Great friendly service for late night dining. Burger was a bit dry. Good prices ala carte.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Chili
sadie king
The "ladies" who work here are incredibly rude and the service is total garbage.Every single time my family and I go to this Wendy's I'm disgusted by the lack of customer service or even common courtesy. ZERO stars.
Atmosphere: 2
Food: 2
Service: 1
Alicia Prater (Alicia Kay)
Fries were so old couldn't even eat
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Richard Cassady
Could have eaten a full sit down meal for less than I paid
Atmosphere: 4
Food: 3
Service: 1
Annie Warren
Do not waste your time to go to this Wendy's ever. The management is rude and does not know how to treat customers. Went through the drive thru and ordered just the Jr frostys because ALL 3 of us have the key chains that I bought us. So I ordered 2 chocolate Jr frostys and 1 vanilla Jr frosty. That woman taking the order got an attitude with me, and we pulled up to the window. She looked at me and acted like we didn't have the key chains they offer for 3 dollars to get one free jr Frosty whenever you want in 2024. She said you have to show me all three of the key chains so I show her my best friends and mine and my other friend hols up his up in the back seat and she tells me if I don't hand her our key chains that we can not get them. So that so-called manager "Nanny" tells me that I could have them only if I pay for all 3 of them because I would not hand her my 3 key chains. She looks at me and tells me either you pay $1.37 for each one or get out of my drive thru. I asked her what her problem was. She tells me that I have to put all three of our key chains in her hand because she that we were lying about having 3 key chains. Even though we showed each one to her, she said no, so I paid for them for each one, and she handed me my change and started handing me 2 vanilla Jr frostys and 1 chocolate one. So I asked her if she could understand what I ordered. So I was upset and told her my order was louder at the window to her face . I was on the wrong, but she told me that if I did give her my key chains that she wasn't going to give them back to us. She told me I was not allowed back to her restaurant. I tried calling corporate, and when I called, they said sorry that I called after hours to please call back during regular hours. So I called the next day, and they put me on hold for 35 minutes. Don't waste your time and money at a subpar fast food place here in reno /sparks.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Vanilla Frosty
Larry Kidd
My favorite Wendy's. It has a soda machine where you can get over 100 different sodas.
Missing items and food quality was poor. Sandwiches were just slapped together sloppily and burger was barely warm. I'm afraid that my family is gonna get sick from eating here.
Atmosphere: 1
Food: 1
Service: 2
Norma Varilla
Not every shift is the same but they all share something in common and that’s how rude they are . Night Shift mainly, every time me and my husband stop by after work to get a quick bite they always answer the drive thru so rudely and rush you, stopped by last night and the lady that took my order she sounded so rude and like she was miserable being there, regardless I was still nice and I tried to be patient but they weren’t busy at all to be having some attitude and I asked another worker who handed me my order for some ranch and she threw the ranch . And not to mention food was freshly made YES but they’ve gotten my order wrong so many times . There was a time that I called and told them they had gotten my order wrong and wanted to see if they could go back and change it or get refunded and the lady told me to come back the next day that she will let morning shift know about it and hand Me a new meal . I go next day and the dayshift manager was so rude I even gave her a name of who I spoke to and she say “yeah well next time go back because Night Shift is not my problem but I’ll let it slide this time” and rushed my meal out the window almost dropping it and didn’t even apologize for it like girl I can pay for my meals I was just doing what the other shift told me to do . You can tell there’s no communication and their attitude says it all of how they feel about costumers .
Rude, not caring manager that took our order. Will not be back. The Wendy's on N McCarran is so much better. Go there. The manager treats you well there!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Dr Pepper, Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Baconator Combo, Dave's Combo
E. Davis
The breakfast wasn't that good. The breakfast sandwiches were overcooked, and the eggs tasted like Rubber. The sausage had no flavor, and the food is over priced for two
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Dave's Double, Baconator
Jaydee Evangelista
Garbage Service! Not all shifts the same, Calling out the Night crew on wednesday. Literally the only customer, theyre more concerned on chit chatting to each other not paying attention on my orders & trying to get rid of me. Messed up my orders twice so had to comeback twice by the time I ate my food its already cold bc of wasting soo much time coming back. Please fix your crew! Its a mistake going to this specific area!
Service: 1
Jennifer Lopez
The girls at night have no customer service
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Grilled Chicken Sandwich
David Curns
Drive thru was slammed so I went inside. They asked me to use the self check kiosk l, which took longer than the damn drive thru would have. To top it off they got the order wrong.
