New Oriental House

565 E 184th St, Bronx
(718) 563-8888

Recent Reviews

Melaine Ramos

I called to place an order. Once I gave the address they said no and hung up on me.

Service: 1

Luis Rivera

Ordered two orders of chicken wings. They charged me for the two orders then when my food got to me I had ONLY TWO chicken wings in the bag NOT TWO ORDERS of chicken wings. TWO CHICKEN WINGS. And I ordered spare ribs and they were dryer than Popeyes biscuits

Vanessa Rosado

Had found a roach on my food. Please be aware of this place. Good food, but the roach set me off.

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Boneless Ribs

Milendy Rodriguez

I've ordered multiple times delivery to my home, they are usually fast and precise. I ordered from their website which i find very useful as most Chinese restaurants don't have a website. I was satisfied up until recently where my food tasted like dirty dishes. I order white rice with beef and broccoli, my go to, but this time I was disappointed. The beef was either rotten or they let it fall in dirty dish water and still served it. The food is not cheap and I most definitely will not order from here again. This wasn't the first time the food wasn't up to par.

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Beef with Broccoli

Shak R.

I ordered house special fried rice. I asked them to exclude the pork. They put two teeny pieces of shrimp and three little pieces of chicken. I called and the man said it only comes with two shrimp. shrink the size of the shrimp that con' come in a cup of noodles. The chicken wings were the tiniest chicken wings I ever saw. I'm so disgusted by them. Over priced for sure!

J Ortiz

Customer service is horrible and they keep large amounts of packaging in front of the refrigerator that blocks the entrance to the door. However, today I realized none of the employees wore a hairnet. So of course I found a hair wrapped around a chicken gizzard.

Atmosphere: 2

Food: 2

Service: 2

Cs Box

What happened to everyone wearing a hairnet in the kitchen? I even called to tell them that wearing hairnets is actually the law and she wanted to argue me down. That hair was wrapped around the gizzard. They have their soda packages right in front of the refrigerator & I took a step back after I ordered my food and almost tripped on the soda packages.

Atmosphere: 1

Food: 3

Service: 1

shannon johnson

It's hard to find good Chinese food, but Oriental House is excellent... hopefully buffet will be back soon...

Atmosphere: 2

Food: 5

Service: 5

luciano santiago-santos

THE SERVICE WAS GREAT ?. FROM LUCIANO SS.

Atmosphere: 5

Food: 5

Service: 5

Jerry S.

Not a pleasant experience. I will not be going back to this place.

Beautified

Tried to charge me for extra soy sauce. Walked away! Will NOT BE RETURNING HERE! And this place literally stinks. No smell of food what so ever!

Diamond Thompson

Tried to charge me for extra soy sauce. Walked away! Will NOT BE RETURNING HERE! And this place literally stinks. No smell of food what so ever!

PlasticBoyMike

If the lady’s not debating with costumers over the phone or in person, she’s arguing with her husband over the phone or in person. She’s rude and impatient. I got charged for an extra iced tea because SHE wasn’t listening and then had the audacity to deny me of 1 duck sauce and 1 soy sauce. I don’t order here anymore, it’s a mess. Can’t support a business that can’t satisfy or support its customers. Period.

Chrissy B.

After a bad encounter with this place back in 2018, I thought maybe this restaurant finally got it together. Back then, they were very rude and the food was medicore. Well after today Feb 2023, I will NEVER eat out of this place again. Ordered broccoli with garlic sauce to discover a DEAD FLY in the food. Eat there at your own risk. (Thumbs down)

Xavier Johnson

The lady got into an argument with another customer and was completely rude to me as if I did something to her I supported this place for years but they officially lost a customer. Learn how to treat people!

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