Uncommon Grounds Coffee & Bagels - Western Avenue

1225 Western Ave #5, Albany
(518) 453-5649

Recent Reviews

Meg Muise

Stopped in for a quick caffeine fuel-up before our concert at MVP arena tonight and it’s sooo cute. Staff are super sweet, personable. Will definitely be back in for breakfast before our road trip home.

Atmosphere: 5

Food: 5

Service: 5

Patty Welker

Very nice ambiance and fantastic bagel sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Toasted Bagel, Bagels, Healthy Harvest, blt, Everything Bagel with Cream Cheese, Asiago Bagel with Hummus, Cream Cheese Bagel, Salmon Bagel with Cream Cheese, Everything Bacon Egg and Cheese Bagel

R

Person at the counter was not very friendly or helpful. Coffee was average at best.

Atmosphere: 3

Service: 2

Danny Armstrong Art work

Some employees are Miserable rude people with no customer service skills. So rude that I decided to walk out.

Food: 5

Service: 1

Nicole Rice

The bagel and coffee were really

Atmosphere: 5

Food: 5

Service: 4

Richard Rettenmaier

Bagels are full of dough conditioners, definitely not a Chevy ny bagel!

Atmosphere: 4

Food: 2

Service: 4

Les Nichole

I’m here to give 1 star for the lack of common sense of staff during my experience today 3/3/24 around 10am. I’m standing in line and notice an employee is behind the counter with a bloody nose sitting. Their paper towel is very bloody. Not just one spot but several! My 11 year old son pointed it out to me and mentioned “Uh isn’t that unsafe and can spread bloodbourne pathogens?” I get to the register and ask the cashier why there is an employee sitting behind the counter with a very bloody nose while they are making food. All she does is smile and ask what she can get me. No explanation and even my son noticed that she tried to brush it off. I literally had to ask where the manager is and question her about the same thing. I didn’t even order until something was done about this. I then proceed to tell her to ask the employee to remove himself to the back, bathroom, or go home. This is a place where you’re handling food & you have someone with a bloody napkin to their nose behind the food counter. I’m honestly disgusted and disappointed because this was my favorite spot hence why I rated everything else 5 stars. My son and I still ordered then got to the car and couldn’t even process what we saw. I’m shocked no one else spoke up but I am a first responder for the VA Hospital and cannot just allow this to occur. If my 11 year old understood the implications of this situation then so should adults working food service. I did not eat my food and will not ever return. Now this makes me question what else is allowed here. I hope the owner sees this message and properly trains staff on OSHA requirements.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

Victoria Rene

Best bagels in the area. Maybe some of the best bagels in NY. They are crunchy on the outside and flavorful, soft and doughy on the interior. Very very reasonably priced. Their sandwiches are great too. Love this place - and they always feature local art to sell on their walls.Vegetarian options: Lots of veggie cream cheeses

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Toasted Bagel, Bagels, Turkey, blt, Everything Bagel with Cream Cheese, Everything Bacon Egg and Cheese Bagel

Megan B

The coffee drinks, service and food are always too notch. I love a scooped and toasted bagel, and they do it with a smile.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

Tom Jones

Gotta give credit where credit is due. Really good bagels. Really good cream cheese. Really good coffee. Reasonable price for a hipster coffee shop. Nice atmosphere. Will come back for sure.

Atmosphere: 5

Food: 5

Service: 5

WB Oo

Decent spot, good coffee. They do run out of bagels a lot though

Mias Touch

Honestly the atmosphere is nice but I was really disappointed with the food. I came here twice once ordered a grilled chicken chaser salad, the chicken was not fresh at all it had no seasoning, it was moist , it tasted like dog food. The second time I ordered a bagel and the egg was like a patty. As if they had not freshly cooked the eggs and they were packaged or possibly frozen. This is extremely disappointing and I know uncommon grounds is known for its reputation in high quality food. :( Not such a high quality experience.

Zen Isom

This coffee house is in the perfect place. They need to have a bigger building in that location. Their food is always fresh and tasty. The bagels are absolutely fire ? ? ? ?.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mediterranean Breakfast Sandwich, Avocado Toasted Bagel, Bagels, Turkey, Healthy Harvest, Trail Mix Salad, Chicken Salad on a Plain Bagel, Muffin, Asiago Bagel with Hummus, Salmon Bagel with Cream Cheese

Jessica M.

I always get the bagel and lox here and it's fantastic. The bagels are always fresh and perfect. Side note... The line is ungodly long and they could really use some six sigma process review to find a more efficient method for the queue.

Nick C.

Bagels are like no other. Avocado "toast" is really good. Clean inside but needs more seating.

Load More

Uncommon Grounds Coffee & Bagels - Western Avenue

1225 Western Ave #5, Albany, NY 12203
(518) 453-5649