DONT make the same mistake we did! Avoid this place! Walked in to an empty sitting area. Staff was unwelcoming and it smelled weird. They didn't have the chicken wings but didn't mark it off. They don't honor their own Yelp coupon/deal. We ordered 2 drinks, pork chops and 2 orders popcorn chicken. They stated they didn't have any sauces when we asked. Ended up getting ketchup. I got a small piece of bone in the chicken which I spat into a napkin. If that doesn't seem enough reason to go.. one of the staff kept hacking up phlegm every 5-10 mins. We left half the porkchops and half of the popcorn chicken. View pics. Regret coming in!
George W.
By far one of the dirtiest establishments I've entered. I don't think they even own a mop. Only went because we were waiting for China Mama. Never again.
Tiana S.
I hope that the owners of this business is aware that their employee thinks "playing phone games" is a part of his job description. He was gaming when I was trying to ask him questions about the menu. He was very upset that I needed a minute to look at the menu. These were all red flags but I liked the menu items and figured maybe his redeeming quality keeping him from being fired is he can make good tea. I walked to the end of the bar to wait for my drink and watched him START MAKING DRINKS WITHOUT WASHING HIS HANDS! I asked if he washed his hands and he LIED! Without me saying anything else he said "I'll give you cash back" and said "I can't make your drink". HE OPENED THE REGISTER, THROUGH CASH ON THE TABLE, AND WENT BACK TO MAKING DRINKS WITHOUT WASHING HIS HANDS.
Jennifer L.
We came here on a Friday night at 10:00 pm and it was pretty dead, there was only one customer in line ahead of us. The younger guy that took our order at the cashier had the biggest attitude. I made my order and he was rolling his eyes, sighing and responding back rudely. Extremely poor customer service. The food and drink was average. The older gentleman/ cook that brought out our food was friendly and even said thank you when we left. The two stars is only for the cook's kindness.
Jonathan E.
Make no mistake, this establishment has the worse bathroom I've seen in a long time. The drink was ok but shortly after going to the restroom I couldn't finish my drink because I was so grossed out
Stephanie Newsom
Half the drink was filled with boba, the tea itself was super watered down and the guy who took my order was so indifferent and unfriendly. We went at 9:30 so it was far from closing time. Disappointed bc this place was really good a few years ago.
Eyun Watson
We will NEVER GO there AGAIN!!! The shop close time is always uncertain, it saids 12am, we went there before 8:50pm, say hello to the waiter(owner, he was totally ignoring us. Okay...we wait untill he come to us take our order with strong attitude said store close at 9pm today(the lady work in kitchen told us it was temporary changed by today due to slow flow). After he finish make our tea, we went out of store then I find out my order was made WRONG, I went back said I order green tea could you double check. The waiter yelled to me, No, you order black tea!! Then I found that our receipt is left on the table type with green tea. I show it to him. Then he said bad world in Chinese to us...how funny, I'm sorry but you store with this attitude deserve Shut Down... customers will never going back!!
Shawn Li
The waiter gave us attitude because we arrived close to the "closing time", which was 9 pm, but on google map, it shows the closing time is 12. I think only God knows the closing time because they kept randomly changing their closing time. But it is ok, we just want to order two drinks to go and leave him alone. But somehow he made the wrong order for my girlfriend, so we told him that and want him to make the correct drink for us. And then his attitude became horrible. First, he insisted he made the right order until we showed him the receipt. After he knew he was wrong, he threw the receipt on the desk rudely. We couldn't stand his bad attitude and told him it is wrong to serve the customer, and he yelled at us and said "why don't you guys make your drinks yourselves？". LOL. Such a worst customer service. Will never come again.
Savannah R.
Visited this location last night after eating at a restaurant in the same parking lot. Waling in it was completely empty the two staff members were sitting in some of the seating areas but no greeting as we arrived. Upon walking in there was defiantly a smell a AWFUL smell but everything looked very clean counters where they prepped food etc. The staff member came over to us in his phone looking down while we kind of just stood there awkwardly. He took our order and it was just a simple watermelon slush no boba and it was okay. Not the best I ever had but it was fresh.
Judy M.
This place is an absolute joke and a poor excuse of a business. We ordered 6 drinks and the young guy gave me so much attitude even though there was no business. He took 35 minutes to make the drinks and it was all ice and watered down tea. Honestly, they're better off cutting their losses short and closing down.
menu here is good, typical boba tea type place but the sewage smell just harsh. Sorry i had to bring it up since all we could talk about in there with my friends.
JIKOOK and Vmin ALLSHIPSILOVE
The best experience ever! The server was so kind to answer our questions and gave us recommendations! Recommend the mango and boba dirty milk! Thank you for giving us this experience!
Michele M.
Truly AMAZING Boba! The customer service was outstanding!! She helped me narrow my decision down to a couple of choices and I decided on the Dirty Milk Tea. It did not disappoint!!! I have not had boba this good since we spent a month in Malaysia. Thank you for bringing those wonderful memories back!!! We are definitely coming back!
Christopher Y.
I don't normally write a review but don't go to this place. Chinese dude with white hat is an biggest assole. Not expecting any customer service at Chinese tea place but when I asked for menu, this fool is pointing and tapping at menu very rudely and said some s*** in Chinese. Also gave all changes in 5 cents. Hope that piece of s*** Chinese dude gets fired.
