Dunkin'

1040 Central Ave, Albany
(518) 459-4570

Recent Reviews

Takima Marshall

Purchased a coffee from a different dunkin that I go to everyday, a couple blocks up less than 10 minutes away. They forgot to add the caramel to my large caramel iced coffee. I stopped at this dunkin being that I didn’t have time to go back and asked if they could just correct my order. I was told I would have to turn around and go back to the last dunkin or pay for a new coffee smh all I wanted was for my coffee to not be so bitter. Lesson learned ! I’ll just go to Starbucks from now on where they get my order right the first time.

Service: 1

Thomas Smith

Absolutely terrible went in ordered a hot chocolate left took a sip of it and it tasted like

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Kenny Krise (ReconKayP)

Ordered 3 drinks and 2 of them were Peppermint Mochas they gave me half a cup in each AKA they made a large and split it between the 2 cups your employees are ridiculous and don’t deserve to be there! Disgusting the amount of laziness that was displayed with this and that more than one employee let it fly!

Atmosphere: 1

Food: 1

Service: 1

Matt Papa

Doors locked at 5:50 pm... PERMANENTLY CLOSED! Or lazy employees closing over an hour early? Either way, bad for business.

Atmosphere: 1

Service: 1

Victoria Lee

The hours listed are 4:30am to 7:00pm. I went in at 6:15pm planning to get a quick sandwich or bagel after a 12 hr work day. I was told by the rude lady behind the counter that the ovens were off (all bagels were removed from the display too) because she said she was closing in 10 min. Well before 7pm.Either change the hours or serve your customers until the real closing time. Pretty sure other fast food restaurants don't stop heating up food 45 min before the listed closing time.

Atmosphere: 1

Service: 1

Spencer The-Realist

Really great food and coffee!! Always hot and ready to go never a wait and the workers Will and Cameron were really friendly, professional, and funny would highly recommend?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Donuts

NikkiBabyyy

WORSTTTTTT!!!! Dunkin’ I ever been to my food was so burnt and sloppy like they throw my food in the bag it was nasty taste like soap my refresher wasn’t refreshering ??‍♀️ costumers where rude highly don’t recommend anyone to come here they so sloppy at there job .

saeed butt

The worst services I have ever get and never seen such rude staff before specially the little girl on the counter .

Atmosphere: 3

Food: 5

Service: 1

Joyce Stark

The drive through experience was pleasant. Food and coffee order was correct, but I had to ask for the donuts I ordered.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Sandwich, Sausage Egg and Cheese, Donuts

Lynda I.

So surprised people are giving even 1 star! I sat in front waiting for my friend as there were fourteen people waiting in line. Several groups of people came and left. Bad move DD to put one worker only at this location. Many walkers in morning and most of of them walked away and the rest are still waiting in a long line complaining. I'll never visit this location again nor will my friend. There isn't a zero so I must hit one star. Waste of time

Stephanie Mastropietro

Every Saturday I go there before work, I order inside, just before 7 a.m. Two Saturdays ago and this morning the doors were locked??????? I gave my business to McDonald’s. pppffffttttttt

phil jordan

Worst DD I've ever been in! Rude racist staff. I was embarrassed to be in there it was absolutely awful. I couldn't my eyes. I was actually scared for the woman customer in front of me being verbally attacked and threatened.

Atmosphere: 1

Food: 1

Service: 1

Robert Stamm

Everything I ordered was great and service was great ?. I will always come here for my breakfast and for coffee I like the coffee here so will you ☕? and best of all the prices are great ?.

Atmosphere: 5

Food: 5

Service: 5

Jazz E

Coffee was decent.. not fresh, you could tell it was sitting for over 20 minutes but it was still decent.

Josh Kowalski

Great experience.I was on my way to a job site at 6:00 Am on a Saturday, and needed to place a large order.Thinking that it would take some time for 5 sandwiches I offered to pull ahead. They told me they got me and had the sandwiches made in no time.

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