A friend and I both got pretzel bites and lemonade. The guy working there today was fun, he had a good personality. Our pretzels were hot lemonade was delicious. (@ 11:45 am) Thanks for the positive experience ?
Atmosphere: 5
Food: 5
Service: 5
Sheanna Williamson
Never have pretzels ready like ever and which is crazy cause it’s literally a pretzel spot
Daniel Terrero
Arrived to this location at 11:35am on a Sunday thinking there would be food since they opened at 11am, but no food was prepared. I waited for an employee to acknowledge me so I could ask when things would be ready. One of the employees looked at me, gestured at the empty food area, said "nothing is ready yet" and went right back to making pretzels. It was clear that she was annoyed so I left without purchasing anything.
Jennifer Nash
Super friendly staff and manager, exceptional service.. always quick and efficient, my favorite food place in the mall by far. 11/10
Abi M.
Very good for people searching for vegan pretzels. Just order without butter and they'll make it for you!
Daniel Mahoney
They prioritize catering orders over individual orders in-person. I got there 20 minutes after opening was told they would not have pretzels available until another 20 minutes due to a catering order. I explained I only needed one for my daughter, they still said there would be a wait. I contacted customer service and their manager Cory called me back. He saw no issue with the wait time. I suggested there should be a reserve so non-catering order customers can still buy pretzels, he said there still would not be an expectation of there being pretzels soon after they open. Pathetic. I will not be returning here. I will continue to share this experience with family and friends. There are far better options than over-priced pretzels here.
Dan M.
They prioritize catering orders over individual orders in-person. I got there 20 minutes after opening was told they would not have pretzels available until another 20 minutes due to a catering order. I explained I only needed one for my daughter, they still said there would be a wait. I contacted customer service and their manager Cory called me back. He saw no issue with the wait time. I suggested there should be a reserve so non-catering order customers can still buy pretzels, he said there still would not be an expectation of there being pretzels soon after they open. Pathetic. I will not be returning here. I will continue to share this experience with family and friends. There are far better options than over-priced pretzels here.
Steven Elkin
Ordered on doordash and driver forgot something. Auntie Anne's was kind enough to offer a partial refund after resending out the order. I gave them a 2 star review on Doordarsh when the driver said it was their fault. But shouldn't have. Great food and excellent customer service.
Carol W
Fresh food, excellent customer service!!
Jon Roe
Quick service a little pricey but it's the mall. Relatively friendly staff.
A friend and I both got pretzel bites and lemonade. The guy working there today was fun, he had a good personality. Our pretzels were hot lemonade was delicious. (@ 11:45 am) Thanks for the positive experience ?
Atmosphere: 5
Food: 5
Service: 5
Never have pretzels ready like ever and which is crazy cause it’s literally a pretzel spot
Arrived to this location at 11:35am on a Sunday thinking there would be food since they opened at 11am, but no food was prepared. I waited for an employee to acknowledge me so I could ask when things would be ready. One of the employees looked at me, gestured at the empty food area, said "nothing is ready yet" and went right back to making pretzels. It was clear that she was annoyed so I left without purchasing anything.
Super friendly staff and manager, exceptional service.. always quick and efficient, my favorite food place in the mall by far. 11/10
Very good for people searching for vegan pretzels. Just order without butter and they'll make it for you!
They prioritize catering orders over individual orders in-person. I got there 20 minutes after opening was told they would not have pretzels available until another 20 minutes due to a catering order. I explained I only needed one for my daughter, they still said there would be a wait. I contacted customer service and their manager Cory called me back. He saw no issue with the wait time. I suggested there should be a reserve so non-catering order customers can still buy pretzels, he said there still would not be an expectation of there being pretzels soon after they open. Pathetic. I will not be returning here. I will continue to share this experience with family and friends. There are far better options than over-priced pretzels here.
They prioritize catering orders over individual orders in-person. I got there 20 minutes after opening was told they would not have pretzels available until another 20 minutes due to a catering order. I explained I only needed one for my daughter, they still said there would be a wait. I contacted customer service and their manager Cory called me back. He saw no issue with the wait time. I suggested there should be a reserve so non-catering order customers can still buy pretzels, he said there still would not be an expectation of there being pretzels soon after they open. Pathetic. I will not be returning here. I will continue to share this experience with family and friends. There are far better options than over-priced pretzels here.
Ordered on doordash and driver forgot something. Auntie Anne's was kind enough to offer a partial refund after resending out the order. I gave them a 2 star review on Doordarsh when the driver said it was their fault. But shouldn't have. Great food and excellent customer service.
Fresh food, excellent customer service!!
Quick service a little pricey but it's the mall. Relatively friendly staff.
Restaurantji Recommends
Fantastic tasting pretzels to share with the family! Sparkling clean store and friendly staff to help
Cinnamon pretzels rock
I can literally smell their pretzels, when I think about them! Mmmm
It was Great!!! And customer service was awesome!
Pretzels are good, but way over priced.