The only worker there gave me the same disgusting napkin she used to wipe the dirty counter and even made eye contact while she did that. She wasn’t kind at all.
Atmosphere: 1
Food: 1
Service: 1
Jasmine Isaac
The service here is WACK. This is one of the better carvels flavor wise but the store almost always looks closed. There is very rarely staff waiting at the counter. I walked in tonight and it was dead silent. I stood there for two minutes alone and was about to leave when an employee finally came out of the back. I joked saying that it felt like I broke into the place and the employee could not care less. She just continued walking and asked how she could help me, but some attitude was in the room with us . I understand that some days might be off but this has happened so many times and half the time it’s employees dressed in their pajama pants who come out to the counter. I understand the chill environment but it gets uncomfortable and annoying after a while. Sorry.
Raven Buddy
2/9/24 @ 7:45pm. My daughter went to buy ice cream. She entered to an empty front and no sign of workers. After waiting 3 minutes, she decided to leave because she thought she was in the middle of a robbery in process. As she walked away, a young female worker asked, how can I help (with an attitude). Ice cream is always great but customer service sucks. Please, let’s make team carvel great again.
Great service. Only gripe is they never have the strawberry crunches for the shortcake shake thing. Nonetheless, always great delicious ice cream.
Atmosphere: 5
Food: 4
Service: 5
Robert Hull
Shake
Atmosphere: 4
Food: 4
Service: 4
Deana Albertelli
Halloween Ice Cream Cake!! DELICIOUS & FESTIVE
MIGUEL ANGEL AGUAYO JR
Awesome
Chris
Update your store hours. Went there well before closing and it was locked up and empty.
Tim N
They need to change their hours and go back to closing at 10 or later. Closing at 9 is too early. Most people eat ice cream as dessert so opening later in the day and closing later would make more sense. I often end up buying ice cream at Uncle Louies or CVS because they close too early
The only worker there gave me the same disgusting napkin she used to wipe the dirty counter and even made eye contact while she did that. She wasn’t kind at all.
Atmosphere: 1
Food: 1
Service: 1
The service here is WACK. This is one of the better carvels flavor wise but the store almost always looks closed. There is very rarely staff waiting at the counter. I walked in tonight and it was dead silent. I stood there for two minutes alone and was about to leave when an employee finally came out of the back. I joked saying that it felt like I broke into the place and the employee could not care less. She just continued walking and asked how she could help me, but some attitude was in the room with us . I understand that some days might be off but this has happened so many times and half the time it’s employees dressed in their pajama pants who come out to the counter. I understand the chill environment but it gets uncomfortable and annoying after a while. Sorry.
2/9/24 @ 7:45pm. My daughter went to buy ice cream. She entered to an empty front and no sign of workers. After waiting 3 minutes, she decided to leave because she thought she was in the middle of a robbery in process. As she walked away, a young female worker asked, how can I help (with an attitude). Ice cream is always great but customer service sucks. Please, let’s make team carvel great again.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Birthday Cake, Classic Soft Serve Ice Cream
The birthday ice cream cake is the best!
Great service. Only gripe is they never have the strawberry crunches for the shortcake shake thing. Nonetheless, always great delicious ice cream.
Atmosphere: 5
Food: 4
Service: 5
Shake
Atmosphere: 4
Food: 4
Service: 4
Halloween Ice Cream Cake!! DELICIOUS & FESTIVE
Awesome
Update your store hours. Went there well before closing and it was locked up and empty.
They need to change their hours and go back to closing at 10 or later. Closing at 9 is too early. Most people eat ice cream as dessert so opening later in the day and closing later would make more sense. I often end up buying ice cream at Uncle Louies or CVS because they close too early
Restaurantji Recommends
Why if it says open until 10:00pm, it’s 9:15pm and she telling me it’s close.
Carvel is carvel! It’s great ice cream and I’m never displeased
The ice cream is great here!
Great service. Great ice cream!
These people do not pay attention to notes in online orders