Just barely ok food. Plantains always greasy and meat tough. The main problem is when buying the pork chops. It has an odd dried out taste, a bit like cardboard. I was told by a frequent buyer, that the taste changed after covid year. He says it tastes like they switched meat to shoulder or hip meat from dog.Pork chops NOT taste like a real pork chop. Otherwise everything else passable.
Jay A.
The food has gotten better over the. Years. Nice people. Fast delivery. Clean place.
Chidozie Olewuenyi
Food here is perfectly fine and the guys working here are good people. Been eating at this place for almost 5 years now. There prices are “high” but tbh EVERYTHING in America is getting expensive… in comparison to everything else their prices are on the cheaper side imo.
Stefan Smith
I frequent Jade Palace, very good food, very consistent, always happy to come back
Atmosphere: 5
Food: 5
Service: 5
340toca
Customer service is extremely poor. We repeated our order on the phone several times, only for them to deliver the wrong food. When asked to deliver the right order, they stated that it would be a $4 extra charge. $2 for the delivery fee and $2 dollars for tip. I decided to go and pick up the order that I originally asked for, only for them to tell me that it will be an extra $2 charge. When asked why, they stated that it was the difference in price. I informed the lady that it was the restaurants mistake and that I should not have to pay, plus I came out my house to pick up the correct order. So her response was to take out a chicken wing from my order to cover the $2 charge. Never again will I order food from here because their customer service was horrible. Also, in order for me to get my food, I had to return back the incorrect order that they gave me. Who knows what they did with that food. Be aware!
Mildred Semidei
Their food is not like it used to be. Their beef Lowmain is terrible soggy and pork fried rice is not tasty any more. They should get there act together. And get other people to work there people that know how to cook, oh another thing fried chicken and fried plantains were full of grease. Had to throw it all away. I haven't gone back ever since ..
Atmosphere: 2
Food: 2
Service: 1
The Real _Queen_Bee
That lady at the cashier was disrespectful I almost jumped over the register and choked her myself. Food has gotten absolutely terrible.
Clevaughniel Bassue
That lady at the cashier was disrespectful I almost jumped over the register and choked her myself. Food has gotten absolutely terrible.
Patrick Thompson
Since when does $30 meal not come with a drink? Food is edible but this place will never be my first choice.
Jrstarr
I guess some people have problems with some restaurants but it happens and then they end up leaving a bad review because of one bad order. Because we're all perfect. I've been living in the area for about 4 years never had a problem with this restaurant the food is great the service and delivery is fast.. and I love the fact I call them and I don't have to give them my address because they already know ????
Pretty good Chinese food in the area, although inflation on everything is crazy still a go to by default. Decent size chicken wings as opposed to other places with them small ones. No complaints yet.
Monica Brown
The usual you expect from Chinese in terms of service. The food is edible lol
Q Z
The food is very fresh and the attitude is very good
Harley L
I always order here because i live in the area but honestly they are fast paced and the food is very good. You won’t be disappointed
Deborah Dickerson
I never experienced a rude attitude with these people until today. The cashier in front was arguing with 2 ladies when I entered then turned her rage on me when I asked her the price that she said was different over the phone. She was rolling her eyes and snatching money. She has such bags under her eyes maybe she don't get any sleep which accounts for her bad attitude. I do not like eating from people who act like that because who knows how they treat food when no one is looking. Too bad this is the only place close to my job that I can pass and grab a bite but that may be coming to and end. I'll settle for a sandwich from the convenience store next door until shes gone or they get proper costomer training smh.?
Just barely ok food. Plantains always greasy and meat tough. The main problem is when buying the pork chops. It has an odd dried out taste, a bit like cardboard. I was told by a frequent buyer, that the taste changed after covid year. He says it tastes like they switched meat to shoulder or hip meat from dog.Pork chops NOT taste like a real pork chop. Otherwise everything else passable.
The food has gotten better over the. Years. Nice people. Fast delivery. Clean place.
Food here is perfectly fine and the guys working here are good people. Been eating at this place for almost 5 years now. There prices are “high” but tbh EVERYTHING in America is getting expensive… in comparison to everything else their prices are on the cheaper side imo.
I frequent Jade Palace, very good food, very consistent, always happy to come back
Atmosphere: 5
Food: 5
Service: 5
Customer service is extremely poor. We repeated our order on the phone several times, only for them to deliver the wrong food. When asked to deliver the right order, they stated that it would be a $4 extra charge. $2 for the delivery fee and $2 dollars for tip. I decided to go and pick up the order that I originally asked for, only for them to tell me that it will be an extra $2 charge. When asked why, they stated that it was the difference in price. I informed the lady that it was the restaurants mistake and that I should not have to pay, plus I came out my house to pick up the correct order. So her response was to take out a chicken wing from my order to cover the $2 charge. Never again will I order food from here because their customer service was horrible. Also, in order for me to get my food, I had to return back the incorrect order that they gave me. Who knows what they did with that food. Be aware!
Their food is not like it used to be. Their beef Lowmain is terrible soggy and pork fried rice is not tasty any more. They should get there act together. And get other people to work there people that know how to cook, oh another thing fried chicken and fried plantains were full of grease. Had to throw it all away. I haven't gone back ever since ..
Atmosphere: 2
Food: 2
Service: 1
That lady at the cashier was disrespectful I almost jumped over the register and choked her myself. Food has gotten absolutely terrible.
That lady at the cashier was disrespectful I almost jumped over the register and choked her myself. Food has gotten absolutely terrible.
Since when does $30 meal not come with a drink? Food is edible but this place will never be my first choice.
I guess some people have problems with some restaurants but it happens and then they end up leaving a bad review because of one bad order. Because we're all perfect. I've been living in the area for about 4 years never had a problem with this restaurant the food is great the service and delivery is fast.. and I love the fact I call them and I don't have to give them my address because they already know ????
Restaurantji Recommends
Pretty good Chinese food in the area, although inflation on everything is crazy still a go to by default. Decent size chicken wings as opposed to other places with them small ones. No complaints yet.
The usual you expect from Chinese in terms of service. The food is edible lol
The food is very fresh and the attitude is very good
I always order here because i live in the area but honestly they are fast paced and the food is very good. You won’t be disappointed
I never experienced a rude attitude with these people until today. The cashier in front was arguing with 2 ladies when I entered then turned her rage on me when I asked her the price that she said was different over the phone. She was rolling her eyes and snatching money. She has such bags under her eyes maybe she don't get any sleep which accounts for her bad attitude. I do not like eating from people who act like that because who knows how they treat food when no one is looking. Too bad this is the only place close to my job that I can pass and grab a bite but that may be coming to and end. I'll settle for a sandwich from the convenience store next door until shes gone or they get proper costomer training smh.?