The girls that work at the location on s eastern are should absolutely not be working in the customer service industry.I am not one to take the time to leave a review especially a negative one, but I felt in this circumstance it Well-deserved.I called and placed my order went to pick up my sandwich got home and it was the completely wrong sandwich. I was not happy. I called politely explain the situation had to drive back to the location to pick up the correct sandwich. The girl show me it was the correct sandwich. I got back home and it was again the wrong sandwich, I called back again once more I was a little bit upset this time I was hung up on and then I called but I have called back 14 times so far and they refused to answer the phone.I am trying to reach a corporate office now or someone that has any sense to speak with
Atmosphere: 1
Food: 1
Service: 1
Cass B.
I'm not sure why it took me so long to try this place. I loved Subway until they changed the dressings. I'm not a fan of Firehouse or Jimmy John's. So I wasn't expecting much. How wrong I was! I love the fact that they have a "mini" size because it's perfect for me. I can't usually finish a whole sandwich and the dressing makes the bread soggy, so I end up either eating the contents without the bread later, or with guilt, throwing the rest away. The other thing I love that sets them apart is the CPR. No, not life resuscitation. Cherry Pepper Relish! It brings the sandwich to the next level. In fact, I think I just made myself hungry and am going to get one now. You should, too.
John Gately
Super good! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Portabella Cheese Steak
Adrian Sampson
Great food excellent customer
Atmosphere: 5
Food: 5
Service: 5
SaturnDeity
The employees were all wonderful people. I went to eat there for the first time. My fiance said the sandwiches are some of the best he has had. I got the turkey and provolone and tried this red chopped pepper stuff they have and I wish I got more on the sandwich. It was so so yummy!I'm always about customer service, because employees make the restaurant. The food can be great, but poor service makes it hard to want to return. You have an amazing crew. Thank you for the smiles and overall kindness. I will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Provolone
Mickey H.
Food was amazing and service top notch. Cierra made our visit special and went above and beyond to make my father feel speclial as well as myself and my brother. I will definitely be back and loved my experience from the beginning to the end. Clean establishment and Cierra is a caring Shift Manager who needs to be CLONED!!!
Rhonda Stickney
The sandwiches are by far the best in town. Doesn't matter which location I go to. The crew's are always nice and work their behinds off. They apologize if they think that your order has taken to long. I always order on the app. Saves me a lot of time. Usually walk in and my order is ready and waiting.Parking: All depends on the location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Roast Beef and Provolone
Glenn Kalaf
This is my favorite sandwich shop but they can't seem to get in the roast beef rare the way I like it the original Italian sub is my favorite the service is very pleasant and quick prices are fair I just wish they would get a different roast beef more on the rare side I was told that they changed their beef purveyor that's too
Atmosphere: 4
Food: 4
Service: 5
Dread Prime
It's the cherry pepper relish that sets this place aside for me. So good, try it on your next sandwich.
Atmosphere: 4
Food: 5
Service: 4
Michelle A.
I come here probably once or twice a week, my daughter loves their subs better than any of the competitors, Subway, Jimmy John's, etc. The interior itself is a small, clean space, with a walk up ordering area, or you can do what I do and use the app and preorder, your order typically will be ready for pickup when you arrive. The kids working the counter are inviting. Now onto the food, I feel like when ordering a cold sub Mike's way (onions, lettuce, tomatoes, red wine vinaigrette, olive oil, oregano and salt) you really can't go wrong, it's all sliced fresh and made to order. The hot subs can be good but it also depends what you order and who's working the grill. I typically order the Big Kahuna cheesesteak, onions, peppers, jalapeños, and extra American white cheese, I do have high standards when it comes to cheesesteak, theirs is good when I would like an easy and quickly made cheesesteak when I pickup my daughters sandwich and don't feel like going to my favorite cheesesteak restaurant across town.
Walked in 5 mins before closing time right after another women walked out and they helped her with a smile. The melanin women with the braids looked at me with disgust and did not greet me. turned to her coworker & she proceeded to not greet me but ask me if i am “getting a hot sub cause she turning the stove off” Thought this whole interaction was rude and little did they know i haven’t ate all day and got off late craving this, but not their attitude.
Atmosphere: 1
Service: 1
Ashley Schutte
Clean. Smells great. Friendly and efficient.
Atmosphere: 4
Food: 4
Service: 5
ROBERTO Venaderos
Super pleased with my visit here. Did a online order, went smooth and easy.
Atmosphere: 5
Food: 5
Service: 5
Shala Mishawn
Delicious every time. Laid back grilled friendly service.
Atmosphere: 5
Food: 5
Service: 5
Wheel Lee
I LOVE Jersey Mike's, but this store is so messed up. We placed an online order last night and it was another mess. The sandwich was not made as we order on the app. I can no longer justify coming here and spending my family's hard earned money. I called the # on the front door. He listened to me, said there would be changes BUT this store is so bad currently i can no longer stand by and watch people gret bad food.
