Recommended dishes: Breakfast Sandwich and Hashbrown, Two Tacos
Jason Stinson
Lobby was a bit dirty. Food was average.
Atmosphere: 3
Food: 4
Service: 5
Caib Tetreault
Look yall don’t have me on your menu so here’s a one star review. #fastfoodrizz
josé vasquez
Lately there are new staff. The truth is that they are super slow in giving out the food. Those who take orders are not very friendly lately, it's a little strange there.
Atmosphere: 2
Service: 1
Paul Kilbourne
We ordered two mini tacos. They gave us 5 regular tacos. We went back. They took the 5 tacos back, had a manager come and reorder and then they provided the order. I have never been to a fast food chain that wants the wrong order back, then provides a refund and then replace your order and run your card again. Not a good experience.
Atmosphere: 5
Food: 5
Service: 2
Laura Spindola
The manager ( Monica) is rude to customers and employees.My experience assured that I won't be returning to the Fernley location.If you don't enjoy seeing employees embarrassed publicly, you should avoid this location as well.
Atmosphere: 1
Food: 2
Service: 1
Freedom43534812120
Worst experience of my life. told them cant have tomato's or anything like tomatoes or ketchup. they put on anyway Went back and they told me to bad and through the bag at me.Tryed call store many times no answer even called corporate and they dont care. Be carefull where you eat I can tell you Jack doest give a dam about you
Emily D
Messed up our drive through order, gave us the wrong kind of fries. When we went in to get it corrected, they charged us for the discrepancy (a whole 32 cents) so we had to go back to the car and grab a wallet. After which they asked for the wrong fries back, and then promptly thew them away in front of us. I don't know if this location has issues with people trying to get extra food without paying, but it was bizarre and took way more time than it needed to.
Atmosphere: 2
Food: 3
Service: 2
Eva Rodriguez
Monica your manager does not allow service dogs in your facility (my small King Charles cavalier was in her stroller). Been there several times before never had a problem until today. Will not be coming back.
Sarahanne Brown
This place is absolutely horrible with answering the phone. Tried calling to tell them that their CO2 is empty in their soda machine because our soda was flat and called 5 times. Hasn't been the first time they won't answer the phone either. Sometimes the morning staff are rude too.
They had us pull around and wait for our order and still got several items wrong.Kid-friendliness: They do have kid meals.Wheelchair accessibility: Handicap parking available.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mini Churros, Jumbo Jack
Luis Carlos G.
Llegué al lugar, ordené mi comida y de muy mala gana tomó mi orden no pasaba ni un segundo cuando ya estaba preguntándome si era todo. Ya no vuelvo a este lugar.
Christine Thompson
The tacos I got were literally almost empty there was nothing in them no sauce and cheese no lettuce and just a tiny bit of meat I don't know if they come in that way but these were the worst tacos I've ever had and they just taste it stale and super
Drive thru order. Staff was great.
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich and Hashbrown, Two Tacos
Lobby was a bit dirty. Food was average.
Atmosphere: 3
Food: 4
Service: 5
Look yall don’t have me on your menu so here’s a one star review. #fastfoodrizz
Lately there are new staff. The truth is that they are super slow in giving out the food. Those who take orders are not very friendly lately, it's a little strange there.
Atmosphere: 2
Service: 1
We ordered two mini tacos. They gave us 5 regular tacos. We went back. They took the 5 tacos back, had a manager come and reorder and then they provided the order. I have never been to a fast food chain that wants the wrong order back, then provides a refund and then replace your order and run your card again. Not a good experience.
Atmosphere: 5
Food: 5
Service: 2
The manager ( Monica) is rude to customers and employees.My experience assured that I won't be returning to the Fernley location.If you don't enjoy seeing employees embarrassed publicly, you should avoid this location as well.
Atmosphere: 1
Food: 2
Service: 1
Worst experience of my life. told them cant have tomato's or anything like tomatoes or ketchup. they put on anyway Went back and they told me to bad and through the bag at me.Tryed call store many times no answer even called corporate and they dont care. Be carefull where you eat I can tell you Jack doest give a dam about you
Messed up our drive through order, gave us the wrong kind of fries. When we went in to get it corrected, they charged us for the discrepancy (a whole 32 cents) so we had to go back to the car and grab a wallet. After which they asked for the wrong fries back, and then promptly thew them away in front of us. I don't know if this location has issues with people trying to get extra food without paying, but it was bizarre and took way more time than it needed to.
Atmosphere: 2
Food: 3
Service: 2
Monica your manager does not allow service dogs in your facility (my small King Charles cavalier was in her stroller). Been there several times before never had a problem until today. Will not be coming back.
This place is absolutely horrible with answering the phone. Tried calling to tell them that their CO2 is empty in their soda machine because our soda was flat and called 5 times. Hasn't been the first time they won't answer the phone either. Sometimes the morning staff are rude too.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
They had us pull around and wait for our order and still got several items wrong.Kid-friendliness: They do have kid meals.Wheelchair accessibility: Handicap parking available.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mini Churros, Jumbo Jack
Llegué al lugar, ordené mi comida y de muy mala gana tomó mi orden no pasaba ni un segundo cuando ya estaba preguntándome si era todo. Ya no vuelvo a este lugar.
The tacos I got were literally almost empty there was nothing in them no sauce and cheese no lettuce and just a tiny bit of meat I don't know if they come in that way but these were the worst tacos I've ever had and they just taste it stale and super
Atmosphere: 2
Food: 1
Service: 2
Worst fast food place
Atmosphere: 1
Food: 1
Service: 1
Did NOT get all parts of the 2 burgers ordered.
Food: 1
Service: 3