Black Pearl Bubble Tea (Bay Shore)

1701 Sunrise Hwy Store M65 at Westfield South Shore Mall, Bay Shore
(631) 312-5388

Recent Reviews

Des

The tropical paradise was really good and the staffers were very engaging

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tropical Paradise

L C

The staff yesterday was extremely unhelpful, and the girl behind the counter threw our straws at me as if I caused her a problem by making our drinks,change your way of treating people, if you don't like your job quit ,but don't treat others like that.

Atmosphere: 1

Food: 2

Service: 1

Annabelle Schmidt

Everything tastes good good service cheap

Atmosphere: 5

Food: 5

Service: 5

Tansi Stan

On my short trip to the mall I enjoyed surprising a nice cup of bubble tea at this place. Amazing fresh. Better than any other places I ever tried so

Atmosphere: 5

Food: 5

Service: 5

Vin D

Amazing service! I wasn’t sure what I wanted and they gave me suggestions and samples and got something really tasty highly recommend!!!

Atmosphere: 5

Food: 5

Service: 5

Dustin Payne

I ordered the “Pearl Milk Tea”, and loved the strong black tea flavor and the sweet chewy boba! Tasted very fresh.

Atmosphere: 5

Food: 5

Service: 5

Tai Ho Shin

Best bubble tea there after trying at many different places! I ordered mango rush and their yogurt is amazing, not the usual yogurt I had before in my life!

Atmosphere: 5

Food: 5

Service: 5

gregg fox

overall great experience!

Atmosphere: 5

Food: 5

Service: 5

David Michael

Me and my friend ordered one fruit tea and one milk tea. My friends said his milk tea was creamy with a nice black tea flavor. My mango tea had real fruits in it surprisingly, with the fragrance of the tea which I am not sure what kind but I like it. We are definitely coming

Atmosphere: 5

Food: 5

Service: 5

Dan Robesto

Just passing by but impressed with the quality. Boba is soft yet chewy, strong and freshly tasted tea! Best boba I ever had.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Milk Tea Softserve, Mango, Strawberry, Bubble Tea Plushie

Aaron Gee

It’s goodKid-friendliness: It’s good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Cookie, Oreo Cookie Crumbs

trevor dollinger

Great drinks, selection, and staff :) Definitely coming back!

Atmosphere: 5

Food: 5

Service: 5

Darcy Williams

My recent experience at this boba place was utterly disappointing, marred by serious hygiene issues that cannot be ignored. The presence of roaches was not only disturbing but also unacceptable for any establishment serving food and beverages. The overall cleanliness of the place left much to be desired, creating an uncomfortable and unsanitary environment that significantly impacted my enjoyment.Adding to the unpleasant atmosphere were the unfriendly staff members who seemed disinterested and lacked basic customer service skills. Their attitude created an unwelcoming vibe, making it clear that customer satisfaction was not a priority. Additionally, when attempting to address concerns about the hygiene and overall experience, the response from the staff was dismissive and unhelpful, further highlighting a severe lack of commitment to customer service.I strongly advise others to reconsider patronizing this establishment until significant improvements are made.

Atmosphere: 1

Food: 1

Service: 1

Rishi Shah

I visited this boba place because I was driving through town to visit a friend. I stopped in and the place had a weird smell to it. I asked for boba and apparently they only had enough to fill up one drink for me. The boba I ended up getting tasted horrible, and the drinks were super sweet. They didn't even give me the option to customize my drink to make it any better. I'm never going back again.

Atmosphere: 2

Food: 1

Service: 1

Sara Principe

I love the taro one, it's my favorite.

Atmosphere: 5

Food: 5

Service: 5

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