This place used to be a go-to sushi restaurant for my husband and I; but these last 2 visits made us realize that this is the last straw in being frequent customers to them. The food is good, I'll give them that. However, their customer service has took a turn for the worst. In the 2nd to the last visit, my husband and I dined in. The two waitresses working at the time got into a screaming argument with each other about one having to come in because the other didn't feel well. My husband and I (and I'm sure the other customers) were left unattended and caught up in an awkward situation. On our last supposed visit, my husband and I tried to call in an order. The phone was ringing excessively. Eventually someone answered. We informed them we wanted to do a pick up order. The person responded "ok, one moment." And we were left on hold for 15 min hearing the staff speak to one another. Tried to call again and the phone just kept ringing and ringing. That, in turn, was the final straw for us. This restaurant has wonderful potential. Hopefully their customer service doesn't run the business downhill.
deborah h.
Small family owned restaurant with Excellent food, service and friendly staff. It is my go-to for Japanese food.
Nai L.
A nice size restaurant with plenty of seating. We arrived around 1pm on a Sunday and we were then only ones there. We sat at the sushi bar and we were greeted right away and were told we can order when ready. We got a small crab app/salad with our serving plate. Everything we ordered was delicious. The wish was fresh and it was a good portion. The salmon kama was also cooked perfectly. I really enjoyed the place and would come back when I'm eating light. It's so hard to pay per roll when there are so many great AYCE places.
Anna Lisa
Excellent food and service. Cozy and cute inside. This spot is a favorite of mine, my family, and friends.
Atmosphere: 5
Food: 5
Service: 5
Anna
Excellent food and service. Cozy and cute inside. This spot is a favorite of mine, my family, and friends.
Atmosphere: 5
Food: 5
Service: 5
Willie S.
Authentic Japanese food here. Skip the table, seat at the bar and ask to be served as the chef desire. These guys are pro, they are going to ask you if you allergic to anything and if you have preference for a particular fish. Be ready to be amazed.
Kakashi C.
Introduce by friend about this place. We tried the bento lunch box....pretty decent food quality and quantity. Service wise is alright, quick and good for lunch time ( that day not busy ). Ambiance is pretty decent too. They have sushi bar or tables or cubicle booth.
Karin Rogers
The BEST hamachi Kama ever! I’m a driver and found this place quite by accident… the first time. Now I hunt them down like a fiend. Best food and their shumai is a dream. Thank you everyone at Hokaido!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yellowtail Hamachi
Heron G.
This place has a few different rolls unique to this restaurant. Great variety. From Sushi, Udon, Poke bowls, and other great options. We had rolls, a poke bowl and an appetizer. All tasted freshly made. Definitely will return to try more items off their menu. Left super full.
Jenna M.
I haven't been in a while but been meaning to go back soon. I trust this place to have good quality
I go to this place several times a month. My order is always the same, an unaju donburi bowl. Only place I've heard call it that instead of unagi, but out of all the places in the area it is the best. A little more pricey, but the quantity definitely makes up for the extra cost. The staff always remembers my name and order when I call in, and are always extremely friendly. The atmosphere seems great, although I only get orders to go. I def recommend trying it out at least once.
Sandie Mainwal-Price (Beechgirl)
My sister and I found this gem of a restaurant in a strip mall. The Japanese cuisine was wonderful. The menu is extensive, from sushi to donburi and anything in-between. There are so many of my favorites that I have a difficult time choosing. That's when the bento box is an outstanding decision. You can order one or two of your favorites for lunch. For dinner, you can choose 3 items for your bento box. But beware, the portions are generous. The staff is very warm and welcoming. I will have to return many more times because there are so many of my favorites to choose from.
Atmosphere: 5
Food: 5
Service: 5
Rachael Pahl
Food is great, I just wish there were more options for vegetarian rolls.
Atmosphere: 5
Food: 4
Service: 5
Bentley
Loved the gyoza and ramen! I’d give it a 8.5 overall! Will definitely be back for some more spicy seafood
Atmosphere: 5
Food: 4
Service: 5
Stephanie B.
Lunch spot that is a must. Located in a strip mall for 10+ years. Service is always quick. Place is pretty clean. The sushi is always fresh and tastes fantastic. They have a happy hour (eat in only) 2-5 M-F with some real good deals. Good locals spot.
