Made online order. Went to pick up order and they have no Coke in machine. Tell me they need to refill machine and I say I'll wait in car. Come back in 10 minutes later and tell me they are out of Coke. Why am I paying for a combo with a drink and can't get a drink. Poor customer service and uninformed staff. I had choice ow which location to visit and wouod not have chosen this location if out of Coke.
Jared M
The Staff were very bright and friendly I liked itParking: Might have to double park and run inWheelchair accessibility: Easy to get In.
Atmosphere: 5
Food: 3
Service: 5
nathaly nunez
The staff were very polite taking my order but as I was waiting for my order I realized that the 3 cooks in the back were not wearing hairnets. One staff in particular had some of her hair loose.
Atmosphere: 4
Food: 4
Service: 5
Kisha Rob
The cashier was very upbeat and welcoming to everyone who walked in. It wasn't a long wait for my order and I sat there and ate my wings, which were very fresh and seasoned well. Will definitely come back again.
Atmosphere: 3
Food: 5
Service: 4
Raymond Low
Good is always great at this location. Service was fast.
Atmosphere: 5
Food: 5
Service: 5
JMC
Too salty for my taste, but my brats like it??♀️
Atmosphere: 4
Food: 3
Service: 4
Fahima S
Davon is really well behaved.
Food: 1
Service: 5
Alan Pitter
Went to buy something to eat went to charge my phone to make an emergency call to my mom in the hospital .there were birds outside near my bike.moved my bike and the lady who works here came up to me saying why am I taking someone's bike.Im like I know your just joking.shes like no I'm not....I'm like thats my bike I parked outside the store soni had to bring in my bike to prove to the inbusul that it's mine.then she grabbed my phone out my charger and i hadnto snatch it back.she said no charging the phone so i said im going to buy something whats the problem. I ended up leaving without buying anything because these people have nasty attitudes.
Atmosphere: 1
Food: 1
Service: 1
fai
Everything was good but the fries that came with the combo weren't good. Tasted very bitter and didn't really taste like fries tbh.
Atmosphere: 5
Food: 4
Service: 5
Angel Acevedo
They stop taking walk in orders withoutNotification, at the Westchester square location and you have to wait for at least 45 minutes, only 3 employees for the whole shift, so I went to Popeyes and got my food in 15
My 5 yr old son with with me these employees was literally fist fighting each other in back order was not being taken the manger was in back as well fighting my son was scared I really need corporate to fire everybody that was there 12/09/23 at nite my son was scared n my food was no good n wasn’t able get
Atmosphere: 1
Food: 1
Service: 1
The Gate Walker
My apologies for the poor review. I can tell employees work very hard to service this location. With that said I still think the chicken is terrible and service is not perfect but good.
Atmosphere: 3
Food: 2
Service: 4
Delaila Lugo
I ordered directly from the Wing Stop app and my food was never delivered despite getting a notification that it was. I called the store for a solution and they claimed the food was there and I needed to pick it up even though I paid for delivery. I was not offered a refund or any viable solution for the inconvenience, so I paid $40 for nothing. The last time I ordered from the app to this store, I made a $100 bulk order with a scheduled pick up time and when I got to the store they said the order was never received. I waited over an hour for my pre ordered food and nothing was offered for the inconvenience. This is terrible customer service and I should've learned the first time to never order here again. Worst customer service ever. I never complain, but dang. I feel robbed
Atmosphere: 1
Food: 1
Service: 1
Delaila L.
I ordered directly from the Wing Stop app and my food was never delivered despite getting a notification that it was. I called the store for a solution and they claimed the food was there and I needed to pick it up even though I paid for delivery. I was not offered a refund or any viable solution for the inconvenience, so I paid $40 for nothing. The last time I ordered from the app to this store, I made a $100 bulk order with a scheduled pick up time and when I got to the store they said the order was never received. I waited over an hour for my pre ordered food and nothing was offered for the inconvenience. This is terrible customer service and I should've learned the first time to never order here again. Worst customer service ever. I never complain, but dang. I feel robbed
Made online order. Went to pick up order and they have no Coke in machine. Tell me they need to refill machine and I say I'll wait in car. Come back in 10 minutes later and tell me they are out of Coke. Why am I paying for a combo with a drink and can't get a drink. Poor customer service and uninformed staff. I had choice ow which location to visit and wouod not have chosen this location if out of Coke.