The girls that work at the location on s eastern are should absolutely not be working in the customer service industry.I am not one to take the time to leave a review especially a negative one, but I felt in this circumstance it Well-deserved.I called and placed my order went to pick up my sandwich got home and it was the completely wrong sandwich. I was not happy. I called politely explain the situation had to drive back to the location to pick up the correct sandwich. The girl show me it was the correct sandwich. I got back home and it was again the wrong sandwich, I called back again once more I was a little bit upset this time I was hung up on and then I called but I have called back 14 times so far and they refused to answer the phone.I am trying to reach a corporate office now or someone that has any sense to speak with
Atmosphere: 1
Food: 1
Service: 1
I'm not sure why it took me so long to try this place. I loved Subway until they changed the dressings. I'm not a fan of Firehouse or Jimmy John's. So I wasn't expecting much. How wrong I was! I love the fact that they have a "mini" size because it's perfect for me. I can't usually finish a whole sandwich and the dressing makes the bread soggy, so I end up either eating the contents without the bread later, or with guilt, throwing the rest away. The other thing I love that sets them apart is the CPR. No, not life resuscitation. Cherry Pepper Relish! It brings the sandwich to the next level. In fact, I think I just made myself hungry and am going to get one now. You should, too.
Super good! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Portabella Cheese Steak
Great food excellent customer
Atmosphere: 5
Food: 5
Service: 5
The employees were all wonderful people. I went to eat there for the first time. My fiance said the sandwiches are some of the best he has had. I got the turkey and provolone and tried this red chopped pepper stuff they have and I wish I got more on the sandwich. It was so so yummy!I'm always about customer service, because employees make the restaurant. The food can be great, but poor service makes it hard to want to return. You have an amazing crew. Thank you for the smiles and overall kindness. I will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Provolone
Food was amazing and service top notch. Cierra made our visit special and went above and beyond to make my father feel speclial as well as myself and my brother. I will definitely be back and loved my experience from the beginning to the end. Clean establishment and Cierra is a caring Shift Manager who needs to be CLONED!!!
The sandwiches are by far the best in town. Doesn't matter which location I go to. The crew's are always nice and work their behinds off. They apologize if they think that your order has taken to long. I always order on the app. Saves me a lot of time. Usually walk in and my order is ready and waiting.Parking: All depends on the location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Roast Beef and Provolone
This is my favorite sandwich shop but they can't seem to get in the roast beef rare the way I like it the original Italian sub is my favorite the service is very pleasant and quick prices are fair I just wish they would get a different roast beef more on the rare side I was told that they changed their beef purveyor that's too
Atmosphere: 4
Food: 4
Service: 5
It's the cherry pepper relish that sets this place aside for me. So good, try it on your next sandwich.
Atmosphere: 4
Food: 5
Service: 4
I come here probably once or twice a week, my daughter loves their subs better than any of the competitors, Subway, Jimmy John's, etc. The interior itself is a small, clean space, with a walk up ordering area, or you can do what I do and use the app and preorder, your order typically will be ready for pickup when you arrive. The kids working the counter are inviting. Now onto the food, I feel like when ordering a cold sub Mike's way (onions, lettuce, tomatoes, red wine vinaigrette, olive oil, oregano and salt) you really can't go wrong, it's all sliced fresh and made to order. The hot subs can be good but it also depends what you order and who's working the grill. I typically order the Big Kahuna cheesesteak, onions, peppers, jalapeños, and extra American white cheese, I do have high standards when it comes to cheesesteak, theirs is good when I would like an easy and quickly made cheesesteak when I pickup my daughters sandwich and don't feel like going to my favorite cheesesteak restaurant across town.
Restaurantji Recommends
Walked in 5 mins before closing time right after another women walked out and they helped her with a smile. The melanin women with the braids looked at me with disgust and did not greet me. turned to her coworker & she proceeded to not greet me but ask me if i am “getting a hot sub cause she turning the stove off” Thought this whole interaction was rude and little did they know i haven’t ate all day and got off late craving this, but not their attitude.
Atmosphere: 1
Service: 1
Clean. Smells great. Friendly and efficient.
Atmosphere: 4
Food: 4
Service: 5
Super pleased with my visit here. Did a online order, went smooth and easy.
Atmosphere: 5
Food: 5
Service: 5
Delicious every time. Laid back grilled friendly service.
Atmosphere: 5
Food: 5
Service: 5
I LOVE Jersey Mike's, but this store is so messed up. We placed an online order last night and it was another mess. The sandwich was not made as we order on the app. I can no longer justify coming here and spending my family's hard earned money. I called the # on the front door. He listened to me, said there would be changes BUT this store is so bad currently i can no longer stand by and watch people gret bad food.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Club Sub