Dunkin'

1 Crossgates Mall Rd C203, Albany
(518) 434-2611

Recent Reviews

Ali ali

Went at 7:18pm and the guy said we are closed

GREGORY MINER

Wheelchair accessibility: Easy in and out, order in my hands

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese

Melissa Tanis

It's a dunkin in a mall, what can you say? The employees were super nice!

Atmosphere: 4

Food: 4

Service: 4

Lou Ster

I ordered online beforehand. My order was quick and delicious. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Beads & Bracelets

I literally hate this place now, found worm in my

Atmosphere: 1

Food: 1

Service: 2

B K

The owner was overwhelmed and I can understand that frustration. But the way she treated me and others waiting for food was completely unacceptable and not professional. I won’t be back to this location. I hope she has a better day. She was very nasty today.

Atmosphere: 1

Service: 1

Missy P.

Rude employee! We went 20 min before close, and he made it clear he was ready to go. He rushed us through our order then blamed us for it being wrong. He made no attempt to rectify the mistake and was very confrontational so we had to just walk away.

mia

i came here for a coffee and looked up at the board to decide what drink i wanted when the guy that was working rudely made a statement he is not cooking anything telling me to not order any food and if i was going to order food to leave because he wasn’t going to make me anything (btw the store was nowhere near closing) after making it clear i wasn’t going to order any food and only a drink he then again said “i dead won’t be making you anything” at that point i didn’t trust this guy with my drink, being afraid he was going to spit in my drink. i walked away and out of the store with him still yapping his mouth. DO BETTER DUNKIN

Masoud Esmaili

Rude staff not caring about customers. They prepare orders without listening to customer request.

Pacers143

The store manager is rude. Constantly makes comments to customers and belittles them has an attitude every time I understand alot of people can be stupid, but she treats every customer as if they’re stupid.

Carissa Marie

I was here on 12.15.22 The women with the grey and half red hair took my order, she pretty rude to me and so was the kid making the food. 11 dollars for burned food? Hm. The employees seem to hate life or at least their jobs. They werent even busy. I won't be visiting this location again.

ohsohelpme

the lady with the grey and walmart box dyed red hair was so disrespectful to me. avoid at all costs.

Mohsin Shahzad

Food was not freshSmelling like burnt

Enrico F.

Only experienced the drive thru and the employee was super friendly. Coffee was served as ordered. The inside vibe looked very nice. No issues with this location. Sorry for the short review, but did not experience the entire experience using the drive thru.

Lillian Jimenz

Seem to have a big attitude problem and never have anything in stock. Always try to order ahead to avoid rude workers. Only thing good is the speed.

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