Ben & Jerry’s

467 Madison Ave, Albany
(518) 599-5508

Recent Reviews

Olivia Pang

Really nice fast service with 3 vegan options, the vegan strawberry cheesecake was amazing!Vegetarian options: 3 vegan ice-cream flavors

Atmosphere: 5

Food: 5

Service: 5

Violet

Fantastic! First time here and Rich one of the owners was so amazing, he made sure to stay open for us when we came across town, EXTREMELY friendly welcoming and kind. DEFINITELY coming again! ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie Cookie Sundae, Hot Fudge Sundae

Damian Howell

So good. The guy assisting us has awesome service and you can see he is living his best life serving a product he clearly believes in.

Atmosphere: 5

Food: 5

Service: 5

Vee R

It's OK. It's an ice-cream parlor. My cost for 1 person was 10.00 dollars. They got an ice cream with syrup.

Tim Fuest

Amazing ice cream and amazing service! Next time I am in the area, I will certailybgobhere again. Great service! Awesome selection, too!

Hannah Batren

I just got married at the Maples Estate in early September, we worked with Ben and Jerry’s, specifically this location! Richard was absolutely amazing, just so friendly and easy to work with. They made my dream come true, which was to have ice cream (and really good ice cream by the way!) at my wedding. We did the sundae package, it was awesome. Our guests absolutely loved it. So many of us were just dancing with ice cream sundaes, a literal dream come true. Thanks for making our wedding so special and cool!

Nour Ahmed

Please use gloves when holding cones, it’s disgusting when you don’t !!!!

Keisha Barletta

Whoever was at the counter around 6:45 on 8/26 was so friendly and helpful. The energy was great, it really made the experience!

Nyasia Almestica

The two gentleman who worked tonight were incredibly friendly! Their energy is awesome and highly contagious. My boyfriend and I agree that we haven't had customer service this stellar in a long time!

Karen Siatkowski

Very personable employees and much needed in a hot day!

Andrew Mancinelli

Friendly but always smells of burnt waffle cones. Maybe a plus for some?

Heather R. Evans

The flavor Lights Caramel Action is a favorite for me!

Kwanele Ngwenya

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Duraein A

Love their ice cream, been coming here for years, but they should definitely think about the upkeep and maintenance. Fam sat in one of the exterior chairs and fell because it was broken. Wasn’t a good experience… Can’t always be taking out, right??

Liz

Rude service especially for children .paid alot for ice cream ,no napkins,no tops , no brown bag , service really sucked and worker .The manager should really pay attention to the place eventually no one will go just like a one hit wonder . Thanks for nothing

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