This is a review for Subway as a whole (this is just the one I went to). $20 for a foot long combo? Just because you are advertising all this artisan stuff doesn’t mean you can charge such outrageous prices. Disgusting. I hope the employees at least get the tips (but I doubt it)
Atmosphere: 1
Food: 1
Service: 1
Agampreet Kaur
Worst experience!! The staff is very rude.
Atmosphere: 3
Food: 1
Service: 1
Katherine Vasylenko
Good place with nice sandwiches :)Vegetarian options: They have vegetarians green goddess and Bella mozzarella sandwiches
Apart from waiting for 20 mins for a sub the person working cash asked was extremely extremely unprofessional and rude. She asked if i wanted a drink or chips/cookies for side so i shook my head to indicate no which i know she saw, but nonetheless she leaned over and repeated herself only this time in a sarcastic tone and louder so the whole line heard her. I was honestly shook to have that happen so i just said no and nothing else but she rolled her eyes and walked away while i began paying. I really didn’t say anything or do anything she could have taken as disrespectful. I wonder if maybe she had a bad day or something but even I, who works in restaurant have never had such a bad day where i was so inclined to take it out on a customer. Very very disappointing and embarrassing look for this shop.
Atmosphere: 1
Food: 2
Service: 1
Zach
Nice place to sit in, but I wouldn't recommend mobile ordering as the accuracy is usually lacking. I've had missing items, them substituting things without asking, and all subs not warmed. The last time I ordered my sub was completely missing the protein - I had mentioned it to my friend who lives nearby and he said to go immediately back as he's seen them accuse customers of ordering, picking an ingredient off, and then coming back to put up a stink.It was a little scary hearing that, but the employee working did remake my sub for me and was pretty friendly, so shoutout to that guy. Unfortunately I won't be going back due to the consistent mistakes, aloof service and pretty crummy food; you're better off going a few blocks down to the one near South Park St.
Atmosphere: 5
Food: 1
Service: 2
Graham Brownlie
Great! Very clean outlet.
Atmosphere: 5
Food: 5
Service: 5
Austin Drysdale
Sitting around minding my own buisness and watched some employee yelled out obscenities at a family with a small child. I would take your buisness elsewhere as these employees have worked there for months seemingly. Would not surprise me if one was a son of the owner or something getting away with that behavior.Take your business to the Subway further down the street near McDonalds. The ingredients taste better there as well.
Google user
Sitting around minding my own buisness and watched some employee yelled out obscenities at a family with a small child. I would take your buisness elsewhere as these employees have worked there for months seemingly. Would not surprise me if one was a son of the owner or something getting away with that behavior. Take your business to the Subway further down the street near McDonalds. The ingredients taste better there as well.
tyler wotton
Rude staff. Overcharged me. Would not recommend.
Jordan
Hire more staff. I shouldn't be next in line waiting 5+ mins to be acknowledged while they continue to make subs off their tablet.
online ordered two subs (one ham and one bmt) from here last night, and they forgot one of our subs in the uber eats bag. when we called, the first employee didn't understand what we were saying and passed us to his colleague. this guy, an employee named lester, also couldn't understand what we meant."ohh you got sent the wrong order?" no we're missing the ham sub, everything else in the bag is correct. "so the sub didn't have any ham on it?" as we just said, no. there is no sub. we ended up having to tell him six different times that we were missing one of our two subs before he finally understood what we meant.he then told us that he was sure they put the sub in the bag and that they had camera footage that they could show us. well, the bag arrived stapled together so no one could have tampered with it, and there was only one sub in the bag. what am I supposed to do now??? he never apologized.as if this situation wasn't bad enough, the bmt sub that we did receive gave my boyfriend violent food poisoning and he is still bed ridden after 24 hours. despicable customer service, disrespectful employees, and food that made us sick? extremely disappointing. if I could give this subway zero stars I would.
Aydin Jiwa
Fast service as there was nobody else in the resturant, However the lady who was working was extremely rude and disrespectful.When she asked what I would like to order I explained to her I had just placed an online order and would like to wait in the resturant. She then proceeded to say that their seating was closed and me and my friend were not allowed to be seated while waiting.Maybe this worker was having a bad day as it was past 11PM but that does not call for comments under her breath and some rude remarks.Can't believe that this lady was hired as she is very unprofessional and displays awful customer service skills. Will not be going to this subway again.
