Is cool, but the choices are too limited, and too expensive.
Gio Skelton
Is cool, but the choices are too limited, and too expensive.
Google user
I had a very unpleasant experience at this location with staff. Grace at this location was running a very uncomfortable operation while I was standing In line. She was training a new employee who had by far better customer service than her who she talked down while she denominated some of the worst customer service I have ever seen. While I was waiting in line, one of the many things that made me uncomfortable, and at the top of my list is watching Grace approach an elderly couple who was sitting in the dining area, Grace approached them with hostility, telling them they needed to leave the dining area, and it was closed, and it was the trainees fault for not telling them, and if they need to get up right now. They look stunned, they took approximately three minutes to leave it, which wasn’t quick enough for Grace, and she approached them a second time being even know anymore abrasive and demanded they leave. I asked the trainee for manager information, which of the trainee kindly provided the information and told me her trainers name. I was a little later, confronted by Grace on the casino floor, telling me that if I had a problem with her customer service that I can bring it up with her. Graces behavior was down right sad and hard to watch, Managment here please do better!
Ashley Rice
I had a very unpleasant experience at this location with staff. Grace at this location was running a very uncomfortable operation while I was standing In line. She was training a new employee who had by far better customer service than her who she talked down while she denominated some of the worst customer service I have ever seen. While I was waiting in line, one of the many things that made me uncomfortable, and at the top of my list is watching Grace approach an elderly couple who was sitting in the dining area, Grace approached them with hostility, telling them they needed to leave the dining area, and it was closed, and it was the trainees fault for not telling them, and if they need to get up right now. They look stunned, they took approximately three minutes to leave it, which wasn’t quick enough for Grace, and she approached them a second time being even know anymore abrasive and demanded they leave. I asked the trainee for manager information, which of the trainee kindly provided the information and told me her trainers name. I was a little later, confronted by Grace on the casino floor, telling me that if I had a problem with her customer service that I can bring it up with her. Graces behavior was down right sad and hard to watch, Managment here please do better!
Ashley R.
I had a very unpleasant experience at this location with staff. Grace at this location was running a very uncomfortable operation while I was standing In line. She was training a new employee who had by far better customer service than her who she talked down while she denominated some of the worst customer service I have ever seen. While I was waiting in line, one of the many things that made me uncomfortable, and at the top of my list is watching Grace approach an elderly couple who was sitting in the dining area, Grace approached them with hostility, telling them they needed to leave the dining area, and it was closed, and it was the trainees fault for not telling them, and if they need to get up right now. They look stunned, they took approximately three minutes to leave it, which wasn't quick enough for Grace, and she approached them a second time being even know anymore abrasive and demanded they leave. I asked the trainee for manager information, which of the trainee kindly provided the information and told me her trainers name. I was a little later, confronted by Grace on the casino floor, telling me that if I had a problem with her customer service that I can bring it up with her. Graces behavior was down right sad and hard to watch, Managment here please do better!
Phil Parker
Expensive and not good.
Patti W.
Not fresh cinnamon rolls. Maybe first thing in the morning. I passed by many times today and saw the same rolls in the case. And never any lines. The sign says they close at 10:00 pm but its closed up at 9:30 pm.
Nicole T.
Avoid this place !! Girl with orange hair and glasses is a total a******* Don't work customer service with that attitude. Worst Cinnabon experience ever!
Vicki C
Love these cinnamon treats. Always good. They offer several sizes & pecan toppings, also. Small area to set, but you can always get to go to your room.
It's open in the Riverside Casino. It's on the 1st floor near the front desk. Looks like they merged it with the Seattle's Best Coffee shop. Nevertheless, you can get your Cinnabon deserts there.
Jennifer L.
Went to get a Cinnabon and saw this sign. A worker came out and made their own coffee, looked at us and walked into the back. 10 minutes later a different person came out and said "You need something? "
Heide B.
My mother and I just wanted the cinnamon sticks. Just like the ones on display. When 1 of the 5 girls finally decided to help us(we were the only customers there). She took something out of the back case and threw it in the microwave put it in a bag and charged me for it. Then went back to chatting with the group of 5 employees. I opened the bag and box and inside were 5 soggy bread sticks with no cinnamon or sugar on them. She proceeded to tell me that " it's ok the sugar is just melted onto the bread sticks". This place is terrible.
Curious67325
Needed something sweet and this did just the trick! Service was great and the Cinnabon was excellent!
Brad W.
I enjoyed the coffee here more than the rolls. The cinnamon roll was cold by the time I went upstairs to my room. Both days, I did like the almost four dollar small coffee with cream.
