We waited for 15 minutes on the counter then one girl came to take the order and left in the middle just to talk to another person and I was telling her the order she didn't care. Really poor service. Also the mouse was running inside the store.
Atmosphere: 1
Service: 1
David Hannigan
Did a special take out order and it was not as expectedCalled the store and no manager available to helpCalled head office 2x to try to reach the manager / franchisee after 3 weeks no response
Atmosphere: 2
Food: 2
Service: 1
Manoj Ravi
Beware of drive thru they are collecting tip without asking the customer very unethical and not giving the receipt.
Atmosphere: 1
Service: 1
It’s D0LL
I accidentally called the wrong number, they were great about it ! We laughed a little. However I do frequent this location, great service, amazing staff, always great products.
Service: 5
Zachary Melvin (CrazyCree1342)
Enjoy going almost every morning before heading off to work, to grab my coffee. Always have a great greeting from the staff. Also see a few eldery people go there to meet to have a social hang-out, and they all seem super happy when they are there talking.Parking: Dead center of the Lacewood Plaza, so always plenty of available parking.Kid-friendliness: Bring my son here a bit when off work. He enjoys going, and most of the staff are super friendly and make him feel involved when buying.Wheelchair accessibility: I personally don't use a wheelchair, but I do see an entrance where someone who is, can enter the store. When my son was younger, and was in the stroller, it was the entrance I would enter.
When you ask for a bagel toasted with butter you expect them to butter the bagel for you instead you get two packs of rock solid butter on the side with a wooden butter knife..... yeah
Atmosphere: 2
Food: 1
Service: 1
anurag kumar
Poor service, staff was busy in chatting. I placed an mobile order, waited for 10 minutes to receive it. But when I approached them they said we don’t have the product available. So they didn’t inform me for 10 minutes. After that they placed one product at one place and second at another corner. I would not like to visit again for sure
Late in evening, no choice of donuts. Staff seemed to not want to be bothered ?
Atmosphere: 2
Food: 3
Service: 3
Liz Rowles
Don’t order from this Tim’s - everything about it is disappointing and leaving a review actually does nothing lol it’s just the same stupid automated response and nothing ever actually changes at this godforsaken Tim’s location. At the very least never order online from here lol you’ll only get half your
Atmosphere: 1
Food: 1
Service: 1
Pirah Qazi
Their French vanilla is good. Most of items are not available. Like veg fries. Overall
Atmosphere: 4
Food: 4
Service: 3
Susan johnson
I went through the drive thru and ordered a larger order....usually at other stores, with so much ordered, the order is evidently wrong.....not this time! It was perfect ?....nothing missed with attention to detail! Great work ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, Breakfast Sandwich
Priyank Patel
Manager is always fighting with customers not accepting their mistakes telling all the time you getting wrong orders, and blaming customers for not taking actual orders, 9th time this has happened to me and Managers are ridiculously rude to me, saying it's all my fault all the time for giving me small coffee instead of large coffee. Never recommend this store , Highly No.! DON'T BUY ANYTHING HERE ONLINE.❌
It isn't cheap for me, I still don't eat.
Bad Indian stuff ??
Atmosphere: 1
Food: 1
Service: 1
We waited for 15 minutes on the counter then one girl came to take the order and left in the middle just to talk to another person and I was telling her the order she didn't care. Really poor service. Also the mouse was running inside the store.
Atmosphere: 1
Service: 1
Did a special take out order and it was not as expectedCalled the store and no manager available to helpCalled head office 2x to try to reach the manager / franchisee after 3 weeks no response
Atmosphere: 2
Food: 2
Service: 1
Beware of drive thru they are collecting tip without asking the customer very unethical and not giving the receipt.
Atmosphere: 1
Service: 1
I accidentally called the wrong number, they were great about it ! We laughed a little. However I do frequent this location, great service, amazing staff, always great products.
Service: 5
Enjoy going almost every morning before heading off to work, to grab my coffee. Always have a great greeting from the staff. Also see a few eldery people go there to meet to have a social hang-out, and they all seem super happy when they are there talking.Parking: Dead center of the Lacewood Plaza, so always plenty of available parking.Kid-friendliness: Bring my son here a bit when off work. He enjoys going, and most of the staff are super friendly and make him feel involved when buying.Wheelchair accessibility: I personally don't use a wheelchair, but I do see an entrance where someone who is, can enter the store. When my son was younger, and was in the stroller, it was the entrance I would enter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, Blueberry, Breakfast Sandwich, Reese’S Donut and Chocolate Toasted Coconut, Donut
When you ask for a bagel toasted with butter you expect them to butter the bagel for you instead you get two packs of rock solid butter on the side with a wooden butter knife..... yeah
Atmosphere: 2
Food: 1
Service: 1
Poor service, staff was busy in chatting. I placed an mobile order, waited for 10 minutes to receive it. But when I approached them they said we don’t have the product available. So they didn’t inform me for 10 minutes. After that they placed one product at one place and second at another corner. I would not like to visit again for sure
Atmosphere: 3
Food: 4
Service: 1
Great place for quick bite and a coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
Restaurantji Recommends
Late in evening, no choice of donuts. Staff seemed to not want to be bothered ?
Atmosphere: 2
Food: 3
Service: 3
Don’t order from this Tim’s - everything about it is disappointing and leaving a review actually does nothing lol it’s just the same stupid automated response and nothing ever actually changes at this godforsaken Tim’s location. At the very least never order online from here lol you’ll only get half your
Atmosphere: 1
Food: 1
Service: 1
Their French vanilla is good. Most of items are not available. Like veg fries. Overall
Atmosphere: 4
Food: 4
Service: 3
I went through the drive thru and ordered a larger order....usually at other stores, with so much ordered, the order is evidently wrong.....not this time! It was perfect ?....nothing missed with attention to detail! Great work ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, Breakfast Sandwich
Manager is always fighting with customers not accepting their mistakes telling all the time you getting wrong orders, and blaming customers for not taking actual orders, 9th time this has happened to me and Managers are ridiculously rude to me, saying it's all my fault all the time for giving me small coffee instead of large coffee. Never recommend this store , Highly No.! DON'T BUY ANYTHING HERE ONLINE.❌
Atmosphere: 1
Food: 1
Service: 1