Sam's Club Cafe

4835 Kietzke Ln, Reno
(775) 829-7900

Recent Reviews

Michelle M.

Great selection and service! Employees are always helpful. I love the scan and go feature in the app!

D M.

I went there this morning and was shocked at the new parking arrangements. All of the close spaces are either handicapped or curb pickup. Regular shoppers now can't get close to the doors. Then inside there was only 1 cashier opened and he was so slow. Then the hassle of getting out the door, once you get your cart scanned and head out they had all these driver style carts piled by the exit, barely enough room to slip by to get out. My membership is up in June, just can't see renewing it. I'll stick with COSTCO, much easier to shop there.

Tasha J.

Matthew at this pharmacy was a godsend. I had been to multiple pharmacies and no one in the city carried the prescription that the Northern Nevada emergency room prescribed. He called multiple pharmacies for me to check. When they didn't have it, he called the emergency room and got them to change it to a prescription they carry! (After the ER had sent the wrong prescription AGAIN) He also stayed well past when his shift was over to ensure i got my prescription. He went above and beyond and should be commended. Thank you Matthew!

Robin W.

I love Sams Club--- don't order anything online!!! I ordered sweat pants on 12/26--- still don't have them!!! A couple days ago showed they were in Sparks NV--- now shows in TX?!? What the heck?!? It's 1/15-- aaaaaaand nothing!!! Their online ordering SUCKS!!!! I know 1 of these days I will get it--- maybe next month? Who knows!!! Just sucks!!!!

Rudy P.

It's clean and not so crowded like Costco Is. It has more options for clothes, alcohol and other items that you might need than Costco. The membership benefits are pretty good. I'll highly suggest Sam's Club

Ben H.

I've never had a bad experience here. Thing I like about Sam's club is the fact that you could get membership at a fraction of the cost. Membership goes on sale around the holidays on apps such as Groupon. They are usually well stocked here, but they have been out of IAMS mini chunks a couple of times, but I blame that on the pandemic. Bakery has a nice selection of breads and sweets. I always enjoy the croissants. Can always find some deals after the holidays too. Picked up a box of pumpkin shaped Reese's for $6 today, that's 36 pieces. If you go early you can score some deals on meats too. I work close, so it's always easy for me to stop by and pick up a few things.

Rhonda M.

Pharmacy and staff are so efficient and friendly. It is the best for prescriptions and vaccinations

Erin M.

Meat Department staff was exceptionally rude and condescending during my shop this morning. Cuts are poorly butchered.

Michael G.

Honestly it worth the membership fees to get everything you need in one trip. Normally wouldn't shop here regularly but recently I have been due to how terrible the Walmart is in this area. Friendly staff, always stocked with products again worth the membership fees.

Debbie F.

The only thing that isn't what I remember, is the pretzels are now hard and don't taste that great. I think we'll go for a churro next time. As for the rest of my shopping trip, we did quite a bit of shopping and spent less than we would have if we've gone to a regular store, which is the purpose of going. not many places that we can go do a bunch of shopping, then have a super filling inexpensive lunch.

Brian G.

We did a half day at work today, stopped at this sams club on the way home, get some pork back ribs to cook for everyone..open them up just now to season and it smells like straight rotten eggs. I am in Incline Village, so they're a 45 minute 1 way drive.

Mason H.

Always enjoy this location and the workers, however they are always out of the brownie sundae! I shelves are stocked, and the areas seems always zoned. Plus, the cash back is awesome.

Kathereene C.

I have both Costco and Sam's Club membership but I find myself more often here. It's probably since Walmart is just next door and more convenient drive/errands trip wise. The customer service here can be somewhat lacking due to self-checkout. Gift cards are not allowed at self-checkout so it can be daunting when you pay for the rest of your items at either the self-checkout or Scan-N-Go and there is only ONE person at check-out lines on a somewhat busy day and will need to pay for gift cards. On the times I actually received customer service, they were all pleasant. The customer service counter can be busy but they seem to be efficient and I've never had to wait more than 10 minutes even when the line was long.

John G.

Gas there is $4.85 - why is gas in Folsom $4.67? Sorry but you don't think people notice this stuff - plus like four pumps weee broken . As much business as they have this shouldn't be happening and the prices should be adjusted .

Lenora F.

I needed one of my hearing aids repaired so I went to Sams hearing center and the Audiologist is the best. She couldn't fix my aid but she explained to me what the problem was and gave me the name and number of someone who does repair them. She didn't try and sell me a new pair at all. Very helpful, professional and was amazing to talk to. She took her time and when I am ready to Purchase a new pair of aids I will definitely go back to her. Plus the hearing test is free!!

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