Dayna S.
right when we walked in, my friend noticed the rude cashier rolling his eyes at us. totally not friendly at all. the bathrooms had no paper towels, seat covers, or toilet paper--overall terrible experience. the drink was ok, but definitely not coming here ever again
DONT make the same mistake we did! Avoid this place! Walked in to an empty sitting area. Staff was unwelcoming and it smelled weird. They didn't have the chicken wings but didn't mark it off. They don't honor their own Yelp coupon/deal. We ordered 2 drinks, pork chops and 2 orders popcorn chicken. They stated they didn't have any sauces when we asked. Ended up getting ketchup. I got a small piece of bone in the chicken which I spat into a napkin. If that doesn't seem enough reason to go.. one of the staff kept hacking up phlegm every 5-10 mins. We left half the porkchops and half of the popcorn chicken. View pics. Regret coming in!
By far one of the dirtiest establishments I've entered. I don't think they even own a mop. Only went because we were waiting for China Mama. Never again.
I hope that the owners of this business is aware that their employee thinks "playing phone games" is a part of his job description. He was gaming when I was trying to ask him questions about the menu. He was very upset that I needed a minute to look at the menu. These were all red flags but I liked the menu items and figured maybe his redeeming quality keeping him from being fired is he can make good tea. I walked to the end of the bar to wait for my drink and watched him START MAKING DRINKS WITHOUT WASHING HIS HANDS! I asked if he washed his hands and he LIED! Without me saying anything else he said "I'll give you cash back" and said "I can't make your drink". HE OPENED THE REGISTER, THROUGH CASH ON THE TABLE, AND WENT BACK TO MAKING DRINKS WITHOUT WASHING HIS HANDS.
We came here on a Friday night at 10:00 pm and it was pretty dead, there was only one customer in line ahead of us. The younger guy that took our order at the cashier had the biggest attitude. I made my order and he was rolling his eyes, sighing and responding back rudely. Extremely poor customer service. The food and drink was average. The older gentleman/ cook that brought out our food was friendly and even said thank you when we left. The two stars is only for the cook's kindness.
Make no mistake, this establishment has the worse bathroom I've seen in a long time. The drink was ok but shortly after going to the restroom I couldn't finish my drink because I was so grossed out
Half the drink was filled with boba, the tea itself was super watered down and the guy who took my order was so indifferent and unfriendly. We went at 9:30 so it was far from closing time. Disappointed bc this place was really good a few years ago.
We will NEVER GO there AGAIN!!! The shop close time is always uncertain, it saids 12am, we went there before 8:50pm, say hello to the waiter(owner, he was totally ignoring us. Okay...we wait untill he come to us take our order with strong attitude said store close at 9pm today(the lady work in kitchen told us it was temporary changed by today due to slow flow). After he finish make our tea, we went out of store then I find out my order was made WRONG, I went back said I order green tea could you double check. The waiter yelled to me, No, you order black tea!! Then I found that our receipt is left on the table type with green tea. I show it to him. Then he said bad world in Chinese to us...how funny, I'm sorry but you store with this attitude deserve Shut Down... customers will never going back!!
The waiter gave us attitude because we arrived close to the "closing time", which was 9 pm, but on google map, it shows the closing time is 12. I think only God knows the closing time because they kept randomly changing their closing time. But it is ok, we just want to order two drinks to go and leave him alone. But somehow he made the wrong order for my girlfriend, so we told him that and want him to make the correct drink for us. And then his attitude became horrible. First, he insisted he made the right order until we showed him the receipt. After he knew he was wrong, he threw the receipt on the desk rudely. We couldn't stand his bad attitude and told him it is wrong to serve the customer, and he yelled at us and said "why don't you guys make your drinks yourselves？". LOL. Such a worst customer service. Will never come again.
Visited this location last night after eating at a restaurant in the same parking lot. Waling in it was completely empty the two staff members were sitting in some of the seating areas but no greeting as we arrived. Upon walking in there was defiantly a smell a AWFUL smell but everything looked very clean counters where they prepped food etc. The staff member came over to us in his phone looking down while we kind of just stood there awkwardly. He took our order and it was just a simple watermelon slush no boba and it was okay. Not the best I ever had but it was fresh.
This place is an absolute joke and a poor excuse of a business. We ordered 6 drinks and the young guy gave me so much attitude even though there was no business. He took 35 minutes to make the drinks and it was all ice and watered down tea. Honestly, they're better off cutting their losses short and closing down.
Restaurantji Recommends
menu here is good, typical boba tea type place but the sewage smell just harsh. Sorry i had to bring it up since all we could talk about in there with my friends.
The best experience ever! The server was so kind to answer our questions and gave us recommendations! Recommend the mango and boba dirty milk! Thank you for giving us this experience!
Truly AMAZING Boba! The customer service was outstanding!! She helped me narrow my decision down to a couple of choices and I decided on the Dirty Milk Tea. It did not disappoint!!! I have not had boba this good since we spent a month in Malaysia. Thank you for bringing those wonderful memories back!!! We are definitely coming back!
I don't normally write a review but don't go to this place. Chinese dude with white hat is an biggest assole. Not expecting any customer service at Chinese tea place but when I asked for menu, this fool is pointing and tapping at menu very rudely and said some s*** in Chinese. Also gave all changes in 5 cents. Hope that piece of s*** Chinese dude gets fired.
right when we walked in, my friend noticed the rude cashier rolling his eyes at us. totally not friendly at all. the bathrooms had no paper towels, seat covers, or toilet paper--overall terrible experience. the drink was ok, but definitely not coming here ever again