all, the shower door has a 2 inch gap from the floor so after you shower, the entire bathroom floods everywhere. So that’s how our evening started. Then , we were lucky to have a loud fog horn type siren go off in our room every 5 minutes, to which no staff could figure out what it was, or how to fix it. Not exactly what you expect to get when you pay this much for one night for an anniversary.
Hotel and room clean and well appointed. Parking lot entry is a tiny bit awkward at first (exit bridge in right lane) and there are a lot of sketchy people wandering through parking but not a serious problem. Some siren noise on the side facing the bridge but not overly disturbing. Pool nice, didn't try resto but it looked nice. Overall a positive experience.
David McDowell
I hate leaving negative reviews but criticism can help I hope.There was a mouse running around the dining area. Not a great sign for a restaurant and the staff were not overly concerned.Staff were otherwise friendly and very accommodating. The seafood chowder was heavily salted and my wife couldn’t stomach more than one bite. I tried it too and she was not exaggerating. The risotto fell into the same category of way too salty. My chicken wings were descent. They did comp both plates and provide a complimentary glass of wine.The restaurant was almost empty and it has a lower star rating than restaurants in the area, but the menu looked promising. Hopefully they can make the appropriate adjustments and get some positive reviews.
Karen Kavanaugh
It is a wonderful place . Great traditional maritime food, friendly service and such a warm and inviting venue. I’ll be back.
vaish kumar
Breakfast was ok. But staff don’t seem to clean tables although empty. So difficult to find a table. Short staffed for the 4 days we stayed??Today ( Jun 5th) they ran out of milk, so had to bring little pods. When asked they said they will be getting it the following day. Shoppers just across . They could have got ( management) from.service staff were pleasant.Update: our breakfast charges were refunded. Thanks!
Tammy Hampton
Stayed at the Hilton, which houses the Narrows Bistro and enjoyed our meal and the service the first night we came back to eat here again the second night. Wonderful and the food was delicious, with good portions!
Do not stay here at all, this is a homeless shelter for people that are druggies and the hotel will not tell you that at first, this place is trashed by these individuals and the staff here will not take your concerns seriously my advise go elsewhere, the hotel is ripping people off and will not acknowledge your complaints.
I can't believe you are charging full price for rooms while the hotel is operating as an undisclosed homeless shelter. The elevator was almost unusable due to the smell of tobacco and pot smoke. I also enjoyed the 3 AM screaming. You should be ashamed of yourselves for trying to hide this before paying customers book and arrive.
Worst experience in a hotel. They housed homeless and transitional housing which they were all over the lobby, entrance area and parking, smoking, spitting and screaming in the lobby. We felt very unsafe in this hotel
Booked online at 200 plus CAD for this room. I wish it was disclosed that it is a homeless shelter prior to booking as I would have booked elsewhere. First off they would not honor the 76000 points I had as they 'expired' due to Hilton policy. You know who doesn't operate this way? IHG Rewards. As such I was not able to book my stay with the 50000 points required and it cost over 200 for the night. The staff are fine, and the location would be convenient if not for the homeless people. I understand everyone has the right to stay there, but I also feel it should be disclosed prior to booking so people make informed decisions with their money. If it were just me and I was on business it would not bother me personally. But with my wife and two small children it was a bit much. The elevator was never empty and always smelled of cannabis and cigarettes. The hallways too. Upon waking up everyone in my family was congested and stuffed up. The beds are way too soft and lumpy and sleep was not great either. I was unaware there is a difference between a Hampton and a Doubletree and as such was surprised there was no included breakfast. It is on me for assuming a 250 a night room would include breakfast, but needless to say was still disappointed. I have had back to back bad experiences with Hilton now and I will be changing my loyalty to IHG.
Took my family to stay at the Dartmouth doubletree during March break, and what a mistake that was. When we arrived we noticed a lot of “sketchy” looking people wandering around and hanging out in the lobby, we later found out that this is because the hotel now has multiple floors allocated for homeless people. I would suggest staying far from this hotel unless you want to spend time surrounded by people with mental illness and drug addiction
Has the vibe of a men's hostel or the hotel in LA where they found the girl dead in the water tower. Not only would I never stay here again, but would never stay in a any similar accommodation. Bums smoking around the entrance all day, probably the same bums who harass you at the intersection nearby. They bill themselves as a regular hotel, but make no mistake this has a really creepy vibe and is a HOTEL FOR THE HOMELESS. Dartmouth overall has become a real toilet, as has downtown Halifax.
I stayed for 4 nights with family and it was a horrendous experience. I had NO idea that the Hilton DoubleTree doubled as a homeless shelter. Very sketchy location. Most of their clientele drunk or high. Common areas smelled of marihuana and cigarette smoke. Staff didn’t seem concerned by any of this at all. Do not stay here. Do not bring your families here. Do not come here as a corporate individual. This hotel is VERY misleading.
We had a room on the bottom floor about 8 to 10 doors down from main lobby and about the same from another outside exit. Smokers right outside the door despite provincial law stating 4 meters. Could smell the odor cigarettes to our room as well as the odor of marijuana. The hotel hallway smelled constantly of cigarette smoke and marijuana. Complained a few times and no action seen. One of the clerks stated that they had already upgraded two separate guests from other rooms because their rooms smelled like marijuana. Not impressed with this location at all because of this.
If I could leave less than 1 star I would. Absolutely horrible service. Waited 30 minutes for anyone to even take our order. Then we were told it would be an hour wait for food. Had a reservation and had to find staff to seat us after 5 minutes of waiting
We rented the king suite on the 6th floor. And I do not recommend. It cost us over $500, and it was a disaster from the start. First of all, the shower door has a 2 inch gap from the floor so after you shower, the entire bathroom floods everywhere. So that’s how our evening started. Then , we were lucky to have a loud fog horn type siren go off in our room every 5 minutes, to which no staff could figure out what it was, or how to fix it. Not exactly what you expect to get when you pay this much for one night for an anniversary.
Restaurantji Recommends
Hotel and room clean and well appointed. Parking lot entry is a tiny bit awkward at first (exit bridge in right lane) and there are a lot of sketchy people wandering through parking but not a serious problem. Some siren noise on the side facing the bridge but not overly disturbing. Pool nice, didn't try resto but it looked nice. Overall a positive experience.
I hate leaving negative reviews but criticism can help I hope.There was a mouse running around the dining area. Not a great sign for a restaurant and the staff were not overly concerned.Staff were otherwise friendly and very accommodating. The seafood chowder was heavily salted and my wife couldn’t stomach more than one bite. I tried it too and she was not exaggerating. The risotto fell into the same category of way too salty. My chicken wings were descent. They did comp both plates and provide a complimentary glass of wine.The restaurant was almost empty and it has a lower star rating than restaurants in the area, but the menu looked promising. Hopefully they can make the appropriate adjustments and get some positive reviews.
It is a wonderful place . Great traditional maritime food, friendly service and such a warm and inviting venue. I’ll be back.
Breakfast was ok. But staff don’t seem to clean tables although empty. So difficult to find a table. Short staffed for the 4 days we stayed??Today ( Jun 5th) they ran out of milk, so had to bring little pods. When asked they said they will be getting it the following day. Shoppers just across . They could have got ( management) from.service staff were pleasant.Update: our breakfast charges were refunded. Thanks!
Stayed at the Hilton, which houses the Narrows Bistro and enjoyed our meal and the service the first night we came back to eat here again the second night. Wonderful and the food was delicious, with good portions!