I love this place
Is cool, but the choices are too limited, and too expensive.
Is cool, but the choices are too limited, and too expensive.
I had a very unpleasant experience at this location with staff. Grace at this location was running a very uncomfortable operation while I was standing In line. She was training a new employee who had by far better customer service than her who she talked down while she denominated some of the worst customer service I have ever seen. While I was waiting in line, one of the many things that made me uncomfortable, and at the top of my list is watching Grace approach an elderly couple who was sitting in the dining area, Grace approached them with hostility, telling them they needed to leave the dining area, and it was closed, and it was the trainees fault for not telling them, and if they need to get up right now. They look stunned, they took approximately three minutes to leave it, which wasn’t quick enough for Grace, and she approached them a second time being even know anymore abrasive and demanded they leave. I asked the trainee for manager information, which of the trainee kindly provided the information and told me her trainers name. I was a little later, confronted by Grace on the casino floor, telling me that if I had a problem with her customer service that I can bring it up with her. Graces behavior was down right sad and hard to watch, Managment here please do better!
I had a very unpleasant experience at this location with staff. Grace at this location was running a very uncomfortable operation while I was standing In line. She was training a new employee who had by far better customer service than her who she talked down while she denominated some of the worst customer service I have ever seen. While I was waiting in line, one of the many things that made me uncomfortable, and at the top of my list is watching Grace approach an elderly couple who was sitting in the dining area, Grace approached them with hostility, telling them they needed to leave the dining area, and it was closed, and it was the trainees fault for not telling them, and if they need to get up right now. They look stunned, they took approximately three minutes to leave it, which wasn’t quick enough for Grace, and she approached them a second time being even know anymore abrasive and demanded they leave. I asked the trainee for manager information, which of the trainee kindly provided the information and told me her trainers name. I was a little later, confronted by Grace on the casino floor, telling me that if I had a problem with her customer service that I can bring it up with her. Graces behavior was down right sad and hard to watch, Managment here please do better!
I had a very unpleasant experience at this location with staff. Grace at this location was running a very uncomfortable operation while I was standing In line. She was training a new employee who had by far better customer service than her who she talked down while she denominated some of the worst customer service I have ever seen. While I was waiting in line, one of the many things that made me uncomfortable, and at the top of my list is watching Grace approach an elderly couple who was sitting in the dining area, Grace approached them with hostility, telling them they needed to leave the dining area, and it was closed, and it was the trainees fault for not telling them, and if they need to get up right now. They look stunned, they took approximately three minutes to leave it, which wasn't quick enough for Grace, and she approached them a second time being even know anymore abrasive and demanded they leave. I asked the trainee for manager information, which of the trainee kindly provided the information and told me her trainers name. I was a little later, confronted by Grace on the casino floor, telling me that if I had a problem with her customer service that I can bring it up with her. Graces behavior was down right sad and hard to watch, Managment here please do better!
Expensive and not good.
Not fresh cinnamon rolls. Maybe first thing in the morning. I passed by many times today and saw the same rolls in the case. And never any lines. The sign says they close at 10:00 pm but its closed up at 9:30 pm.
Avoid this place !! Girl with orange hair and glasses is a total a******* Don't work customer service with that attitude. Worst Cinnabon experience ever!
Love these cinnamon treats. Always good. They offer several sizes & pecan toppings, also. Small area to set, but you can always get to go to your room.
Restaurantji Recommends
It's open in the Riverside Casino. It's on the 1st floor near the front desk. Looks like they merged it with the Seattle's Best Coffee shop. Nevertheless, you can get your Cinnabon deserts there.
Went to get a Cinnabon and saw this sign. A worker came out and made their own coffee, looked at us and walked into the back. 10 minutes later a different person came out and said "You need something? "
My mother and I just wanted the cinnamon sticks. Just like the ones on display. When 1 of the 5 girls finally decided to help us(we were the only customers there). She took something out of the back case and threw it in the microwave put it in a bag and charged me for it. Then went back to chatting with the group of 5 employees. I opened the bag and box and inside were 5 soggy bread sticks with no cinnamon or sugar on them. She proceeded to tell me that " it's ok the sugar is just melted onto the bread sticks". This place is terrible.
Needed something sweet and this did just the trick! Service was great and the Cinnabon was excellent!
I enjoyed the coffee here more than the rolls. The cinnamon roll was cold by the time I went upstairs to my room. Both days, I did like the almost four dollar small coffee with cream.