Not only did they not check who was picking up my order (twice in a row) but they will not answer the phone. My account information was leaked and there is no customer service number so I have been calling the store to try to figure out something. I have called 7 times with no answer. I started calling at 8:20 p.m. it is now 9 they are not busy for this long this late. DO NOT USE THE SUBWAY APP!!!
Atmosphere: 1
Food: 1
Service: 1
Michelle
visited last night at 7:30pm. I bought Subway which is in the same building and the counters are connected. After ordering my sandwiches I told the man that I indeed wanted some donuts. There were donuts out in the display case.He told me that Winchell's was closed and I couldn't have any. All after when I entered the building he asked if I wanted Subway or Winchell's. I said I wanted both.I was so disappointed and confused because why are there donuts out and they being closed and him asking me if I wanted some donuts too. I laughed because I thought he was joking but he said he was serious.It was my birthday treat and I didn't get my donuts.AND he complained to me that when I ordered online I didn't leave him a tip!Bad business all around.The sandwich was as also bare. They were basically bread sandwiches that he pushed down on so hard when he wrapped them. I ordered two sandwiches. Both were bad.Ugh.The pictures show my Foot Long Oven Roasted Turkey with extra onions and olives. I received only one end cut slice of tomato as well. smh
Atmosphere: 1
Food: 1
Service: 1
Cathy Franklin
Everything I expected from a Subway Restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar, Monster Energy Zero Ultra, Baked Lay's Original
dr harris
?I paid for the meal & did not get my cookies!! I asked for meal & cookies so I didn't check or see until I got home?. Very clean, fresh veggies & sweet gal ?. Had to send someone to get my cookies; waiting to see that they give me what I paid for.
Atmosphere: 4
Food: 4
Angel Escobar
I ordered 2 one foot sandwiches on the app with different ingredients. They didn’t toasted or ad chipotle sauce like I requested. The rest it was fine.
Atmosphere: 4
Food: 4
Service: 3
Jayla O.
They love to close early and never answer the phone. They closed at 7pm the other night after I placed an order for pickup, they decided to take my money and close up shop. It was extremely frustrating. I couldn't even go up there to collect my refund I had to call my bank the next morning. If you're not physically walking into this location please save your time and money cause they don't give not one fudge brownie about good quality service. Expect them to be closed as soon as 6 pm hits.
melanie dominguez
horrible place! i go in while there is a long line and i noticed that there’s only 1 person working?? this young boy is working alone and looks very tired. Why does the manager allow this!? I bet she doesn’t even help or show up. I asked the young boy if he atleast rests on his weekends and he tells me no he works alone? What kind of manager would do this?? I bet she rests on the weekends, horrible manager, she needs to lose this job she’s horrible at!
Oscar Castillo
??? The manager treats the employees bad, I talked to a young employee and he was working all alone and no on helps him I feel bad ? Bad manager??
ari c
horrible place! i go in while there is a long line and i noticed that there’s only 1 person working?? this young boy is working alone and looks very tired. Why does the manager allow this!? I bet she doesn’t even help or show up. I asked the young boy if he atleast rests on his weekends and he tells me no he works alone? What kind of manager would do this?? I bet she rests on the weekends, horrible manager, she needs to lose this job she’s horrible at!
Edgar G.
Can you believe this place they they have no lettuces, t,avocado, spinach poor service not a good store to can and eat I don recommend
Appearantly, most of the healthy options have been replaced by marinara and double the cheese as the sandwiches I tried to order in store (dietary restrictions) were no longer available. You think they would tell someone instead of insisting on building the wrong sandwich, but I can see why as oven roasted chicken breast sounds like exactly like sliced turkey. I paid for my plain, high sodium sliced turkey sandwich that I could not eat, and gave it away to someone who could. You've lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Yeney V.
My regular stop in the mornings on my way to work. Good customer service. Convenient location and convenient hours. I love the way they make my breakfast sandwiches. It's a very small restaurant with not a great ambiance but perfect for take outs. I also like the fact they have a donut shop next to it.
Ariana G.
