El Valle Restaurant

3535 Jerome Ave, Bronx
(347) 947-9344

Recent Reviews

Tais Alvarez

Food is delicious. I 100 recommend the Red Snapper. They prepare a delicious salad/pico de gallo type. Delighted, good job.

Atmosphere: 5

Food: 5

Service: 5

Michael Jaquez

Very good food, excellent girls ?☺️

Atmosphere: 5

Food: 5

Service: 5

Christin Barrett

The new lady didn’t know the special for black people. The sign says free drink with lunch special. I asked for rice and beans. The new lady put sweet plantains. I didn’t ask for that. The older worker lady looked at me with an attitude and said no drink with sweet plantains. Whatever. Then charged me two different prices because I lock my card. The mean lady did a higher price. I have proof. Very racist Spanish people and the white man hates us all

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: Mini Combo

Jazmin Valentin

DO NOT COME HERE IF YOU WANT GOOD SERVICE.I want to say that they just offer terrible service but i think that’s being nice, they (the ladies at the front) seem to be flat out racist towards anyone that is not Dominican. I have been ignored the 3x that i’ve gone there. I only returned this last time because i honestly forgot i hate going there as i haven’t visited in over a year and was just hungry trying to get food. I had been standing there for 20 minutes trying to get someone’s attention and they all looked at me and kept walking away so i finally managed to speak to someone who walked close to me and they literally responded with “oh i wish i could help you but honestly i have other things to do and if i decided to help everyone i would go crazy” ??? sorry if i’m confused but when going into a food establishment it is expected to have some communication with the staff to get an order, i then asked who is supposed to help me i've been waiting here and she literally sighed and started another task. I ordered food to be picked up and had to wait 40 minutes to receive said food from a man in a delivery uniform, his job wasn’t to help me but because no one else wanted to help me he stepped in. I was already asking for a refund when he popped up and said oh this is your food. He did not need to help me and spoke to me kindly when everyone else who were supposed to help me went out of there way to ignore me. One thing is to be busy and another is to be rude and ignore customers, mind you they had asked how long it was going to take us to get there and that because others had not gone to pick up their food we had to pay over the phone, which was not a problem but if you ask how long for us to get there and we tell you we are about 10 minutes away at least tell me there’s a longer wait or something. I don’t think this was the case though as many people (dominicans) were entering and leaving with the same food i had ordered. I did get rude at the end when asking for my refund and i think justifiably so but then the man came up to me with the food so i just grabbed my food and left. DO NOT COME HERE IF YOU WANT GOOD SERVICE.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Combo

Under His Love

Food was good. Service good for the most part. Music a little too loud. Only thing I'll say is double check your checks. I ordered and knew the price but it was more than shown. 2 when I went to pay there was one price. Then when I went to pay by card another price? And then I was go8ng to leave a tip but I saw they added their own in there on the original check and I believe on the one they ran my credit card. Other than that it's a nice place.

Atmosphere: 5

Food: 5

Service: 4

norakat

Pretty decent food but only after opening or early afternoon. After that food is stale. Had Pernil w Arroz con Gandules and red beans. Rice and Gandules made well. Pernil and red beans decent enough.

Food: 4

heoldi fermin

Bad customer service

Alejandra Solarte

The food tastes very good. However, the person who served us was overcharging us. So be sure to ask how much each meal costs before ordering it.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Pechuga Salteada

Alexander Garcia

I was hungry. And reviewing all the comments, I better went to eat somewhere else. I have never seen so many bad comments in a restaurant in my life ?.

Frances Castro

Wheelchair accessibility: They have a second door with a ramp going into the dinning room with access to the take out section.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pollo Chicken

2t3 L

The food is really good other things can be better.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Beef Soup

tyeast jones

Went there visiting from Atlanta Customer service was great!! Charged my card $40 extra had to dispute it with my

Atmosphere: 4

Food: 4

Service: 4

ray Ortiz

Good food. Take out or eat in.

Atmosphere: 5

Food: 5

Service: 5

Ana Isabel

I have visited a couple of times because I haven't found that many options of spanish food in the area ?Other than that, there isn't really a reason for me to go backI don't find their dishes as tasty as many other El Valle locations - I have ordered their pernil a couple of times, and it is always lacking salt.We have tried their roasted chicken, chicharron, moro, yuquita and guineitos, beans, maduritos and tuna salad... portions are really good but we didn't really find anything special about these dishes either ??‍♀️Regarding the service, the first time I visited them the service was so slow that I almost felt like leaving - the line to order was really disorganized, then they had to bring the food to your table after having ordered and they took FOREVER - to get the bill was another story ?Last time I visited this week the service was way better - we ordered two pernil lunch plates with rice and beans + one side of maduritos to share + one side of tuna salad + 1 bottle of water and it made USD$42 including a tip.Regarding the atmosphere - nothing special about it but always really hot despite having AC My favorite thing in the whole place was the pinha colada (really really good ??)In conclusion, not my favorite El Valle location ??‍♀️

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Pulled Pork

Evelyn Diaz

The music was to loud..you cannot hear or have conversation because you can't hear each other.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Mofongo, Shrimp Alfredo, Jumbo Shrimp

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