The cashier lady was very helpful in getting me a better deal. More chicken same price.
Atmosphere: 5
Food: 5
Service: 5
Candice Hurt
Ordered from this location for door dash. They forgot our tortillas and the dressing for a tostada salad. Hard to eat a salad with no dressing. Also, my rice had tons of rice pieces that were hard like they had scraped the sides of a container that had been there for hours drying out. Won't make the mistake of ordering from here again.
Bobby Hensley
Good food and good service, I was in and out in quickly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pollo Loco
Desiny Ventura
Love the double chicken tostada. Friendly employees.
Roberto Talavera
Great place to eat, thank you Ana and team
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco
Frank Biggerstaff
I picked up food through the drive-thru but they forgot my churros and the chips were stale. I didn't discover the missing food until I got home. I had to drive back 15 minutes. Attention to detail on orders would help. This has happened several times.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Avocado Burrito
Sheri Desmet
4/5/2024 Well I don’t see El Pollo Loco staying in business for long. They have a new kiosk here in Las Vegas. The poor help has to help every customer. The help is overworked and at half staffed. The floors and tables are dirty.Thanks a lot EL Pollo
Atmosphere: 1
Food: 5
Service: 1
Ethan Kohn
Great food and people.
Atmosphere: 5
Food: 5
Service: 5
Edwin Esquivel
Not good food
Atmosphere: 2
Food: 3
Service: 4
JP D
This location needs work. The taste of the food, employee training, portions, drive thru timing all needs work.
Great food great service! Just wish they would put the salsas back in the cafe.
Atmosphere: 4
Food: 5
Service: 5
H Island
I ordered a classic chicken burrito and there were bones in it, also there was no chicken in it.How one forgets one of three ingredients in a burrito is beyond me. Every time i order extra sauce at the drive through screen they either forget to give me it or just rip me off for the 2-3$ it costs. It hasn't happened just once it has happened enough for me to be complaining about it online. When you get to the window there is a lady who is pretending she doesn't speak english so she doesn't have to assist you with anything else. If I’m gonna be spending upwards of $20 for a meal I might as well just go to chipotle because then I can at least have better customer service and an actual portion of chicken.The ladies that work here aren’t rude they are just lazy in my opinion. And it shows in the quality they bring to the business. As far as my business, it will not have it.
Atmosphere: 1
Food: 1
Service: 1
Donald Sherrod
Great food but only let you order from screen. No one to help you place an order.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Pollo Loco
Stephen Porcher
This self serve kiosk is taking away jobs.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Pollo Loco
Angel Rivera
Nothing more because you can't give 0 stars.The woman in her 50s is terrible at serving, the bathroom is disgusting and the cold food looks like it was from the day before.Advice don't go ?
The cashier lady was very helpful in getting me a better deal. More chicken same price.
Atmosphere: 5
Food: 5
Service: 5
Ordered from this location for door dash. They forgot our tortillas and the dressing for a tostada salad. Hard to eat a salad with no dressing. Also, my rice had tons of rice pieces that were hard like they had scraped the sides of a container that had been there for hours drying out. Won't make the mistake of ordering from here again.
Good food and good service, I was in and out in quickly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pollo Loco
Love the double chicken tostada. Friendly employees.
Great place to eat, thank you Ana and team
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco
I picked up food through the drive-thru but they forgot my churros and the chips were stale. I didn't discover the missing food until I got home. I had to drive back 15 minutes. Attention to detail on orders would help. This has happened several times.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Avocado Burrito
4/5/2024 Well I don’t see El Pollo Loco staying in business for long. They have a new kiosk here in Las Vegas. The poor help has to help every customer. The help is overworked and at half staffed. The floors and tables are dirty.Thanks a lot EL Pollo
Atmosphere: 1
Food: 5
Service: 1
Great food and people.
Atmosphere: 5
Food: 5
Service: 5
Not good food
Atmosphere: 2
Food: 3
Service: 4
This location needs work. The taste of the food, employee training, portions, drive thru timing all needs work.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Great food great service! Just wish they would put the salsas back in the cafe.
Atmosphere: 4
Food: 5
Service: 5
I ordered a classic chicken burrito and there were bones in it, also there was no chicken in it.How one forgets one of three ingredients in a burrito is beyond me. Every time i order extra sauce at the drive through screen they either forget to give me it or just rip me off for the 2-3$ it costs. It hasn't happened just once it has happened enough for me to be complaining about it online. When you get to the window there is a lady who is pretending she doesn't speak english so she doesn't have to assist you with anything else. If I’m gonna be spending upwards of $20 for a meal I might as well just go to chipotle because then I can at least have better customer service and an actual portion of chicken.The ladies that work here aren’t rude they are just lazy in my opinion. And it shows in the quality they bring to the business. As far as my business, it will not have it.
Atmosphere: 1
Food: 1
Service: 1
Great food but only let you order from screen. No one to help you place an order.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Pollo Loco
This self serve kiosk is taking away jobs.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Pollo Loco
Nothing more because you can't give 0 stars.The woman in her 50s is terrible at serving, the bathroom is disgusting and the cold food looks like it was from the day before.Advice don't go ?