The Grapevine Restaurant and Catering

2545 Niagara Falls Blvd, Amherst
(716) 691-7799

Recent Reviews

Steven C.

The food is always good. Sometimes even excellent. The ambience is perfect, and if you are lucky enough to go there, during a rainstorm, sit in the arboretum with the glass ceilings and the Koi pond. Wonderful vibrations. The Wait staff are friendly and knowledgeable. They have a full bar and depending upon who the bartender is, your drinks will be from good to very good. This place does not Disappoint.

Sarah Czaja

We came here today for Easter brunch and to say we were disappointed would be an understatement. I'm not sure where the quality went for this establishment but it has recently decreased significantly. The service was not great with the waitress completely disappearing after two visits. But the worst part were the aquariums. They are in horrible, dirty shape. They used to be beautiful years ago but that has since changed. The two aquariums (side by side) inside specifically are the main concerns. The right one was shut down with a blue tarp covering it. The other one had fish that were not cohabitating nicely. Apparently they put all the fish from the one aquarium into the other even if they were not fit to cohabitate. One of the fish kept getting harassed, chased, bit, and torn at by the other two. I have attached photos, circling the poor fish that was getting attacked. The fish was missing scales, gills were torn, was gulping for air (a sign of significant stress). It completely ruined our brunch experience. It is hard to have a nice time when you're sitting next to an aquarium where an animal is stressed and constantly being attacked by others. We mentioned this to a worker and she said "We have a fish guy who comes in so there's not much I can do." I definitely suggest finding a new "fish guy." such an awful experience and it's a shame because we used to love coming here. I'm hoping the owner of the restaurant sees this review and actually does something about it. Animal cruelty is neither acceptable or respectable.

Atmosphere: 1

Food: 3

Service: 2

Melissa Wilson

Easter Dinner was a wonderful experience. Jenny was a great server, and the food came out quick and hot!Parking: Not many handicap spots but is wheelchair accessible.Wheelchair accessibility: No difficulty maneuvering a wheelchair or walker.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salmon Filet, Mac & Cheese, Angus Braised Short Rib Shepherds Pie

Onyx Siniardi

Thank you for getting us all through the pandemic but also post pan. some of us aren’t quite ready to cook at home yet. Your friendly staff and wonderful chefs make us so happy and the food is above excellent!!! This review process asks me to list which food I recommend. Can I say all of it? We have eaten here in the past and loved it and for special occasions. Now post pan we are still getting their worry free holiday specials. I can’t say enough about this place.

Atmosphere: 5

Food: 5

Service: 5

Jessica R.

Absolutely love this place. Their prices are very reasonable and the food is delicious. You really can't go wrong with anything on the menu.

Okie Rich

Outstanding cuisine at reasonable prices in a casual yet beautiful setting.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: House Salad, Fried Shrimp

Thomas Fleming

Food and service was great, just alittle loud in the garden room.

Atmosphere: 3

Food: 5

Service: 5

Squirrel Girl

Never again dealing with these folks.

Louis DiFilippantonio

It was a wonderful dining experience the food was good the service was prompt it was just a great time

Steve Frank

Excellent experience. Food and service were great. Will return soon.

Atmosphere: 5

Food: 5

Service: 5

Denise Voelker

I ordered the turkey sandwich on corn bread with cranberries, so

Atmosphere: 4

Food: 5

Service: 5

Sandy Spear

This restaurant has a very cool atmosphere with fish tanks everywhere. In the garden area they even have a stream with a pond. Our server was very friendly, our food came out in a timely fashion. I was a little annoyed that when I got a side of fruit it was miniscule. lol Will definitely come back.Dietary restrictions: I have to eat gluten free. They have a pretty extensive gluten free menu. I got the Angus BLT burger with the gluten free roll and it was absolutely amazing!

Atmosphere: 5

Food: 4

Service: 5

Rose

We had a very nice dinner at The Grapevine. I made reservations online which was very easy to do. We were seated immediately when we got there.. The server (sorry I can't remember her name) came over to our table and said that "they work as a team". She asked what we wanted to drink and our beverages were delivered to our table by someone else within a few minutes. Our server never left the garden room where we were seated. She entered our order into her ipad? and then another person brought us our soup, salad and bread. Then another person brought our entrees. Our main server came over to our table more than once to ask if we needed anything else and how everything was. I had the shrimp corn chowder which was delicious and had plenty of small shrimp in it. My shrimp scampi was delicious and my husband said the same about the manicotti. We have been there before and will go back.

LisaC

The garden room where we sat was beautiful and relaxing. The staff were very polite. The service was excellent and very fast and the food was delicious!! I would definitely recommend this place!

M B

Always satisfied with the

Atmosphere: 5

Food: 5

Service: 5

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The Grapevine Restaurant and Catering

2545 Niagara Falls Blvd, Amherst, NY 14228
(716) 691-7799