Be cautious of overcharges on credit cards. It happened to two of us same day, one for $1 but the other for $70. After calling credit card company, having card canceled (pain the the rear) and then the store who told us we swiped the card twice (didn't and definitely not for $10 more than double the amount) the charge was corrected. Watch your statements!!
Jeannie H.
Beware the diesel pump is extremely slow. Only 2 diesel pumps. If you're in a rush, don't bother
Leigh P.
Not sure what is the problem is with Pilot or Flying J in Fernley, NV but since the merger talks both these stations have went to hell in a hand basket. Pumps never work right, ie: can't use your rewards card at the pump, the pumps at Flying J asks for your social security number and they are aware of it for at least the last 3 months, it is hit and miss as to whether have to go in and prepay, if you prepay they don't ask you for your rewards card, both places are just filthy all the time now. Today I took a chance on Pilot and low and behold I had to go in, not knowing how much I was going to need I just did $40. The guy behind the counter didn't ask me for my rewards number but the gal next to him asked every customer every time. Went to use the restrooms and they were nasty. $40 didn't fill my car and since I was already pissed off for wasting so much time I left without getting food. With all that being said I went to Love's on the other side of the bridge, was able to pay at the pump with a discount, went in and washed my hand in a clean facility, felt comfortable enough to get food in a clean facility and was treated respectful. I travel through the I-80 corridor daily for work and I would visit both your facilities but after 3 months of pump issues and not able to use rewards card I think I am done and will give my business to Love's
Jonny M.
Joe is a very hard worker I can see he has pride in his work. He has those shower sparking clean and no hair on the towels. Very respectful and you can see he's happy to be there. Thank God for Joe
Elliott M.
Ok good i notice this Wendy's has a bad review already, my chilli has no onions and watery...i love Wendy's cause i already expect shitty service so as not to get angry i just hope i can help someone stay away or else
Steve J.
There was totally terrible I don't know who they got cooking it but I could not eat it all that money for nothing the service was good but the food was terrible would not recommend this to my dog
Kike V.
New store and really Poor cleanliness in the restrooms smells straight up like a freaking bar urinal. Management needs to step up their game on cleaning this place up.
Darla R.
We stopped at this gas station to get food and use the bathroom. While my boyfriend was in the bathroom a employee followed him in and told him he need to clean that bathroom stall. My boyfriend found it weird that he could wait two minutes and really knocked on the door when all the other stalls were empty. Few minutes later we are at Wendy's that is inside of the gas station and the guy comes up behind us. The cashier greeted him and he just stood there eating watching us until we left. His name is Micky. That place was just so uncomfortable to be in. Thank god we are traveling and have no reason to go back there!
Mina H.
Convenient travel center, with clean bathrooms, plenty of space to park your vehicle, Wendy's and a casino on site, plenty of snacks, the corn dogs are yummy, the coffee station has all you need and a sink with soap to wash your hands and to rinse your reusable cup, thank you pilot management for that detail. Gas is cheaper here than in Reno and is easy in and out into the freeway, same price for cards or cash. Sign up for the rewards cards to get a bit of a discount.
Mike B.
Great service at this Location BETH was exceptional & gave me awesome service from anything I needed inside the store. Her sweet smile with great customer service says everything at this location !! Store was nice & clean .
Be cautious of overcharges on credit cards. It happened to two of us same day, one for $1 but the other for $70. After calling credit card company, having card canceled (pain the the rear) and then the store who told us we swiped the card twice (didn't and definitely not for $10 more than double the amount) the charge was corrected. Watch your statements!!
Beware the diesel pump is extremely slow. Only 2 diesel pumps. If you're in a rush, don't bother
Not sure what is the problem is with Pilot or Flying J in Fernley, NV but since the merger talks both these stations have went to hell in a hand basket. Pumps never work right, ie: can't use your rewards card at the pump, the pumps at Flying J asks for your social security number and they are aware of it for at least the last 3 months, it is hit and miss as to whether have to go in and prepay, if you prepay they don't ask you for your rewards card, both places are just filthy all the time now. Today I took a chance on Pilot and low and behold I had to go in, not knowing how much I was going to need I just did $40. The guy behind the counter didn't ask me for my rewards number but the gal next to him asked every customer every time. Went to use the restrooms and they were nasty. $40 didn't fill my car and since I was already pissed off for wasting so much time I left without getting food. With all that being said I went to Love's on the other side of the bridge, was able to pay at the pump with a discount, went in and washed my hand in a clean facility, felt comfortable enough to get food in a clean facility and was treated respectful. I travel through the I-80 corridor daily for work and I would visit both your facilities but after 3 months of pump issues and not able to use rewards card I think I am done and will give my business to Love's
Joe is a very hard worker I can see he has pride in his work. He has those shower sparking clean and no hair on the towels. Very respectful and you can see he's happy to be there. Thank God for Joe
Ok good i notice this Wendy's has a bad review already, my chilli has no onions and watery...i love Wendy's cause i already expect shitty service so as not to get angry i just hope i can help someone stay away or else
There was totally terrible I don't know who they got cooking it but I could not eat it all that money for nothing the service was good but the food was terrible would not recommend this to my dog
New store and really Poor cleanliness in the restrooms smells straight up like a freaking bar urinal. Management needs to step up their game on cleaning this place up.
We stopped at this gas station to get food and use the bathroom. While my boyfriend was in the bathroom a employee followed him in and told him he need to clean that bathroom stall. My boyfriend found it weird that he could wait two minutes and really knocked on the door when all the other stalls were empty. Few minutes later we are at Wendy's that is inside of the gas station and the guy comes up behind us. The cashier greeted him and he just stood there eating watching us until we left. His name is Micky. That place was just so uncomfortable to be in. Thank god we are traveling and have no reason to go back there!
Convenient travel center, with clean bathrooms, plenty of space to park your vehicle, Wendy's and a casino on site, plenty of snacks, the corn dogs are yummy, the coffee station has all you need and a sink with soap to wash your hands and to rinse your reusable cup, thank you pilot management for that detail. Gas is cheaper here than in Reno and is easy in and out into the freeway, same price for cards or cash. Sign up for the rewards cards to get a bit of a discount.
Great service at this Location BETH was exceptional & gave me awesome service from anything I needed inside the store. Her sweet smile with great customer service says everything at this location !! Store was nice & clean .
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