Dunkin'

Albany International Airport, 737 Albany Shaker Rd, Albany
(518) 242-4316

Recent Reviews

Kristina Charboneau

I ordered a medium 5 sugar 5 cream when I got my coffee it wasn't even warm it was cold

Katie Rosenkranz

Amber was rude and snippy when my family and I asked if she knew when other stores closed, as we ordered our food from her. Also felt she was giving dirty looks to us. Not sure if she had a bad day but I was really taken back by the attitude.

Maeve N.

i got an iced coffee light and sweet with a bagel, and guess what THEY FORGOT THE BAGEL AND THE CREAM IN THE COFFEE. no bueno. going to starbucks

Kae “TheLady-Ash” W

Fast and friendly service. Food was good too.

rld1975

What in the world?!? Literally staffed with the most disrespectful and miserable workers who could care less about themselves let alone customers. First time ever at this location and pretty much made me never want to visit a Dunkin Donuts again. Tons of places on Wolf Road for coffee - don’t waste your time here!

nayab noba

This is not the matter of service this is the matter of taste every single day have different taste of coffee mostly I order medium hot coffee 4 sugar and 3 cream but the taste different every day I think the honor have to take action and retrain the employees. Or next time I will try to complain to airport authorities.

Chris C.

Order and get from any other duncan. Even a kindergartner named duncan can do a better job. I work at the airport and end up eating here more often than i would like and everytime something goes wrong. How do you forget the cheese on a bacon egg and cheese. The cheese melt, should be, i dont know, melted!?

David_J_Spellman

OK so you think Dunkin' is Dunkin' and that is mostly right, but this one is well-managed and the service is quick and accurate...with that great Dunkin' coffee.

Xiomara Morrison

Poor customer service poor quality of food

SUSAN FOLMSBEE

Bagel and butter hard as a rock. Asked for replacement and just as bad. Was told it was fresh. Never again.

Courtney Pierce

Worst customer service, go to the starbucks past security. It’s worth it. And they don’t charge you for 3 Ice cubes.

Tanya Fuller

The new gentleman Doug that works the night shift, he's very good at his job. Very efficient as well as attentive, and my coffee tasted fantastic!! It's nice to see a friendly face when getting off a long flight!

Saiprasad V.

I asked to remove meat from my burrito and sandwich during billing. I told the cashier three times and confirmed that my order will not have meat. When I got my food, both items had meat... And I ate without knowing. Disgusted by the level of service.

Katie Fallon

Waited 5 minutes for someone to come behind the wall. Had to repeatedly to say, "Hello."She didn't say a word or smile when I came up to the counter. Was out of bacon and English muffins.

Rodney Rickard

Great food and service for a most reasonable price.

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