Deak Atwood
My partner and I ordered two subs (one each) and a single cookie, and they couldn't have gotten the order more wrong while still within the confines of the ingredients we both specified if they tried.I ordered a footlong Green Goddess on Tex Mex toasted with-Swiss-Green peppers-Olives-Red onions-Spinach-Tomato-Chipotle SW-Green Goddess dressingMy partner ordered a Chicken Bacon Peppercorn Ranch footlong on Italian herbs and cheese toasted with-Shredded cheese-Green peppers-Onions-Peppercorn ranch sauceMy sub was subject to an avalanche of onions, no Green Goddess dressing, no cheese, no spinach, no tomato, and no olives.My partner's sub contained maybe two onions total, my tomatoes, my spinach, my olives, and my Green Goddess dressing.This experience read like they put all of the ingredients we ordered separately into a hat and drew them out at random to decide what our subs would be, then arbitrarily left some ingredients out and added strange amounts of others.At least the cookie was right. ?♀️I'm a garbage disposal and will eat anything, but my partner is more picky and was displeased.Imagine if this atrocious mix-up had happened and one of us had an allergy to one of the ingredients.I've never in my life had any restaurant, let alone a Subway, get my order this incorrect.
Alyssa Atwood
My partner and I ordered two subs (one each) and a single cookie, and they couldn't have gotten the order more wrong while still within the confines of the ingredients we both specified if they tried.I ordered a footlong Green Goddess on Tex Mex toasted with-Swiss-Green peppers-Olives-Red onions-Spinach-Tomato-Chipotle SW-Green Goddess dressingMy partner ordered a Chicken Bacon Peppercorn Ranch footlong on Italian herbs and cheese toasted with-Shredded cheese-Green peppers-Onions-Peppercorn ranch sauceMy sub was subject to an avalanche of onions, no Green Goddess dressing, no cheese, no spinach, no tomato, and no olives.My partner's sub contained maybe two onions total, my tomatoes, my spinach, my olives, and my Green Goddess dressing.This experience read like they put all of the ingredients we ordered separately into a hat and drew them out at random to decide what our subs would be, then arbitrarily left some ingredients out and added strange amounts of others.At least the cookie was right. ?♀️I'm a garbage disposal and will eat anything, but my partner is more picky and was displeased.Imagine if this atrocious mix-up had happened and one of us had an allergy to one of the ingredients.I've never in my life had any restaurant, let alone a Subway, get my order this incorrect.
Krystyn Morley
Ordered 3 subs with coworkers from the app. All of them had multiple mistakes - veggies missing, veggies that weren’t supposed to be on them, not toasted, etc. It’s a new location, so it might be new staff, but how hard is it to follow along all laid out right on the receipt and order screen. I’ll be waiting in the long lineup to order in person and watch that the staff make my sub correctly next time.
This is a review for Subway as a whole (this is just the one I went to). $20 for a foot long combo? Just because you are advertising all this artisan stuff doesn’t mean you can charge such outrageous prices. Disgusting. I hope the employees at least get the tips (but I doubt it)
Atmosphere: 1
Food: 1
Service: 1
Worst experience!! The staff is very rude.
Atmosphere: 3
Food: 1
Service: 1
Good place with nice sandwiches :)Vegetarian options: They have vegetarians green goddess and Bella mozzarella sandwiches
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Canuck Classic, Green Goddess, Crispy Chicken, Crispy Chicken Bacon & Peppercorn Ranch
Apart from waiting for 20 mins for a sub the person working cash asked was extremely extremely unprofessional and rude. She asked if i wanted a drink or chips/cookies for side so i shook my head to indicate no which i know she saw, but nonetheless she leaned over and repeated herself only this time in a sarcastic tone and louder so the whole line heard her. I was honestly shook to have that happen so i just said no and nothing else but she rolled her eyes and walked away while i began paying. I really didn’t say anything or do anything she could have taken as disrespectful. I wonder if maybe she had a bad day or something but even I, who works in restaurant have never had such a bad day where i was so inclined to take it out on a customer. Very very disappointing and embarrassing look for this shop.
Atmosphere: 1
Food: 2
Service: 1
Nice place to sit in, but I wouldn't recommend mobile ordering as the accuracy is usually lacking. I've had missing items, them substituting things without asking, and all subs not warmed. The last time I ordered my sub was completely missing the protein - I had mentioned it to my friend who lives nearby and he said to go immediately back as he's seen them accuse customers of ordering, picking an ingredient off, and then coming back to put up a stink.It was a little scary hearing that, but the employee working did remake my sub for me and was pretty friendly, so shoutout to that guy. Unfortunately I won't be going back due to the consistent mistakes, aloof service and pretty crummy food; you're better off going a few blocks down to the one near South Park St.
Atmosphere: 5
Food: 1
Service: 2
Great! Very clean outlet.
Atmosphere: 5
Food: 5
Service: 5
Sitting around minding my own buisness and watched some employee yelled out obscenities at a family with a small child. I would take your buisness elsewhere as these employees have worked there for months seemingly. Would not surprise me if one was a son of the owner or something getting away with that behavior.Take your business to the Subway further down the street near McDonalds. The ingredients taste better there as well.