Great friendly service for late night dining. Burger was a bit dry. Good prices ala carte.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Chili
The "ladies" who work here are incredibly rude and the service is total garbage.Every single time my family and I go to this Wendy's I'm disgusted by the lack of customer service or even common courtesy. ZERO stars.
Atmosphere: 2
Food: 2
Service: 1
Fries were so old couldn't even eat
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Could have eaten a full sit down meal for less than I paid
Atmosphere: 4
Food: 3
Service: 1
Do not waste your time to go to this Wendy's ever. The management is rude and does not know how to treat customers. Went through the drive thru and ordered just the Jr frostys because ALL 3 of us have the key chains that I bought us. So I ordered 2 chocolate Jr frostys and 1 vanilla Jr frosty. That woman taking the order got an attitude with me, and we pulled up to the window. She looked at me and acted like we didn't have the key chains they offer for 3 dollars to get one free jr Frosty whenever you want in 2024. She said you have to show me all three of the key chains so I show her my best friends and mine and my other friend hols up his up in the back seat and she tells me if I don't hand her our key chains that we can not get them. So that so-called manager "Nanny" tells me that I could have them only if I pay for all 3 of them because I would not hand her my 3 key chains. She looks at me and tells me either you pay $1.37 for each one or get out of my drive thru. I asked her what her problem was. She tells me that I have to put all three of our key chains in her hand because she that we were lying about having 3 key chains. Even though we showed each one to her, she said no, so I paid for them for each one, and she handed me my change and started handing me 2 vanilla Jr frostys and 1 chocolate one. So I asked her if she could understand what I ordered. So I was upset and told her my order was louder at the window to her face . I was on the wrong, but she told me that if I did give her my key chains that she wasn't going to give them back to us. She told me I was not allowed back to her restaurant. I tried calling corporate, and when I called, they said sorry that I called after hours to please call back during regular hours. So I called the next day, and they put me on hold for 35 minutes. Don't waste your time and money at a subpar fast food place here in reno /sparks.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Vanilla Frosty
My favorite Wendy's. It has a soda machine where you can get over 100 different sodas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
Love this Wendy's ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Baconator Combo, Vanilla Frosty
BEST WENDYS IN TOWN BY
Atmosphere: 5
Food: 5
Service: 5
Missing items and food quality was poor. Sandwiches were just slapped together sloppily and burger was barely warm. I'm afraid that my family is gonna get sick from eating here.
Atmosphere: 1
Food: 1
Service: 2
Not every shift is the same but they all share something in common and that’s how rude they are . Night Shift mainly, every time me and my husband stop by after work to get a quick bite they always answer the drive thru so rudely and rush you, stopped by last night and the lady that took my order she sounded so rude and like she was miserable being there, regardless I was still nice and I tried to be patient but they weren’t busy at all to be having some attitude and I asked another worker who handed me my order for some ranch and she threw the ranch . And not to mention food was freshly made YES but they’ve gotten my order wrong so many times . There was a time that I called and told them they had gotten my order wrong and wanted to see if they could go back and change it or get refunded and the lady told me to come back the next day that she will let morning shift know about it and hand Me a new meal . I go next day and the dayshift manager was so rude I even gave her a name of who I spoke to and she say “yeah well next time go back because Night Shift is not my problem but I’ll let it slide this time” and rushed my meal out the window almost dropping it and didn’t even apologize for it like girl I can pay for my meals I was just doing what the other shift told me to do . You can tell there’s no communication and their attitude says it all of how they feel about costumers .
Restaurantji Recommends
Rude, not caring manager that took our order. Will not be back. The Wendy's on N McCarran is so much better. Go there. The manager treats you well there!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Dr Pepper, Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Baconator Combo, Dave's Combo
The breakfast wasn't that good. The breakfast sandwiches were overcooked, and the eggs tasted like Rubber. The sausage had no flavor, and the food is over priced for two
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Dave's Double, Baconator
Garbage Service! Not all shifts the same, Calling out the Night crew on wednesday. Literally the only customer, theyre more concerned on chit chatting to each other not paying attention on my orders & trying to get rid of me. Messed up my orders twice so had to comeback twice by the time I ate my food its already cold bc of wasting soo much time coming back. Please fix your crew! Its a mistake going to this specific area!
Service: 1
The girls at night have no customer service
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Grilled Chicken Sandwich
Drive thru was slammed so I went inside. They asked me to use the self check kiosk l, which took longer than the damn drive thru would have. To top it off they got the order wrong.
Atmosphere: 2
Food: 3
Service: 1