This place used to be a go-to sushi restaurant for my husband and I; but these last 2 visits made us realize that this is the last straw in being frequent customers to them. The food is good, I'll give them that. However, their customer service has took a turn for the worst. In the 2nd to the last visit, my husband and I dined in. The two waitresses working at the time got into a screaming argument with each other about one having to come in because the other didn't feel well. My husband and I (and I'm sure the other customers) were left unattended and caught up in an awkward situation. On our last supposed visit, my husband and I tried to call in an order. The phone was ringing excessively. Eventually someone answered. We informed them we wanted to do a pick up order. The person responded "ok, one moment." And we were left on hold for 15 min hearing the staff speak to one another. Tried to call again and the phone just kept ringing and ringing. That, in turn, was the final straw for us. This restaurant has wonderful potential. Hopefully their customer service doesn't run the business downhill.
Small family owned restaurant with Excellent food, service and friendly staff. It is my go-to for Japanese food.
A nice size restaurant with plenty of seating. We arrived around 1pm on a Sunday and we were then only ones there. We sat at the sushi bar and we were greeted right away and were told we can order when ready. We got a small crab app/salad with our serving plate. Everything we ordered was delicious. The wish was fresh and it was a good portion. The salmon kama was also cooked perfectly. I really enjoyed the place and would come back when I'm eating light. It's so hard to pay per roll when there are so many great AYCE places.
Excellent food and service. Cozy and cute inside. This spot is a favorite of mine, my family, and friends.
Atmosphere: 5
Food: 5
Service: 5
Excellent food and service. Cozy and cute inside. This spot is a favorite of mine, my family, and friends.
Atmosphere: 5
Food: 5
Service: 5
Authentic Japanese food here. Skip the table, seat at the bar and ask to be served as the chef desire. These guys are pro, they are going to ask you if you allergic to anything and if you have preference for a particular fish. Be ready to be amazed.
Introduce by friend about this place. We tried the bento lunch box....pretty decent food quality and quantity. Service wise is alright, quick and good for lunch time ( that day not busy ). Ambiance is pretty decent too. They have sushi bar or tables or cubicle booth.
The BEST hamachi Kama ever! I’m a driver and found this place quite by accident… the first time. Now I hunt them down like a fiend. Best food and their shumai is a dream. Thank you everyone at Hokaido!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yellowtail Hamachi
This place has a few different rolls unique to this restaurant. Great variety. From Sushi, Udon, Poke bowls, and other great options. We had rolls, a poke bowl and an appetizer. All tasted freshly made. Definitely will return to try more items off their menu. Left super full.
I haven't been in a while but been meaning to go back soon. I trust this place to have good quality
Restaurantji Recommends
I go to this place several times a month. My order is always the same, an unaju donburi bowl. Only place I've heard call it that instead of unagi, but out of all the places in the area it is the best. A little more pricey, but the quantity definitely makes up for the extra cost. The staff always remembers my name and order when I call in, and are always extremely friendly. The atmosphere seems great, although I only get orders to go. I def recommend trying it out at least once.
My sister and I found this gem of a restaurant in a strip mall. The Japanese cuisine was wonderful. The menu is extensive, from sushi to donburi and anything in-between. There are so many of my favorites that I have a difficult time choosing. That's when the bento box is an outstanding decision. You can order one or two of your favorites for lunch. For dinner, you can choose 3 items for your bento box. But beware, the portions are generous. The staff is very warm and welcoming. I will have to return many more times because there are so many of my favorites to choose from.
Atmosphere: 5
Food: 5
Service: 5
Food is great, I just wish there were more options for vegetarian rolls.
Atmosphere: 5
Food: 4
Service: 5
Loved the gyoza and ramen! I’d give it a 8.5 overall! Will definitely be back for some more spicy seafood
Atmosphere: 5
Food: 4
Service: 5
Lunch spot that is a must. Located in a strip mall for 10+ years. Service is always quick. Place is pretty clean. The sushi is always fresh and tastes fantastic. They have a happy hour (eat in only) 2-5 M-F with some real good deals. Good locals spot.