Terrible customer service! Rude and entitled. I just called to place an order for delivery. After she told me the total, I asked about the breakdown because I was considering picking up instead and the lady hung up on me, no questions was asked. It was my first experience and not try that place again if I was starving and it was the only Chinese restaurant open. It is as if she felt it was below her to give more information to the customer about the prices and potential more affordable options. The message she was sending out to me was, “if you have to ask about price, then don’t bother calling our establishment and don’t waste our time because you’re clearly too poor and worthless for us to give you consideration and time of day”. Of course she did not utter these words but her actions said more and it was utterly disrespectful. The idea that a person working for an establishment can treat a potential customer this way makes you wonder if they deserve to be in business in the first place. I really hope that was not the owner and hope the owner is aware of the way this person is treating customers because I’m sure I am not the first and won’t be the last.
Service: 1
T Cool
I ordered 5 different things she read it back to me and they still got my order wrong..AND IT TOOK OVER AN HOUR FOR THE DELIVERY..DON'T TIP THEY CHARGE YOU DELIVERY FEE!
Atmosphere: 1
Food: 1
Service: 1
Horace Vincent
Always love the pork and broccoli. I highly recommend getting the white sauce instead of the brown
Atmosphere: 5
Food: 5
Service: 5
chris velez
Today we ordered the ribs, they we're amazing cooked to perfection. Fried rice delicious broccoli and shrimp the best Chinese food in a long time. ?
Atmosphere: 5
Food: 5
Service: 5
Henry Jackson
Waited an hour and a half for cold food, wasn't worth it.
Food: 2
Service: 1
Richard Dowling
I believe a Chinese cuisine restaurant can be told by the Egg foo young and it is excellent, the sauce is excellent. Friend dumpings were excellent as well. Fried rice was great and has bean sprouts as any great fried rice should.
Atmosphere: 5
Food: 5
Service: 5
Samantha-Marie Inesti
This has been our local Chinese food pick up either weekly or every other week and they never disappoint! Their sushi and Chinese is the best in the area AND the customer service is top notch. We love their chicken lo mein, mei fun, wonton soup, sweet and sour chicken, and any sushi roll we've ordered or asked to special make has always been delicious. 10/10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Wonton Soup, Sweet
Aisha Hamilton
Great food. The best in BayshoreParking: It’s in a shopping center
This is my second review for Golden Star. I need the owners/cooks to take this review seriously since many things have changed in the place. It was my go-to place for Chinese food. No matter what I ordered, it was something fantastic! Their food always had flavor, large portion sizes, and I was always satisfied with their dishes...until recently. Either their cooks have changed, or they do not listen to how spicy I want my food. I ordered three different dishes, and no matter what I order, it's too spicy! This has never happened here!!! The spice was always right on target, but I believe the new cooks are adding too much hot pepper in all of their dishes! I'm sad about this because it was my favorite Chinese food!!! I'm hoping that the cooks will read the review, and go back to their traditional way of cooking food for top notch taste testers like me. You will lose business if you don't listen up! For now, I'm searching for other places to eat until the original cooks come back!!!
Edgar Michael
My new Chinese spot. Great wings and chow mein!
Linette K.
Love this place! Consistently good! Would recommend the Beef and Broccoli in Garlic sauce!
Paulina Mehit
Never had an issue ! They have good food ! Deff would get here again !
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Beef Lo Mein, Sesame Chicken
Bilingual Margarita
The best fried chicken ever!! I will travelfrom my house to here to get it!!!
Terrible customer service! Rude and entitled. I just called to place an order for delivery. After she told me the total, I asked about the breakdown because I was considering picking up instead and the lady hung up on me, no questions was asked. It was my first experience and not try that place again if I was starving and it was the only Chinese restaurant open. It is as if she felt it was below her to give more information to the customer about the prices and potential more affordable options. The message she was sending out to me was, “if you have to ask about price, then don’t bother calling our establishment and don’t waste our time because you’re clearly too poor and worthless for us to give you consideration and time of day”. Of course she did not utter these words but her actions said more and it was utterly disrespectful. The idea that a person working for an establishment can treat a potential customer this way makes you wonder if they deserve to be in business in the first place. I really hope that was not the owner and hope the owner is aware of the way this person is treating customers because I’m sure I am not the first and won’t be the last.
Service: 1
I ordered 5 different things she read it back to me and they still got my order wrong..AND IT TOOK OVER AN HOUR FOR THE DELIVERY..DON'T TIP THEY CHARGE YOU DELIVERY FEE!
Atmosphere: 1
Food: 1
Service: 1
Always love the pork and broccoli. I highly recommend getting the white sauce instead of the brown
Atmosphere: 5
Food: 5
Service: 5
Today we ordered the ribs, they we're amazing cooked to perfection. Fried rice delicious broccoli and shrimp the best Chinese food in a long time. ?
Atmosphere: 5
Food: 5
Service: 5
Waited an hour and a half for cold food, wasn't worth it.
Food: 2
Service: 1
I believe a Chinese cuisine restaurant can be told by the Egg foo young and it is excellent, the sauce is excellent. Friend dumpings were excellent as well. Fried rice was great and has bean sprouts as any great fried rice should.
Atmosphere: 5
Food: 5
Service: 5
This has been our local Chinese food pick up either weekly or every other week and they never disappoint! Their sushi and Chinese is the best in the area AND the customer service is top notch. We love their chicken lo mein, mei fun, wonton soup, sweet and sour chicken, and any sushi roll we've ordered or asked to special make has always been delicious. 10/10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Wonton Soup, Sweet
Great food. The best in BayshoreParking: It’s in a shopping center
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Spare Ribs and Pork Fried Rice, Wonton Soup, Shrimp Fried Rice, Sesame Chicken, Chicken Wings
Great food friendly service
Great food friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Restaurantji Recommends
This is my second review for Golden Star. I need the owners/cooks to take this review seriously since many things have changed in the place. It was my go-to place for Chinese food. No matter what I ordered, it was something fantastic! Their food always had flavor, large portion sizes, and I was always satisfied with their dishes...until recently. Either their cooks have changed, or they do not listen to how spicy I want my food. I ordered three different dishes, and no matter what I order, it's too spicy! This has never happened here!!! The spice was always right on target, but I believe the new cooks are adding too much hot pepper in all of their dishes! I'm sad about this because it was my favorite Chinese food!!! I'm hoping that the cooks will read the review, and go back to their traditional way of cooking food for top notch taste testers like me. You will lose business if you don't listen up! For now, I'm searching for other places to eat until the original cooks come back!!!
My new Chinese spot. Great wings and chow mein!
Love this place! Consistently good! Would recommend the Beef and Broccoli in Garlic sauce!
Never had an issue ! They have good food ! Deff would get here again !
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Beef Lo Mein, Sesame Chicken
The best fried chicken ever!! I will travelfrom my house to here to get it!!!