Drove all the way here and was told they are closing at 5. No mention on here only that they are open until 11. Bad business. Will not return.
Atmosphere: 1
Food: 1
Service: 1
Michael Brown
One of our meals the ParmeChicken Mileanase came out & the chicken was burned. I politely notified Mary Anne the floor manager of the issue. She immediately came to our table, checked the chicken & agreed it was not to her satisfaction either. She also apologized for this situation. She asked if we wanted a fresh meal which we agreed to. She went back to the kitchen & ordered a fresh plate. Our server Nicole was indisposed in the little servers room. After she was free, she came to our table & apologized. The fresh plate came out & it was cooked like what we expected the first.I would like to Thank Mary-Anne & Nicole for doing everything within their power to fix this situation to our satisfaction.
Atmosphere: 4
Food: 3
Service: 5
Ashok Kaul
Right when you walk in you greeted with a very friendly cozy atmosphere. Options for sitting at the bar, having larger group parties or just with family or friends. All three of those vibes in one.Chef Nick created some great tasting food and menu options. The menu offered a diverse option for food from seafood to meat. For appetizers my go too was the clams, they were fresh and hit exactly the spot! It took the perfect amount of time for our food to reach the table and the hosts and waiters/waitresses were polite, enthusiastic and very friendly recommending different dishes.I really enjoyed how they offer karaoke night along with other community activities, not only serving food, but bringing the area together. As someone coming to Long Island for the first time I had a fabulous experience and cannot wait to go back soon!6 Stars if I could!
Atmosphere: 5
Food: 5
Service: 5
Dinene Filiberto
Had dinner with a co-worker & a client there last night. At a high top table in the bar. Ray, our bartender/server, was attentive without being the slightest bit obtrusive. My cocktail, the Smoke Show, was definitely delicious as well as a show stopper! We ordered two (2) Wagyu steak burgers & the "stuffed" flank steak...all tasty. Finished the meal with the brownie skillet & a couple of dessert drinks. Will be our new meeting place! Even though we didn't order this...the mac & cheese is served in a wheelbarrow! Loved that as we work in construction.
Atmosphere: 5
Food: 5
Service: 5
Dennis Quick
Updated classic fare with a twist. Specialty drinks w a twist. The smoked old fashioned is spectacular.
Was looking forward to trying this place for a while since they opened up and boy what a mistake sat down wanting dinner and drinks wound up having one drink paying the tab and tip and walking out the door and got dinner and drinks somewhere else ….
Atmosphere: 1
Service: 1
Desiree Hudson
Great atmosphere. Great food and service. Highly recommend. Ray and David were fantastic!
Atmosphere: 5
Food: 5
Service: 5
Ricky Li
Amazing food! Creativity & taste level is unpredictable, especially the double cut bone-in pork chop & crispy calamari frito Misti. My son loves the lava cake ice cream.
Atmosphere: 5
Food: 5
Service: 5
Anne S.
JTI's is thee BEST! I highly recommend this place! Nick and team helped us host a luncheon after my grandmothers funeral. They were incredibly easy to work with, extremely helpful, and always responsive. Their customer service is second to none and the food is consistently outstanding, exceeding my expectations every time.
Our family went for a family lunch, and we were not disappointed at this restaurant.The food was terrific & our waiter, David, was beyond fantastic!We shared multiple appetizers and then ordered delicious burgers, mac, and cheese with short ribs.We will definitely be returning!!!Kudos to the staff!
Atmosphere: 5
Food: 5
Service: 5
danny cesternino
The team at the JTI did an incredible job hosting our party in their upstairs catering room. Nick took amazing care of us, putting together a special menu that my entire family raved about how good it was. Plus, the bartender made such good cocktails all day.When we showed up for the party, the room was already perfectly setup and looked beautiful and very clean. I cannot say enough nice things about the service and execution of hosting our party. The waitstaff was so friendly and made sure everyone was comfortable.Overall, I highly recommend having your next event at the JTI American Kitchen and Bar!
Atmosphere: 5
Food: 5
Service: 5
Joe B
Last night, a rainy Saturday, two buddies and I went to JTI's for the first time in about 15 years to do some catching up. Without getting into too much detail, everything was disappointing. The service was on the slow side, the soup was cold, the antipasto was bland (served with cold, stale "toasted" bread), the burgers/steak were all overcooked (ordered rare, received well-done), one entree was wrong, the "sides" of coleslaw were about half a shot glass. Again, just disappointing. I'd like to say two stars, but I'm giving it three in the hopes it was an "off" night for them.
Atmosphere: 3
Food: 2
Service: 3
Krista Petraco Bourne
Looking for an incredibly unique menu of flavorful comfort food with Michelin Star preparation and presentation?? JTI’s American Bar & Grill is the place, with Karoake on Wednesdays, live band on Thursdays, and DJ dancing on Saturday, pick your favorite entertainment while you wine and dine in a one of a kind establishment!!! You have to try it!!!!
Atmosphere: 5
Food: 5
Service: 5
Terry Gebbia
If you haven’t been to JTI’s American Kitchen & Bar in Brightwaters, you need to go. I’ve been there for dinner and it was great. This past Saturday, 3/2/24, I hosted my daughter’s baby shower there. I wanted something different than your usual shower food (chicken, steak or pasta choices, etc). The menu Chef Nick put together was amazing and the service was over the top! Thank you Chef Nick, Nicole, Stephanie and David!We had a cocktail hour with a cold display and several passed hot items including a French onion soup shot which was my favorite. My guests were shocked when we moved from the cocktail area to the dining room and then they were served a tasting menu of 3 courses of 3 different items. All delicious!The venue itself is so comfortable and charming. I also want to point out how clean the restaurant and bathrooms were.Truly if you haven’t been to JTI’s, you’re missing out!
