La Nueva Giralda Bakery

1045 Westchester Ave, Bronx
(718) 991-2810

Recent Reviews

Natalie Antonetty

I didn’t put 1 star only because I actually do like their food / bakery items and when I go in person customer service is good. HOW EVER, I ordered from them through Grubhub and received someone else order. Okay, mistakes happen … BUT when they send their orders out, they staple a receipt with your name, full address and phone number, so now some stranger has all of my personal info !. I get it, the delivery people have my info as well in order to deliver to me BUT they are employees of what ever delivery app I choose to order from and can be held accountable for anything ?. That said, They NEED TO SERIOUSLY be more aware when giving out orders for delivery or simply put the names of the orders on the bags instead of those receipts because the delivery ppl (Grubhub , Uber eats etc..) already have the info the need to deliver.

Jasalyn Ortiz

Ordered this cake for my mom’s 60th birthday. The decor was beautiful and the cake was delicious. Everyone loved it. Price was reasonable for the size.

Atmosphere: 2

Food: 5

Service: 5

Khadija Traoré

I went there this morning to buy a tres leche cake for my sister’s birthday. We were never greeted. Everyone we tried to talk to ignored us. They served people who came in after we did. I even tried asking in Spanish although they served an English speaking person with no problem. I am unsure what the issue was and I don’t want to make assumptions. Bad experience. Poor customer service.

Service: 1

Melanie Negron

Best baked bread with butter. Their coffee is amazing and oatmeal. They have pastries and sandwiches.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Flan, Roll, Bagel, French Toast, Large Cookies, Americano Cheese Sandwich

Isaiah Edwards

Food is okay but the laddies that work here are highly unprofessional with packaging of food coffee is always spilling, too much attitude from the workers which also throws off your vibe of even wanting to eat from here?

Shanelys Garcia

HORRIBLE SERVICE!! Always waiting a long time for items that are already made!! And it’s very upsetting when you order something very simple and someone orders something very complex after you do and they get their order first and you continue to wait 10mins or longer it’s unbelievable.

Clara L. Garcia

The homemade bread is amazing and fresh. And so is their oatmeal ❤️

Penelope Molina

Breakfast from here is very good the quality is consistent. On the other hand the bakery items are very hit or miss the cookies are soft and crumbly and really yummy while the slices of cake are very dry, overly sweet and leave a oily cast in your mouth.

Walli Briggs

I literally waited 30 mins for food I never got because I was sick of waiting never ever again I watched a lady wait 20 mins to get coffee

Juan Alicea

I use to love the breakfast with the home fries,they didn’t have skin and they had onions and peppers. It was great but today I went ofter a long time, they are not the same they were not that great. They should go back and return to the way it was.

Samantha Laporte

The people at the bakery are sweet and everytime we order from GrubHub it always comes out good and they get exactly what my family orders.

Aj L.

If you come here, be ready to spend 1hour to wait for you to even be greeted. I rarely give business low starts because I understand the pressure They usually under. I been coming here for years, since I was in high school To order birthday cakes. I love their dulce de leche cakes and they are so adorable. They also cook food and I see them get very busy during breakfast time. The bakery have this very narrow walk way that customers can walk in and order. But the problem is that that's also where they wait. You can easily get forgotten to the point that they don't even greet you. You have to bumrush yourself to the front window just to get notice. I came here and order a strawberry shortcake for Mother's Day a week in advance, ready to be picked up by 12pm on a Sunday, when I got there I still had to wait a hour just to be seen. There's always 2 ladies working the front, cooking and taking orders. I understand it gets busy And it's only 2 people but if you see customers getting frustrated at what point do you come up with a solution for a better outcome ? Maybe have a designated person, who is in charge of taking orders only. IDK... something I give them one start because the food and cakes are very good it's just the service that they obviously refuse to fix

Samir B.

Great bakery with a lot of variety, good breakfast sandwiches, coffee, oatmeal, cookies, cakes, donuts etc. This place gets really packed in the morning around breakfast times, I've waited between 15-25 mins for my orders.

Sam OG

Used to be favorite breakfast spot but today was the worst food I ate! Half of my items missing. The eggs oily and crusty. The hot chocolate that I never ordered tasted disgusting. Never ordering here again

Master of Science B A

Discrimination has been an ongoing issue in this place for years. The African / Afro - American people are always overlooked / invisible / skipped when it is time to order.

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