Recommended dishes: Buffalo Chicken Wings, Old World Pepperoni
Denise N.
We will not be ordering from Marco's again. We ordered a pizza and a salad to be delivered. The salad was not edible. The lettuce was yellow, brown, and wilted. I had to throw the entire salad away. When I called Marco's to complain about the salad, I wasn't offered a new salad, a refund, or even a credit. I wasn't offered anything but an apology. We were loyal customers and had been ordering from Marco's for quite a long time but now we're done.
Lucas H.
Food literally looked like they were backseat in a fast and furious movie making this pizza. The cheese literally was in one big disgusting blob outside of the crust. Do not recommend going here at all what so ever.
Judy Garcia
Worse service and rude.
Yaicel
Their pizzas are delicious, my daughter loves them very much.
Some of the best tasting pizza in town. The staff is always very friendly. Orders for carry out are always on time and prompt.
Atmosphere: 4
Food: 5
Service: 5
Jeffrey Glenn
It was great the people there that worked that night were great and I have no complaints. Great job ?
Atmosphere: 5
Food: 5
Service: 5
Angelica Baker
Food is good a little on oily side. Their order times are way off on delivery. Was sent an email saying my food was on its way and it still took 20 minutes to get to me. You will pay damn near $30 for food and deliver fees for a simple small cold pepperoni pizza w/bread sticks. Only 1.8 miles away. Just do yourself a favor and pick up only...
Food: 5
Service: 3
Paul D
To begin with, I love Marco's, have for last three years when our oldest son introduced them to us. That said, the poor reviews are due to a couple of issues I recently experienced.The first is that they have updated their app. And although thats normally a good thing this update forced all users to setup their accounts again which DID NOT port over ANY of the points accumulated, ANY of the coupons (and I had some good ones) and lastly I received no notification of this update nor post updating any thank you incentives/coupons for essentially wiping my account. This , to me. Is a HUGE departure from what I thought up until this event was a company well fixated on their customers experience. That IS , beyond the quality, a central reason for our loyalty to them. After this though, Im not so sure we will continue being loyal.And just to add insult, when I went to pick up my food I was forced to order through their new app, I asked why I had lost all my points/coupons thinking it was an error, and was astonished at the answer I received. In a nutshell this employee proceeds to describe how "even" he had lost his points and continued to lament about HIS loss. And all he could recommend to me is I come in and talk to his manager. No phone number. No tech support. Just , you take your time and come into the store to speak to a manager who has no vested interest or ability to fix this gross misjudgement on the new app. Then to just add s one more layer of f me to this whole situation , I had to wait twice as long because they screwed up my order and had to remake my pizza and salad. No discount offered, no next order is on us or this many dollars off. Nope, just sorry dude we had to make your pie over again it'll be another 20 mins.I've written many reviews, none as detailed as this, and its because in a matter of one interaction with this place we had been ordering from for years, they managed to dismantle the unique relationship we customers have with our fav food joints. They lost their edge , poor update process on the app, poor customer service and zero rentntion effort. Truely saddened. At any rate, as always, buyer beware. Have a blessed day.
The brownies are to die for!
Food: 4
Service: 4
Pizza really didn't have any flavor
Atmosphere: 3
Food: 2
Service: 4
Easy to order, no long
Atmosphere: 3
Food: 3
Service: 4
Delicious ? ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Wings, Old World Pepperoni
We will not be ordering from Marco's again. We ordered a pizza and a salad to be delivered. The salad was not edible. The lettuce was yellow, brown, and wilted. I had to throw the entire salad away. When I called Marco's to complain about the salad, I wasn't offered a new salad, a refund, or even a credit. I wasn't offered anything but an apology. We were loyal customers and had been ordering from Marco's for quite a long time but now we're done.
Food literally looked like they were backseat in a fast and furious movie making this pizza. The cheese literally was in one big disgusting blob outside of the crust. Do not recommend going here at all what so ever.
Worse service and rude.
Their pizzas are delicious, my daughter loves them very much.
Atmosphere: 5
Food: 5
Service: 5
Let's just say this ain't" chicago pizza"
Atmosphere: 2
Food: 3
Service: 3
A unique pizza
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Some of the best tasting pizza in town. The staff is always very friendly. Orders for carry out are always on time and prompt.
Atmosphere: 4
Food: 5
Service: 5
It was great the people there that worked that night were great and I have no complaints. Great job ?
Atmosphere: 5
Food: 5
Service: 5
Food is good a little on oily side. Their order times are way off on delivery. Was sent an email saying my food was on its way and it still took 20 minutes to get to me. You will pay damn near $30 for food and deliver fees for a simple small cold pepperoni pizza w/bread sticks. Only 1.8 miles away. Just do yourself a favor and pick up only...
Food: 5
Service: 3
To begin with, I love Marco's, have for last three years when our oldest son introduced them to us. That said, the poor reviews are due to a couple of issues I recently experienced.The first is that they have updated their app. And although thats normally a good thing this update forced all users to setup their accounts again which DID NOT port over ANY of the points accumulated, ANY of the coupons (and I had some good ones) and lastly I received no notification of this update nor post updating any thank you incentives/coupons for essentially wiping my account. This , to me. Is a HUGE departure from what I thought up until this event was a company well fixated on their customers experience. That IS , beyond the quality, a central reason for our loyalty to them. After this though, Im not so sure we will continue being loyal.And just to add insult, when I went to pick up my food I was forced to order through their new app, I asked why I had lost all my points/coupons thinking it was an error, and was astonished at the answer I received. In a nutshell this employee proceeds to describe how "even" he had lost his points and continued to lament about HIS loss. And all he could recommend to me is I come in and talk to his manager. No phone number. No tech support. Just , you take your time and come into the store to speak to a manager who has no vested interest or ability to fix this gross misjudgement on the new app. Then to just add s one more layer of f me to this whole situation , I had to wait twice as long because they screwed up my order and had to remake my pizza and salad. No discount offered, no next order is on us or this many dollars off. Nope, just sorry dude we had to make your pie over again it'll be another 20 mins.I've written many reviews, none as detailed as this, and its because in a matter of one interaction with this place we had been ordering from for years, they managed to dismantle the unique relationship we customers have with our fav food joints. They lost their edge , poor update process on the app, poor customer service and zero rentntion effort. Truely saddened. At any rate, as always, buyer beware. Have a blessed day.
Atmosphere: 2
Food: 5
Service: 1
So good for fast cheap pizza ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico