Route 20 Butcher and Deli

1800 Western Ave, Albany
(518) 313-7001

Recent Reviews

Dana A Jakes

Terrible customer service! Went in to pick up an online order I had placed ahead of time. Was told they only know about an online order if they check the system (which they hadn’t) so my order was not ready when promised. They then tried to give me someone else’s order and charged me for it. Without saying a word to me they refunded the wrong order but neither individual there apologized for the situation or spoke 2 words to me. Very strange, very rude. Will not be returning.

Ken Neth P

Not at all happy with our experience. Gave us the wrong order initially and had to return it, our food was not yet started 20 mins after we ordered, staff not welcoming or apologetic for the mix up.

Richard Sweet

Super fresh bread. Great customer service. Delicious food.

MMetro Michael

After driving past this place for years not paying attention I finally seen an ad on here and I liked what I seen so I stopped in bacon egg and cheese Anna Prinzo’s hard roll absolutely one of my better sandwiches for breakfast lately coffee is fresh and delicious the price point is on the money do not hesitate. Oh and they have a sandwich club as well goes right to your phone, I like it

JM Foote

Had to pickup burgers for a bbq, went in on a Friday picked up Saturday morning before party. The person there (Owner? Manager?) was very helpful and the burgers did not disappoint. Couldn't have been happier with experience and would recommend and will be back.

Michele Desormeau

Thought I'd try the place for lunch it's a deli very dark and empty when I walked in. Food cases were empty I asked if the were open he reply yes I ordered a turkey sandwich on white with lettuce and mayo. They don't sell white bread you can have a sub roll hard roll, or rye bread. You are open for business? Yes mam we only sell sub rolls, hard rolls, and rye Your a deli? Cancel that order I'll have 1/2 of turkey ok I got 4 pieces that's how thick he cut it .

neilgold .

Very friendly and helpful

Skye Schiller

Good soup and Turkey Sub Fast service

JennaLee Ritacco

Just tried this deli/butcher out for the first time and it's awesome!! The owner was there and he was so nice. You can tell he really really cares about the quality of his business and getting it up and running. The whole place was spotless clean, all of the meats looked fresh, and the prices were very reasonable. The sandwich I had was delicious too. I'll definitely be going back to see what else they have as they continue to add more. Highly recommend!

Joseph Cardillo

Two years in a row they have given our family a really nice pork and turkey roast for Christmas dinner. A really nice place with great staff who certainly want to ensure high quality. If you have never been or gotten anything from there you are missing out!

Philip White

I really enjoy my lunches I get there.

Matthew Flowers

Awesome burger they have a full service deli and butcher

Zachary Pappalau

Amazing Food! Would recommend people trying this place out. The owner is a really nice guys as well!

Hellen Wager

Great owner, great quality clean fresh food. Delivers orders over $30. Worth a stop in

Grati tude

The apple pie is delicious! We ordered a couple for Thanksgiving - wow.

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