The consistency and quality of the food is always good. Always hot and fresh. Started going here instead of the mcdonalds next door that recently went downhill with new management
Dylan Joseph
Dry burgers and meager toppings have poor Dave Thomas turning in his grave - this location is an insult to his memory and a slap in the face to every other Wendy’s that carries on the tradition of “Quality is our Recipe.”
Atmosphere: 2
Food: 1
Service: 3
Taylor
We had a great experience today at this location. The gentleman that took our order at lunch. It is so hard to find good kind workers but this kid was awesome.
Atmosphere: 5
Food: 3
Service: 5
Yvonne Gursslin
Fast service grate
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Fresh-Made Salads
Carol Custer
I did go thru the drive thru. The outside of the building was a disgrace. There was more garbage there than any place I've ever seen. I understand the time of year but it hasn't been picked up in a very long time. Will not go back. I do wonder what the inside looks like. Shameful
kaylee armatys
Straight up the worst location yet.
Atmosphere: 1
Food: 1
Service: 1
Jim Carlins
Fast friendly service with no wait.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili, Fries
Lanisha Williams
This place just needs to close its doors. The lady at the window did not speak did not make eye contact gave us drinks with no ice and cold fries. Did not provide a receipt. No one ever answered the phone when I called to make a complaint. Customer service just isn’t how it use to be .
Atmosphere: 1
Food: 1
Service: 1
Golden One
Found a long somewhat curly thick black hair in between one of my $7 patty. Im a thin graying brunet tried calling the store but got no answer maybe I get one now. Had to pull the hair out of my mouth. Now I want to barf. Just got off a long shift in foodservice wanted a nice juicy burger human hair free. Barf. I guess Wendys dont have a strict hair net policy. I guess they will now. Barf
Food: 1
Angelitha Gulledge
This place messed up an order of ours, which okay granted it's a fast food place what more can you expect? My husband and I stopped by for the breakfast meals. I order a biscuit with bacon and his was sausage bagel. After he dropped me off I notice they mixed up the meat portion of our meal. My husband then told me he called the Wendy's of Maple rd, in Amherst and spoke with a female manager who advised him she would write his name down for a credit. This was on a Thursday, so today we went to collect on that credit, and was told by a rude gentleman that he don't give no credit. My husband told him he spoke to a manager, the man told him he was the manager. My husband detailed the visit as 8:20 am Thursday and the manager that day was female. Then my husband said well, there's got to be a book. The guy tells my husband that she took took the book home with her. I laughed cause I was like why would you take a book like that home? It didn't make any sense. So now my husband is calling back to complain on this gentleman customer service skills. It just seemed to me he didn't want to be hassled, and then admitted that there is a female manager, but she isn't there and he's not going to help with making their error correct. But, like I said what can you expect from a fast food place with three stars?
It said open until 1 am, but they were closed at 12:10 lol
Norm Mazur
Wendy's on Maple road in Amherst the people couldn't be any nicer people at Wendy's on wehrle and Transit could use them for lessons on how to be nice because they are pain in the butt is closer to me but I prefer going further to the one on Maple
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Baconator, Fries, Jr Cheeseburger
Darin Di Bello
What happened to Wendy's stores are dirty employee hygiene is
Atmosphere: 1
Food: 1
Service: 1
Moose “Galactic Reviewer” Ooze
I’ve had good burgers here.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Spicy Chicken Sandwich, Wendy’S French Fries
The consistency and quality of the food is always good. Always hot and fresh. Started going here instead of the mcdonalds next door that recently went downhill with new management
Dry burgers and meager toppings have poor Dave Thomas turning in his grave - this location is an insult to his memory and a slap in the face to every other Wendy’s that carries on the tradition of “Quality is our Recipe.”
Atmosphere: 2
Food: 1
Service: 3
We had a great experience today at this location. The gentleman that took our order at lunch. It is so hard to find good kind workers but this kid was awesome.
Atmosphere: 5
Food: 3
Service: 5
Fast service grate
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Fresh-Made Salads
I did go thru the drive thru. The outside of the building was a disgrace. There was more garbage there than any place I've ever seen. I understand the time of year but it hasn't been picked up in a very long time. Will not go back. I do wonder what the inside looks like. Shameful
Straight up the worst location yet.
Atmosphere: 1
Food: 1
Service: 1
Fast friendly service with no wait.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili, Fries
This place just needs to close its doors. The lady at the window did not speak did not make eye contact gave us drinks with no ice and cold fries. Did not provide a receipt. No one ever answered the phone when I called to make a complaint. Customer service just isn’t how it use to be .
Atmosphere: 1
Food: 1
Service: 1
Found a long somewhat curly thick black hair in between one of my $7 patty. Im a thin graying brunet tried calling the store but got no answer maybe I get one now. Had to pull the hair out of my mouth. Now I want to barf. Just got off a long shift in foodservice wanted a nice juicy burger human hair free. Barf. I guess Wendys dont have a strict hair net policy. I guess they will now. Barf
Food: 1
This place messed up an order of ours, which okay granted it's a fast food place what more can you expect? My husband and I stopped by for the breakfast meals. I order a biscuit with bacon and his was sausage bagel. After he dropped me off I notice they mixed up the meat portion of our meal. My husband then told me he called the Wendy's of Maple rd, in Amherst and spoke with a female manager who advised him she would write his name down for a credit. This was on a Thursday, so today we went to collect on that credit, and was told by a rude gentleman that he don't give no credit. My husband told him he spoke to a manager, the man told him he was the manager. My husband detailed the visit as 8:20 am Thursday and the manager that day was female. Then my husband said well, there's got to be a book. The guy tells my husband that she took took the book home with her. I laughed cause I was like why would you take a book like that home? It didn't make any sense. So now my husband is calling back to complain on this gentleman customer service skills. It just seemed to me he didn't want to be hassled, and then admitted that there is a female manager, but she isn't there and he's not going to help with making their error correct. But, like I said what can you expect from a fast food place with three stars?
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Better wendys and nice
Atmosphere: 4
Food: 5
Service: 4
It said open until 1 am, but they were closed at 12:10 lol
Wendy's on Maple road in Amherst the people couldn't be any nicer people at Wendy's on wehrle and Transit could use them for lessons on how to be nice because they are pain in the butt is closer to me but I prefer going further to the one on Maple
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Baconator, Fries, Jr Cheeseburger
What happened to Wendy's stores are dirty employee hygiene is
Atmosphere: 1
Food: 1
Service: 1
I’ve had good burgers here.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Spicy Chicken Sandwich, Wendy’S French Fries