Horrible service, 4 different skip the dishes people came in got there orders and left , 2 of us in line 25 minutes, product not cooked properly and the staff were stuck in extremely slow motion. Thai express Sackville is always good , but this was
Atmosphere: 2
Food: 1
Service: 1
James Sherret
“may contain traces of amazement, cause a state of euphoria and may create dependence. do consume regularly.”The above quote is taken from the side of the takeout container. It’s also how I feel about their Pad Thai. I love spicy chicken Pad Thai. Today I was at The Halifax Shopping Center when my craving hit. There was no line (unusual). My food took about as long as usual to prepare. I get a cup of peanuts with it and a set of chop sticks. Although it wasn’t as spicy as I like, it was one of the best I’ve had in a while.Cons:I’ve noticed they don’t seem to cut up the chicken very well and I find myself wanting a utensil to do it myself.Otherwise I miss the blocks of tofu. I’ve got to remember to ask for it because I don’t seem to get any these days unless they are cutting it up so small that I don’t notice. I doubt this (see my 1st con)NOTE: The hours were incorrectly listed when I wrote this. I’ve submitted corrections as the food court including Thai Express is open 9:30am-9:00pm Monday-Saturday
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pad Thai
Hope Young
I personally love Thai Express and like to treat myself to a General Thairacha sometimes. I’ve never been to this location before but WOW. This location in my opinion is much better than the DC location. I am highly impressed with how great this meal was given how busy the mall was.I think I found my preferred location when getting a General Thairacha!!Thank you so much for the great meal!!
Atmosphere: 1
Food: 5
Service: 5
Jeong Kim
Long story short, please have the correct price on the menu display screen. Thanks to the cashier who tried to give me the food cheaper price, according to her, but the price difference from what the she's offering and what its said on the screen behind her made me confused and misunderstand her intention. How much is the Sunday Combo and Sunday Duo by the way?
Johns George
I ordered food from them two times and they cancelled the order both times, without any note on why they cancelled the order. My friends also experienced the same. Not recommended!
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Fried Rice
SU ZHAO
Be here for couple years. Real authentic Asian cuisine! Friendly employees and great
Atmosphere: 5
Food: 5
Service: 5
Adalid Urbina
The food was very disappointing. Tasted burnt, and the chicken tasted old like cardboard. Not
Atmosphere: 4
Food: 1
Service: 4
Matthew Lately
It’s so disappointing! The pad thai I ordered has barely any noodles! It was all beansprouts!!?? and they changed the noodles too!! What?!! Also the ladies at the counter seem like they are not even on planet Earth…
Atmosphere: 3
Food: 2
Service: 3
Alan Lee Anto
The food was good and they provide good quantity too! Definitely worth the money.
Dhaval Patel
Realize bad experience as a customer. Staff literally ignored. Specially cook is misbehaved. And aggressive. They don’t care about the customer service.
I went tonight in Halifax, Shopping, Centre, and I got chicken pate and general Thai the food was garbage even was not cook it. I don’t know what’s going on bro. This is my third time I’m buying with you guys. Food is garbage.
Jules
They had good gluten-free options and the staff actually knew enough to know what was gluten free and what wasn't (which believe it or not I have not experienced that any other restaurant). I got to have noodles and it was delicious.Dietary restrictions: Gluten free options
Mike H
Absolute terrible quality and 0 customer service skills. Thai Express is good but this particular chain is terrible. Avoid. I'd rather eat dirt then eat here
Atmosphere: 1
Food: 1
Service: 1
Fadila Kamile
The care and quality of this place has really gone downhill. Used to be my go to place for lunch. All plates were well balanced and tasty and satisfying. Today I ordered a simple veggie pad Thai with mild sauce. When delivered, the noodles were like mulch, greasy and had little to no sauce at all. It was bland and tasteless, which is hard to do with Thai food. This is not the first time I’ve had a disappointing experience at this location. Will not be ordering from this location again.
Horrible service, 4 different skip the dishes people came in got there orders and left , 2 of us in line 25 minutes, product not cooked properly and the staff were stuck in extremely slow motion. Thai express Sackville is always good , but this was
Atmosphere: 2
Food: 1
Service: 1
“may contain traces of amazement, cause a state of euphoria and may create dependence. do consume regularly.”The above quote is taken from the side of the takeout container. It’s also how I feel about their Pad Thai. I love spicy chicken Pad Thai. Today I was at The Halifax Shopping Center when my craving hit. There was no line (unusual). My food took about as long as usual to prepare. I get a cup of peanuts with it and a set of chop sticks. Although it wasn’t as spicy as I like, it was one of the best I’ve had in a while.Cons:I’ve noticed they don’t seem to cut up the chicken very well and I find myself wanting a utensil to do it myself.Otherwise I miss the blocks of tofu. I’ve got to remember to ask for it because I don’t seem to get any these days unless they are cutting it up so small that I don’t notice. I doubt this (see my 1st con)NOTE: The hours were incorrectly listed when I wrote this. I’ve submitted corrections as the food court including Thai Express is open 9:30am-9:00pm Monday-Saturday
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pad Thai
I personally love Thai Express and like to treat myself to a General Thairacha sometimes. I’ve never been to this location before but WOW. This location in my opinion is much better than the DC location. I am highly impressed with how great this meal was given how busy the mall was.I think I found my preferred location when getting a General Thairacha!!Thank you so much for the great meal!!
Atmosphere: 1
Food: 5
Service: 5
Long story short, please have the correct price on the menu display screen. Thanks to the cashier who tried to give me the food cheaper price, according to her, but the price difference from what the she's offering and what its said on the screen behind her made me confused and misunderstand her intention. How much is the Sunday Combo and Sunday Duo by the way?
I ordered food from them two times and they cancelled the order both times, without any note on why they cancelled the order. My friends also experienced the same. Not recommended!
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Fried Rice
Be here for couple years. Real authentic Asian cuisine! Friendly employees and great
Atmosphere: 5
Food: 5
Service: 5
The food was very disappointing. Tasted burnt, and the chicken tasted old like cardboard. Not
Atmosphere: 4
Food: 1
Service: 4
It’s so disappointing! The pad thai I ordered has barely any noodles! It was all beansprouts!!?? and they changed the noodles too!! What?!! Also the ladies at the counter seem like they are not even on planet Earth…
Atmosphere: 3
Food: 2
Service: 3
The food was good and they provide good quantity too! Definitely worth the money.
Realize bad experience as a customer. Staff literally ignored. Specially cook is misbehaved. And aggressive. They don’t care about the customer service.
Service: 1
Restaurantji Recommends
Ordered fried rice, terrible food. Half cooked ingredients
I went tonight in Halifax, Shopping, Centre, and I got chicken pate and general Thai the food was garbage even was not cook it. I don’t know what’s going on bro. This is my third time I’m buying with you guys. Food is garbage.
They had good gluten-free options and the staff actually knew enough to know what was gluten free and what wasn't (which believe it or not I have not experienced that any other restaurant). I got to have noodles and it was delicious.Dietary restrictions: Gluten free options
Absolute terrible quality and 0 customer service skills. Thai Express is good but this particular chain is terrible. Avoid. I'd rather eat dirt then eat here
Atmosphere: 1
Food: 1
Service: 1
The care and quality of this place has really gone downhill. Used to be my go to place for lunch. All plates were well balanced and tasty and satisfying. Today I ordered a simple veggie pad Thai with mild sauce. When delivered, the noodles were like mulch, greasy and had little to no sauce at all. It was bland and tasteless, which is hard to do with Thai food. This is not the first time I’ve had a disappointing experience at this location. Will not be ordering from this location again.