Sitting around minding my own buisness and watched some employee yelled out obscenities at a family with a small child. I would take your buisness elsewhere as these employees have worked there for months seemingly. Would not surprise me if one was a son of the owner or something getting away with that behavior. Take your business to the Subway further down the street near McDonalds. The ingredients taste better there as well.
Rude staff. Overcharged me. Would not recommend.
Hire more staff. I shouldn't be next in line waiting 5+ mins to be acknowledged while they continue to make subs off their tablet.
Restaurantji Recommends
online ordered two subs (one ham and one bmt) from here last night, and they forgot one of our subs in the uber eats bag. when we called, the first employee didn't understand what we were saying and passed us to his colleague. this guy, an employee named lester, also couldn't understand what we meant."ohh you got sent the wrong order?" no we're missing the ham sub, everything else in the bag is correct. "so the sub didn't have any ham on it?" as we just said, no. there is no sub. we ended up having to tell him six different times that we were missing one of our two subs before he finally understood what we meant.he then told us that he was sure they put the sub in the bag and that they had camera footage that they could show us. well, the bag arrived stapled together so no one could have tampered with it, and there was only one sub in the bag. what am I supposed to do now??? he never apologized.as if this situation wasn't bad enough, the bmt sub that we did receive gave my boyfriend violent food poisoning and he is still bed ridden after 24 hours. despicable customer service, disrespectful employees, and food that made us sick? extremely disappointing. if I could give this subway zero stars I would.
Fast service as there was nobody else in the resturant, However the lady who was working was extremely rude and disrespectful.When she asked what I would like to order I explained to her I had just placed an online order and would like to wait in the resturant. She then proceeded to say that their seating was closed and me and my friend were not allowed to be seated while waiting.Maybe this worker was having a bad day as it was past 11PM but that does not call for comments under her breath and some rude remarks.Can't believe that this lady was hired as she is very unprofessional and displays awful customer service skills. Will not be going to this subway again.
My partner and I ordered two subs (one each) and a single cookie, and they couldn't have gotten the order more wrong while still within the confines of the ingredients we both specified if they tried.I ordered a footlong Green Goddess on Tex Mex toasted with-Swiss-Green peppers-Olives-Red onions-Spinach-Tomato-Chipotle SW-Green Goddess dressingMy partner ordered a Chicken Bacon Peppercorn Ranch footlong on Italian herbs and cheese toasted with-Shredded cheese-Green peppers-Onions-Peppercorn ranch sauceMy sub was subject to an avalanche of onions, no Green Goddess dressing, no cheese, no spinach, no tomato, and no olives.My partner's sub contained maybe two onions total, my tomatoes, my spinach, my olives, and my Green Goddess dressing.This experience read like they put all of the ingredients we ordered separately into a hat and drew them out at random to decide what our subs would be, then arbitrarily left some ingredients out and added strange amounts of others.At least the cookie was right. ?♀️I'm a garbage disposal and will eat anything, but my partner is more picky and was displeased.Imagine if this atrocious mix-up had happened and one of us had an allergy to one of the ingredients.I've never in my life had any restaurant, let alone a Subway, get my order this incorrect.
My partner and I ordered two subs (one each) and a single cookie, and they couldn't have gotten the order more wrong while still within the confines of the ingredients we both specified if they tried.I ordered a footlong Green Goddess on Tex Mex toasted with-Swiss-Green peppers-Olives-Red onions-Spinach-Tomato-Chipotle SW-Green Goddess dressingMy partner ordered a Chicken Bacon Peppercorn Ranch footlong on Italian herbs and cheese toasted with-Shredded cheese-Green peppers-Onions-Peppercorn ranch sauceMy sub was subject to an avalanche of onions, no Green Goddess dressing, no cheese, no spinach, no tomato, and no olives.My partner's sub contained maybe two onions total, my tomatoes, my spinach, my olives, and my Green Goddess dressing.This experience read like they put all of the ingredients we ordered separately into a hat and drew them out at random to decide what our subs would be, then arbitrarily left some ingredients out and added strange amounts of others.At least the cookie was right. ?♀️I'm a garbage disposal and will eat anything, but my partner is more picky and was displeased.Imagine if this atrocious mix-up had happened and one of us had an allergy to one of the ingredients.I've never in my life had any restaurant, let alone a Subway, get my order this incorrect.
Ordered 3 subs with coworkers from the app. All of them had multiple mistakes - veggies missing, veggies that weren’t supposed to be on them, not toasted, etc. It’s a new location, so it might be new staff, but how hard is it to follow along all laid out right on the receipt and order screen. I’ll be waiting in the long lineup to order in person and watch that the staff make my sub correctly next time.