Drove all the way here and was told they are closing at 5. No mention on here only that they are open until 11. Bad business. Will not return.
Atmosphere: 1
Food: 1
Service: 1
One of our meals the ParmeChicken Mileanase came out & the chicken was burned. I politely notified Mary Anne the floor manager of the issue. She immediately came to our table, checked the chicken & agreed it was not to her satisfaction either. She also apologized for this situation. She asked if we wanted a fresh meal which we agreed to. She went back to the kitchen & ordered a fresh plate. Our server Nicole was indisposed in the little servers room. After she was free, she came to our table & apologized. The fresh plate came out & it was cooked like what we expected the first.I would like to Thank Mary-Anne & Nicole for doing everything within their power to fix this situation to our satisfaction.
Atmosphere: 4
Food: 3
Service: 5
Right when you walk in you greeted with a very friendly cozy atmosphere. Options for sitting at the bar, having larger group parties or just with family or friends. All three of those vibes in one.Chef Nick created some great tasting food and menu options. The menu offered a diverse option for food from seafood to meat. For appetizers my go too was the clams, they were fresh and hit exactly the spot! It took the perfect amount of time for our food to reach the table and the hosts and waiters/waitresses were polite, enthusiastic and very friendly recommending different dishes.I really enjoyed how they offer karaoke night along with other community activities, not only serving food, but bringing the area together. As someone coming to Long Island for the first time I had a fabulous experience and cannot wait to go back soon!6 Stars if I could!
Atmosphere: 5
Food: 5
Service: 5
Had dinner with a co-worker & a client there last night. At a high top table in the bar. Ray, our bartender/server, was attentive without being the slightest bit obtrusive. My cocktail, the Smoke Show, was definitely delicious as well as a show stopper! We ordered two (2) Wagyu steak burgers & the "stuffed" flank steak...all tasty. Finished the meal with the brownie skillet & a couple of dessert drinks. Will be our new meeting place! Even though we didn't order this...the mac & cheese is served in a wheelbarrow! Loved that as we work in construction.
Atmosphere: 5
Food: 5
Service: 5
Updated classic fare with a twist. Specialty drinks w a twist. The smoked old fashioned is spectacular.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gourmet Bacon Appetizer, Fried Brussels Sprouts, Taco
Excellent food and service
Was looking forward to trying this place for a while since they opened up and boy what a mistake sat down wanting dinner and drinks wound up having one drink paying the tab and tip and walking out the door and got dinner and drinks somewhere else ….
Atmosphere: 1
Service: 1
Great atmosphere. Great food and service. Highly recommend. Ray and David were fantastic!
Atmosphere: 5
Food: 5
Service: 5
Amazing food! Creativity & taste level is unpredictable, especially the double cut bone-in pork chop & crispy calamari frito Misti. My son loves the lava cake ice cream.
Atmosphere: 5
Food: 5
Service: 5
JTI's is thee BEST! I highly recommend this place! Nick and team helped us host a luncheon after my grandmothers funeral. They were incredibly easy to work with, extremely helpful, and always responsive. Their customer service is second to none and the food is consistently outstanding, exceeding my expectations every time.
Restaurantji Recommends
Our family went for a family lunch, and we were not disappointed at this restaurant.The food was terrific & our waiter, David, was beyond fantastic!We shared multiple appetizers and then ordered delicious burgers, mac, and cheese with short ribs.We will definitely be returning!!!Kudos to the staff!
Atmosphere: 5
Food: 5
Service: 5
The team at the JTI did an incredible job hosting our party in their upstairs catering room. Nick took amazing care of us, putting together a special menu that my entire family raved about how good it was. Plus, the bartender made such good cocktails all day.When we showed up for the party, the room was already perfectly setup and looked beautiful and very clean. I cannot say enough nice things about the service and execution of hosting our party. The waitstaff was so friendly and made sure everyone was comfortable.Overall, I highly recommend having your next event at the JTI American Kitchen and Bar!
Atmosphere: 5
Food: 5
Service: 5
Last night, a rainy Saturday, two buddies and I went to JTI's for the first time in about 15 years to do some catching up. Without getting into too much detail, everything was disappointing. The service was on the slow side, the soup was cold, the antipasto was bland (served with cold, stale "toasted" bread), the burgers/steak were all overcooked (ordered rare, received well-done), one entree was wrong, the "sides" of coleslaw were about half a shot glass. Again, just disappointing. I'd like to say two stars, but I'm giving it three in the hopes it was an "off" night for them.
Atmosphere: 3
Food: 2
Service: 3
Looking for an incredibly unique menu of flavorful comfort food with Michelin Star preparation and presentation?? JTI’s American Bar & Grill is the place, with Karoake on Wednesdays, live band on Thursdays, and DJ dancing on Saturday, pick your favorite entertainment while you wine and dine in a one of a kind establishment!!! You have to try it!!!!
Atmosphere: 5
Food: 5
Service: 5
If you haven’t been to JTI’s American Kitchen & Bar in Brightwaters, you need to go. I’ve been there for dinner and it was great. This past Saturday, 3/2/24, I hosted my daughter’s baby shower there. I wanted something different than your usual shower food (chicken, steak or pasta choices, etc). The menu Chef Nick put together was amazing and the service was over the top! Thank you Chef Nick, Nicole, Stephanie and David!We had a cocktail hour with a cold display and several passed hot items including a French onion soup shot which was my favorite. My guests were shocked when we moved from the cocktail area to the dining room and then they were served a tasting menu of 3 courses of 3 different items. All delicious!The venue itself is so comfortable and charming. I also want to point out how clean the restaurant and bathrooms were.Truly if you haven’t been to JTI’s, you’re missing out!
Atmosphere: 5
Food: 5
Service: 5