The short big lady in the front she messed up my order and started cursing at me and was being extremely rude to me showing no remorse and extra attitude just because I’m black, she’s so racist because I understood her language she called me a “kalo pagol” to her co-worker that was really nice to me unlike her,
Atmosphere: 1
Food: 3
Service: 1
Noris terrero
The staff are great, but the atmosphere needs more effective management. They are often, illegal dealings going on, while children are in proximity and employees do not speak up or call for police help. Alot of homeless and drug addicts camp out there, as well as dealers. Fights and arguments have broken out, while customers are enjoying they coffee and food. Management is very slow at addressing problems, before they excalate.
Atmosphere: 1
Food: 4
Service: 5
John Peeta
Who do I contact to file a complaint about the employees who let that bum open the door for people? He stands there like if he owns the place and like if people owe him something every time he opens the door for someone. I WILL contact corporate about this because all the employees have to do is tell him not to do that and he'll simply go away and if he doesn't, then call the cops. I shouldn't feel uncomfortable going there when all I want to do is get my 8 year old daughter her favorite Boston Creme donuts and then feel like if I have to give him money for doing something that I can do myself which is open the door. I will go to the other Dunkin' Donuts on Jerome because I've seen that no one stands there from what I have seen lately. Get rid of this guy and I will continue going back there so in the meantime, they lost a customer.
Atmosphere: 1
Food: 3
Service: 3
Michael Abraham
Just horrible! There is a guy that is there every single day opening the door for people from the morning all the way up to when it's time for him to go back to the shelter. The employees don't ever tell him anything or to move away from the door because it's like they are scared of him. He looks like he intimidates them and he probably won't get out of there for a very long time. I WILL report this Dunkin' Donuts to corporate very soon.
Atmosphere: 1
Food: 1
Service: 1
Adela Virginia Gonzalez
Dunkin si always good...all stores look the same but we go there for the
Atmosphere: 1
Food: 5
Service: 5
Richard Brown
Been on Fordham road...4 EverQuick breakfast and donuts????
I placed my order with the lady & I told her I wanted glazed chocolate munchkins & she gave me glazed munchkins. She wasn't fully listening to me or the customer before me.
Atmosphere: 3
Food: 5
Service: 2
Karen H.
if i could give them 0 stars. i would . horrible customer service horrible service . very rude . i simply dont understand how you are able to work here with such manners. they are more busy laughing and talking with each other , rather than paying attention to their customers order.
Thanks to make coffee for us at 6 am in the morning ? we appreciate your business
Julious B
I will never go here again don’t know why people get on a clock, he’s being paid to talk on his phone why the buyer wait. Not on my clock
J H
Never had a bad thing to say about this place except for…. Can you please re-train your employees on what less ice means?? It means literally 4 cubes of ice, not a whole ice scoop in a cup. Thanks!
Mario Kingtana
They say they won’t take your order if it has “no ice” meaning they’ll refuse to not add ice to an iced drink. Why? Just don’t fill the cup then if you’re worried about loosing product or whatever.
The people that works there are very
Atmosphere: 5
Food: 5
Service: 5
The short big lady in the front she messed up my order and started cursing at me and was being extremely rude to me showing no remorse and extra attitude just because I’m black, she’s so racist because I understood her language she called me a “kalo pagol” to her co-worker that was really nice to me unlike her,
Atmosphere: 1
Food: 3
Service: 1
The staff are great, but the atmosphere needs more effective management. They are often, illegal dealings going on, while children are in proximity and employees do not speak up or call for police help. Alot of homeless and drug addicts camp out there, as well as dealers. Fights and arguments have broken out, while customers are enjoying they coffee and food. Management is very slow at addressing problems, before they excalate.
Atmosphere: 1
Food: 4
Service: 5
Who do I contact to file a complaint about the employees who let that bum open the door for people? He stands there like if he owns the place and like if people owe him something every time he opens the door for someone. I WILL contact corporate about this because all the employees have to do is tell him not to do that and he'll simply go away and if he doesn't, then call the cops. I shouldn't feel uncomfortable going there when all I want to do is get my 8 year old daughter her favorite Boston Creme donuts and then feel like if I have to give him money for doing something that I can do myself which is open the door. I will go to the other Dunkin' Donuts on Jerome because I've seen that no one stands there from what I have seen lately. Get rid of this guy and I will continue going back there so in the meantime, they lost a customer.
Atmosphere: 1
Food: 3
Service: 3
Just horrible! There is a guy that is there every single day opening the door for people from the morning all the way up to when it's time for him to go back to the shelter. The employees don't ever tell him anything or to move away from the door because it's like they are scared of him. He looks like he intimidates them and he probably won't get out of there for a very long time. I WILL report this Dunkin' Donuts to corporate very soon.
Atmosphere: 1
Food: 1
Service: 1
Dunkin si always good...all stores look the same but we go there for the
Atmosphere: 1
Food: 5
Service: 5
Been on Fordham road...4 EverQuick breakfast and donuts????
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Donuts, Muffins, Caramel Iced Macchiato, Brownie Batter Donut
Great staff, great smoothies and ice creams.
Atmosphere: 4
Food: 5
Service: 5
I placed my order with the lady & I told her I wanted glazed chocolate munchkins & she gave me glazed munchkins. She wasn't fully listening to me or the customer before me.
Atmosphere: 3
Food: 5
Service: 2
if i could give them 0 stars. i would . horrible customer service horrible service . very rude . i simply dont understand how you are able to work here with such manners. they are more busy laughing and talking with each other , rather than paying attention to their customers order.
Restaurantji Recommends
Best coffee and bagels ever.
Thanks to make coffee for us at 6 am in the morning ? we appreciate your business
I will never go here again don’t know why people get on a clock, he’s being paid to talk on his phone why the buyer wait. Not on my clock
Never had a bad thing to say about this place except for…. Can you please re-train your employees on what less ice means?? It means literally 4 cubes of ice, not a whole ice scoop in a cup. Thanks!
They say they won’t take your order if it has “no ice” meaning they’ll refuse to not add ice to an iced drink. Why? Just don’t fill the cup then if you’re worried about loosing product or whatever.