When this place first opened, their chicken was amazing, however, I bought a 12 piece dinner for the family today. It was disgusting. The chicken wasn't cooked through and I didn't even get any white meat pieces in the box. For over $60, the chicken could have at least been cooked thoroughly. Never again going there.
Brena
Ordered 3 donairs and a 2pc chicken snack meal. I repeated the order back to them again to make sure they got it all twice. When we got the food home we only had 1 donair and the chicken wasn’t cooked properly. Called them and they said they didn’t have time to make anymore because they were closing so told us not to eat it and bring it to them tomorrow. It was our supper we weren’t going to wrap it up and take it back to them the next day!! Wasn’t impressed
Atmosphere: 1
Food: 1
Service: 1
Dereck Murphy
Had a donair from here today as my usual place was out of meat.Was quite surprised, awesome flavor. I will definitely be back.
Atmosphere: 3
Food: 5
Service: 4
Joe Sears
Can't give a a food rating to a place that won't take your order. Adust your hours of operation to reflect the times you actually operate. The doors say 8pm and should say 7:30. Best of luck. No need to apologize, I won't be back.
Atmosphere: 1
Service: 1
Marcia Tuplin
Food is delish and the owner is the best , I had an issue with my order and it was resolved and he goes above and beyond , best chicken wings in town and all the food is delishThank
Atmosphere: 5
Food: 5
Service: 5
ken macdonald
Great place for Donairs ,and
Atmosphere: 4
Food: 4
Service: 4
chris corbett
This is the best fried chicken on the island! (And I'm quite sure I've tried them all over the years.)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Donair Poutine
Elaine Dalton
Ordered the chicken meal and was extremely disappointed. The chicken had a gross coating on it and tasted weird. The coleslaw was made with oil instead of miracle whip and the fries were burnt. For almost $60 won’t be going
Atmosphere: 1
Food: 1
Beverly Edwards
Serving raw chicken, customer service was bad, alot of videos and complaints online about this place.
Atmosphere: 1
Food: 1
Service: 1
John Feringa
Great food with a large menu. We had poutine, a donair and a hot dog.If this was eat in, it would be perfect.
Take out,only been there a few times and the food is always
Atmosphere: 4
Food: 4
Service: 5
c ariadne
We stopped by this takeout spot on our way to Sydney NS and ordered a Jr Donair, Fried Chicken & Fries, Bowl of Chili. The Jr Donair was delicious and easy to eat and perfect serving for a quick bite. The 2pc fried chicken was well-seasoned and fries was hot, fresh, and crispy. The bowl of chili was hearty and not too spicy so perfect for a rainy day. Food was great, service was friendly and quick, atmosphere I didn’t rate as high as it’s really just a pickup/takeout counter and no seating inside but they do have uncovered picnic tables outside on a sunny day if you want to sit down and eat.
Atmosphere: 3
Food: 5
Service: 5
Michael Hughes
Very sad to see what had happened to a once great restaurant. I only come out here once a year, and it used to be great. Now it isn't even mediocre. Just like I like Italians and Greeks to make my pizza and Chinese to make my Chinese food. It's not racist, but if you don't know what you are doing, please stop trying your hand in everything because the sad reality is you aren't good at very much. I live in Port Hope Ontario where this has become an epidemic. We have lost Greek restaurants and Pizza places this way and it's terrible! Here's hoping this didn't continue to happen on this lovely island!
Atmosphere: 3
Food: 1
Service: 2
Evan Degiobbi
Went in at 840 pm and they would not make a poutine never had the food here but wont be coming back still had 20 mins ! Couldn’t even make one poutine! People have no drive and more would have tipped good !
Janice Macintyre
This is my third time trying Tom & Ettes kitchen food. The first time I had chicken and fries it was really good. The second time I had chicken and fries it was to say the least very unappealing, way overdone and the portion size of the chicken was so tiny it looked like it came from a small bird. I just picked up the fish special for today and my husband and I tried the Donair. The Donair was tasty but lacked ingredients like vegetables. The fish was probably the worst I have ever seen or eaten for that matter. It looked like there was no batter or the better was left in the deep fryer, was way to overdone. The coleslaw didn't pass our approval either. I try to shop local and support our community. Get on the cooks to do a better job really have to take more Pride in the cooking of your food. It's not the flavor it's definitely the way it is being cooked, everything seems to be way overdone. Forgot to mention the french fries again way too overdone. I don't like to send negative reviews but you really have to take seriously these reviews so you can improve. If everyone's food was like mine you should be in fear of having no customers.