The Staff were very bright and friendly I liked itParking: Might have to double park and run inWheelchair accessibility: Easy to get In.
Atmosphere: 5
Food: 3
Service: 5
The staff were very polite taking my order but as I was waiting for my order I realized that the 3 cooks in the back were not wearing hairnets. One staff in particular had some of her hair loose.
Atmosphere: 4
Food: 4
Service: 5
The cashier was very upbeat and welcoming to everyone who walked in. It wasn't a long wait for my order and I sat there and ate my wings, which were very fresh and seasoned well. Will definitely come back again.
Atmosphere: 3
Food: 5
Service: 4
Good is always great at this location. Service was fast.
Atmosphere: 5
Food: 5
Service: 5
Too salty for my taste, but my brats like it??♀️
Atmosphere: 4
Food: 3
Service: 4
Davon is really well behaved.
Food: 1
Service: 5
Went to buy something to eat went to charge my phone to make an emergency call to my mom in the hospital .there were birds outside near my bike.moved my bike and the lady who works here came up to me saying why am I taking someone's bike.Im like I know your just joking.shes like no I'm not....I'm like thats my bike I parked outside the store soni had to bring in my bike to prove to the inbusul that it's mine.then she grabbed my phone out my charger and i hadnto snatch it back.she said no charging the phone so i said im going to buy something whats the problem. I ended up leaving without buying anything because these people have nasty attitudes.
Atmosphere: 1
Food: 1
Service: 1
Everything was good but the fries that came with the combo weren't good. Tasted very bitter and didn't really taste like fries tbh.
Atmosphere: 5
Food: 4
Service: 5
They stop taking walk in orders withoutNotification, at the Westchester square location and you have to wait for at least 45 minutes, only 3 employees for the whole shift, so I went to Popeyes and got my food in 15
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Whoever was cooking it up deserve a raise
My 5 yr old son with with me these employees was literally fist fighting each other in back order was not being taken the manger was in back as well fighting my son was scared I really need corporate to fire everybody that was there 12/09/23 at nite my son was scared n my food was no good n wasn’t able get
Atmosphere: 1
Food: 1
Service: 1
My apologies for the poor review. I can tell employees work very hard to service this location. With that said I still think the chicken is terrible and service is not perfect but good.
Atmosphere: 3
Food: 2
Service: 4
I ordered directly from the Wing Stop app and my food was never delivered despite getting a notification that it was. I called the store for a solution and they claimed the food was there and I needed to pick it up even though I paid for delivery. I was not offered a refund or any viable solution for the inconvenience, so I paid $40 for nothing. The last time I ordered from the app to this store, I made a $100 bulk order with a scheduled pick up time and when I got to the store they said the order was never received. I waited over an hour for my pre ordered food and nothing was offered for the inconvenience. This is terrible customer service and I should've learned the first time to never order here again. Worst customer service ever. I never complain, but dang. I feel robbed
Atmosphere: 1
Food: 1
Service: 1
I ordered directly from the Wing Stop app and my food was never delivered despite getting a notification that it was. I called the store for a solution and they claimed the food was there and I needed to pick it up even though I paid for delivery. I was not offered a refund or any viable solution for the inconvenience, so I paid $40 for nothing. The last time I ordered from the app to this store, I made a $100 bulk order with a scheduled pick up time and when I got to the store they said the order was never received. I waited over an hour for my pre ordered food and nothing was offered for the inconvenience. This is terrible customer service and I should've learned the first time to never order here again. Worst customer service ever. I never complain, but dang. I feel robbed