They aren't open till 12. They closed for the pst two nights in a row at 10:30 or even earlier. I came here twice before 11 and the doors were locked but still light in the kitchen on completely? I don't get off of work untill 10 and really wanted to come. Super disappointed
Not only did they not check who was picking up my order (twice in a row) but they will not answer the phone. My account information was leaked and there is no customer service number so I have been calling the store to try to figure out something. I have called 7 times with no answer. I started calling at 8:20 p.m. it is now 9 they are not busy for this long this late. DO NOT USE THE SUBWAY APP!!!
Atmosphere: 1
Food: 1
Service: 1
visited last night at 7:30pm. I bought Subway which is in the same building and the counters are connected. After ordering my sandwiches I told the man that I indeed wanted some donuts. There were donuts out in the display case.He told me that Winchell's was closed and I couldn't have any. All after when I entered the building he asked if I wanted Subway or Winchell's. I said I wanted both.I was so disappointed and confused because why are there donuts out and they being closed and him asking me if I wanted some donuts too. I laughed because I thought he was joking but he said he was serious.It was my birthday treat and I didn't get my donuts.AND he complained to me that when I ordered online I didn't leave him a tip!Bad business all around.The sandwich was as also bare. They were basically bread sandwiches that he pushed down on so hard when he wrapped them. I ordered two sandwiches. Both were bad.Ugh.The pictures show my Foot Long Oven Roasted Turkey with extra onions and olives. I received only one end cut slice of tomato as well. smh
Atmosphere: 1
Food: 1
Service: 1
Everything I expected from a Subway Restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar, Monster Energy Zero Ultra, Baked Lay's Original
?I paid for the meal & did not get my cookies!! I asked for meal & cookies so I didn't check or see until I got home?. Very clean, fresh veggies & sweet gal ?. Had to send someone to get my cookies; waiting to see that they give me what I paid for.
Atmosphere: 4
Food: 4
I ordered 2 one foot sandwiches on the app with different ingredients. They didn’t toasted or ad chipotle sauce like I requested. The rest it was fine.
Atmosphere: 4
Food: 4
Service: 3
They love to close early and never answer the phone. They closed at 7pm the other night after I placed an order for pickup, they decided to take my money and close up shop. It was extremely frustrating. I couldn't even go up there to collect my refund I had to call my bank the next morning. If you're not physically walking into this location please save your time and money cause they don't give not one fudge brownie about good quality service. Expect them to be closed as soon as 6 pm hits.
horrible place! i go in while there is a long line and i noticed that there’s only 1 person working?? this young boy is working alone and looks very tired. Why does the manager allow this!? I bet she doesn’t even help or show up. I asked the young boy if he atleast rests on his weekends and he tells me no he works alone? What kind of manager would do this?? I bet she rests on the weekends, horrible manager, she needs to lose this job she’s horrible at!
??? The manager treats the employees bad, I talked to a young employee and he was working all alone and no on helps him I feel bad ? Bad manager??
horrible place! i go in while there is a long line and i noticed that there’s only 1 person working?? this young boy is working alone and looks very tired. Why does the manager allow this!? I bet she doesn’t even help or show up. I asked the young boy if he atleast rests on his weekends and he tells me no he works alone? What kind of manager would do this?? I bet she rests on the weekends, horrible manager, she needs to lose this job she’s horrible at!
Can you believe this place they they have no lettuces, t,avocado, spinach poor service not a good store to can and eat I don recommend
Restaurantji Recommends
It was great. Last minute decision, good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Need to clean up, but my pickup order was perfect! Thank you!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Chicken Bacon Ranch Sandwich
Appearantly, most of the healthy options have been replaced by marinara and double the cheese as the sandwiches I tried to order in store (dietary restrictions) were no longer available. You think they would tell someone instead of insisting on building the wrong sandwich, but I can see why as oven roasted chicken breast sounds like exactly like sliced turkey. I paid for my plain, high sodium sliced turkey sandwich that I could not eat, and gave it away to someone who could. You've lost a customer.
Atmosphere: 1
Food: 1
Service: 1
My regular stop in the mornings on my way to work. Good customer service. Convenient location and convenient hours. I love the way they make my breakfast sandwiches. It's a very small restaurant with not a great ambiance but perfect for take outs. I also like the fact they have a donut shop next to it.
They aren't open till 12. They closed for the pst two nights in a row at 10:30 or even earlier. I came here twice before 11 and the doors were locked but still light in the kitchen on completely? I don't get off of work untill 10 and really wanted to come. Super disappointed