Dunkin'

1425 Washington Ave, Albany
(518) 435-9797

Recent Reviews

Desiree Hudson

Went to grab breakfast and a drink but was told they didn’t have anything I wanted. No sparked energy drink, no stuffed bagel bites, no cinnamon coffee and no avocado toast. Then got to the drive thru window and asked for ice and was told there was a charge for that. The food I did get was good but I was very disappointed

Atmosphere: 1

Food: 4

Service: 1

Chanchal Saha

Coffee tastes like nothing!

Atmosphere: 2

Food: 1

Service: 2

Sultan khan

drove extra 20 min out of my way because this is the only dunkin that is “open” at 4:30, got there 4:45 and no answer at the drive thru, went to the door and both were locked. The woman inside was just pretending i wasn’t there literally not even acknowledging me. I usually never leave a review but if you’re not gonna open when you say you are just make the posted opening time at 5 AM and open on time.

Gregory Reinhart

Just another Dunkin’, nothing special

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Bagels

Ann Scully

Awesome customer service, one of the better Dunkins in the area for

Atmosphere: 5

Food: 5

Service: 5

Mark Anderson

Always good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Bagels

Darlene Colon

I love the Dunkin on central Ave they work together as a team love them!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Croissant, Wake-Up Wrap - Bacon Egg and Cheese, Caramel Iced Macchiato, Sourdough Breakfast Sandwich, Iced Latte

JOHN MORRISON

Just a normal DD.

Atmosphere: 4

Food: 4

Service: 4

SUPREME MINDED

Courteous

Hanna Scarpetta

Quick and very friendly team.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Egg and Cheese, Donuts, Bacon Egg and Cheese, Munchkins Donut Hole Treats, Strawberry, Croissant, Caramel Iced Macchiato, Muffins, English Muffin, Toasted Almond Cold Brew, Iced Latte, Coolatta, Bagels

Starasia M.

customer service doesn't exist in this place . went through the drive through to order and the cashier was beyond rude and rushing me as I'm trying to clarify what I want . last time going there . I didn't even get my food I just drove away

Curry Puff

Are you looking for bland and cold food, wrong orders, and awful customer service as the cherry on top? IF SO, THIS DUNKIN' IS THE RIGHT PLACE FOR YOU!Save your time and go elsewhere. There are other Dunkin' in the area, or better yet, locally owned bakeries or coffee shops. Disclaimer: I have ordered here dozens of times this year alone for its convenient location, and the food / drinks have more often than not been mediocre, cold, wrong, or unavailable. What should be more common than not (passably decent food) is a rarity. On top of that, the service is just downright rude. The drive thru lady wouldn't even let me finish ordering and kept aggressively cutting me off and snapping at me when all I was doing was trying to speak more clearly. They sometimes will just go ahead and cancel your order without an explanation, telling you to leave if they are in a bad enough mood. Clearly the managers of this place don't care about losing business, because they're doing it every day with the awful behavior of the staff.

Atmosphere: 1

Food: 1

Service: 1

Kathy Holland

ZERO STARS...KEEP IT MOVING DOWN THE ROAD. THIS ONE IS FOR THE DUMPS. BAD SERVICE, BAD OWNERSHIP, BAD MANAGEMENTParking: BEWARE THEY WILL HAVE YOU TOWED

Atmosphere: 1

Food: 1

Service: 1

Kathy H

NO BUENO!!!!! Very unprofessional place of business. Go to the next one chance are you will have a better experience.

Keke Duncan

Ordered snackin bacon twice at this location. First time I didn’t realize until I pulled off. Today I checked before I left and let lady at drive thru know. She came back and told me that’s how it comes. I’ve been to other Dunkin’s and the bacon was never cold. Why would bacon be served cold? Lazy liars.

Atmosphere: 1

Food: 1

Service: 1

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