This ice cream shop is my happy place! Their flavors are out of this world, and the staff is always friendly and welcoming.
Kataara
Don’t do any delivery services with them. They whatever you order, the employees give you what they feel like that night instead of what you ordered. I swear I’m not a Karen just getting mad at anything, but I’ve ordered on 4 separate occasions and they’ve yet to get my order right not even once. Don’t do it, especially with these prices going up, save your money and find a different chain.
SaYYaD 7
Worst unprofessional, bad manners staffs.always takes 30, 40 minutes to prepare something, the old lady is like very very slow to do anything... And this store always lie about their washroom is locked or someone locked they key . Same excuse everyday . Very unprofessional
David Pescador
Worst service everThey Have staff with air pods , no communication what so ever. . Stuck up girls working behind the register . Hate it here .
Valarece Johnson
Worst experience I have ever had. I visited Baskin Robbins tonight as I wanted some ice cream. I went into the store and there was a line on the Dunkin side. I was ordering ice cream so I asked the store clerk behind the Baskin Robbins ice cream counter which line I had to stand behind. The ice cream store clerk ignored me 3 times when I asked her what line did I should stand by. She said to me “why are you screaming?” and I was shocked by her response to me. SHE CONTINUED TO SAY” go stand on the line like everybody else.” I can go to any Baskin Robbins. I am visiting my family while I am here in NY. I am appalled at this woman’s behavior. I will never go to this Baskin Robbins ever again. I was ignored and treated like trash. When I got the ice cream home, the ice cream tasted like it was melted and frozen again. Disgusting!!! I ordered chocolate cookie dough. It was utterly gross. I cannot believe I spent money at this store. Won’t be back and will tell my family never to go to this store again.
Adeel Rajput
The best thing about this location is that they offer 2 for 1 sundaes. I visited this place after a long time but was disappointed at that all chairs were removed. Can't understand this logic when there are no Covid related alerts on Long Island.
Derek Christopher Nordbye
The employee that was working tonight, Tuesday, 1 March 2022, likes to, in not so many words, CALL CUSTOMERS LIARS!!! Yeah. When I asked him where a straw was to my drink, he said one was provided. I told him, two (2) times, one wasn't provided, he, pretty much, made me out to be a liar. Instead of apologizing for an oversight, he gave me the usual self-entitled response that me, the customer, was wrong. No. That's not how it works!!!!! DO NOT ORDER FROM THAT STORE!!!!!
Mohammed Rahman
Best DD/RB so far. Employers are gentle, polite and respectful so as their services, TY.
Mohammed S Rahman
Best DD/RB so far. Employers are gentle, polite and respectful so as their services, TY.
This ice cream shop is my happy place! Their flavors are out of this world, and the staff is always friendly and welcoming.
Don’t do any delivery services with them. They whatever you order, the employees give you what they feel like that night instead of what you ordered. I swear I’m not a Karen just getting mad at anything, but I’ve ordered on 4 separate occasions and they’ve yet to get my order right not even once. Don’t do it, especially with these prices going up, save your money and find a different chain.
Worst unprofessional, bad manners staffs.always takes 30, 40 minutes to prepare something, the old lady is like very very slow to do anything... And this store always lie about their washroom is locked or someone locked they key . Same excuse everyday . Very unprofessional
Worst service everThey Have staff with air pods , no communication what so ever. . Stuck up girls working behind the register . Hate it here .
Worst experience I have ever had. I visited Baskin Robbins tonight as I wanted some ice cream. I went into the store and there was a line on the Dunkin side. I was ordering ice cream so I asked the store clerk behind the Baskin Robbins ice cream counter which line I had to stand behind. The ice cream store clerk ignored me 3 times when I asked her what line did I should stand by. She said to me “why are you screaming?” and I was shocked by her response to me. SHE CONTINUED TO SAY” go stand on the line like everybody else.” I can go to any Baskin Robbins. I am visiting my family while I am here in NY. I am appalled at this woman’s behavior. I will never go to this Baskin Robbins ever again. I was ignored and treated like trash. When I got the ice cream home, the ice cream tasted like it was melted and frozen again. Disgusting!!! I ordered chocolate cookie dough. It was utterly gross. I cannot believe I spent money at this store. Won’t be back and will tell my family never to go to this store again.
The best thing about this location is that they offer 2 for 1 sundaes. I visited this place after a long time but was disappointed at that all chairs were removed. Can't understand this logic when there are no Covid related alerts on Long Island.
The employee that was working tonight, Tuesday, 1 March 2022, likes to, in not so many words, CALL CUSTOMERS LIARS!!! Yeah. When I asked him where a straw was to my drink, he said one was provided. I told him, two (2) times, one wasn't provided, he, pretty much, made me out to be a liar. Instead of apologizing for an oversight, he gave me the usual self-entitled response that me, the customer, was wrong. No. That's not how it works!!!!! DO NOT ORDER FROM THAT STORE!!!!!
Best DD/RB so far. Employers are gentle, polite and respectful so as their services, TY.
Best DD/RB so far. Employers are gentle, polite and respectful so as their services, TY.
Worst unprofessional, bad manners staffs.
Restaurantji Recommends
Best DD/RB so far. Employers are gentle, polite and respectful so as their services, TY.
Fast and good
No the service it bad 15 minutes wating for 12 donuts
I place a birthday cake order last week and now for the past week no one answer the phone . How can you run a business and dont answer phone
Ice cream is always good here