When this place first opened, their chicken was amazing, however, I bought a 12 piece dinner for the family today. It was disgusting. The chicken wasn't cooked through and I didn't even get any white meat pieces in the box. For over $60, the chicken could have at least been cooked thoroughly. Never again going there.
Ordered 3 donairs and a 2pc chicken snack meal. I repeated the order back to them again to make sure they got it all twice. When we got the food home we only had 1 donair and the chicken wasn’t cooked properly. Called them and they said they didn’t have time to make anymore because they were closing so told us not to eat it and bring it to them tomorrow. It was our supper we weren’t going to wrap it up and take it back to them the next day!! Wasn’t impressed
Atmosphere: 1
Food: 1
Service: 1
Had a donair from here today as my usual place was out of meat.Was quite surprised, awesome flavor. I will definitely be back.
Atmosphere: 3
Food: 5
Service: 4
Can't give a a food rating to a place that won't take your order. Adust your hours of operation to reflect the times you actually operate. The doors say 8pm and should say 7:30. Best of luck. No need to apologize, I won't be back.
Atmosphere: 1
Service: 1
Food is delish and the owner is the best , I had an issue with my order and it was resolved and he goes above and beyond , best chicken wings in town and all the food is delishThank
Atmosphere: 5
Food: 5
Service: 5
Great place for Donairs ,and
Atmosphere: 4
Food: 4
Service: 4
This is the best fried chicken on the island! (And I'm quite sure I've tried them all over the years.)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Donair Poutine
Ordered the chicken meal and was extremely disappointed. The chicken had a gross coating on it and tasted weird. The coleslaw was made with oil instead of miracle whip and the fries were burnt. For almost $60 won’t be going
Atmosphere: 1
Food: 1
Serving raw chicken, customer service was bad, alot of videos and complaints online about this place.
Atmosphere: 1
Food: 1
Service: 1
Great food with a large menu. We had poutine, a donair and a hot dog.If this was eat in, it would be perfect.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Take out,only been there a few times and the food is always
Atmosphere: 4
Food: 4
Service: 5
We stopped by this takeout spot on our way to Sydney NS and ordered a Jr Donair, Fried Chicken & Fries, Bowl of Chili. The Jr Donair was delicious and easy to eat and perfect serving for a quick bite. The 2pc fried chicken was well-seasoned and fries was hot, fresh, and crispy. The bowl of chili was hearty and not too spicy so perfect for a rainy day. Food was great, service was friendly and quick, atmosphere I didn’t rate as high as it’s really just a pickup/takeout counter and no seating inside but they do have uncovered picnic tables outside on a sunny day if you want to sit down and eat.
Atmosphere: 3
Food: 5
Service: 5
Very sad to see what had happened to a once great restaurant. I only come out here once a year, and it used to be great. Now it isn't even mediocre. Just like I like Italians and Greeks to make my pizza and Chinese to make my Chinese food. It's not racist, but if you don't know what you are doing, please stop trying your hand in everything because the sad reality is you aren't good at very much. I live in Port Hope Ontario where this has become an epidemic. We have lost Greek restaurants and Pizza places this way and it's terrible! Here's hoping this didn't continue to happen on this lovely island!
Atmosphere: 3
Food: 1
Service: 2
Went in at 840 pm and they would not make a poutine never had the food here but wont be coming back still had 20 mins ! Couldn’t even make one poutine! People have no drive and more would have tipped good !
This is my third time trying Tom & Ettes kitchen food. The first time I had chicken and fries it was really good. The second time I had chicken and fries it was to say the least very unappealing, way overdone and the portion size of the chicken was so tiny it looked like it came from a small bird. I just picked up the fish special for today and my husband and I tried the Donair. The Donair was tasty but lacked ingredients like vegetables. The fish was probably the worst I have ever seen or eaten for that matter. It looked like there was no batter or the better was left in the deep fryer, was way to overdone. The coleslaw didn't pass our approval either. I try to shop local and support our community. Get on the cooks to do a better job really have to take more Pride in the cooking of your food. It's not the flavor it's definitely the way it is being cooked, everything seems to be way overdone. Forgot to mention the french fries again way too overdone. I don't like to send negative reviews but you really have to take seriously these reviews so you can improve. If everyone's food was like mine you should be in fear of having no customers.
Atmosphere: 3
Food: 1
Service: 4