This place is always pleasure to go. Customer service is amazing. But today Valery went above and beyond, she gave her own Gongcha pin. After I told that I missed the day to get it, she just gave it to me. Valery made my day, especially after my exhausting morning shift, I was so tired and the pin given by Valery was like sunshine. Thank you so much!!!
Atmosphere: 5
Food: 5
Service: 5
Jafar Karimov
Worse service ever
Ангелина Сочилина
Rude and unprofessional service never will be back
Jeff K
Wish to be able to put -5 stars ?Customer service is SUCKS!!!!Made an order for a drink. NO ICE!!!Made the drink TWICE with Ice.While making it 3rd TIME.Having an ATTITUDE to the customer, who is actually paying for it!!!ATTITUDE is like she is paying for it, if that would be a man, I would just throw that 3rd drink that she made with Attitude to that face!!!That's insane and unacceptable.I'm never ever gonna come back to that location ?
Natallia Halutskaya
Best of the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Milk
Faryal Chaudhry
They’ve a lot of varieties of tea. I always order the tea without bubbles as it has gelatin. Loved the mango and peach tea. Always refreshing. They make the drink the way you want. Staff is nice. Service is
Atmosphere: 5
Food: 5
Service: 5
Selim
Really good drinks. Cheaper than other places. Only thing is (and I don’t remember the name) but they didn’t have something that I really wanted, and they said they did on the sign :(Parking: Very little parking, most of it is paid if you’re lucky enough to find a spot.
Atmosphere: 3
Food: 5
Service: 4
Artem Bondarev
amazing ? very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Tea Latte Limited Itemi, Strawberry, Lemon Ai-Yu White Pearl
G M
I just came to buy bubble tea and time is 7:57 and they told me that they closed. If you guys closing at 7:57 why it says 8pm on website?
Maryam Gazi
MOST RUDE SERVICE EVER!!!!!!!!!This is usually my go to spot for Gongcha and so I placed an order on the app for two drinks at least 20 minutes before dropping by the store to pick it up. I parked my car by a hydrant as parking is very hard to find in that area and ran in assuming I could just pick up my order. I walked in and nobody else was there but the server. I’m not sure what her name is but she wears glasses and has blond hair. She was making a drink and so I waited about a minute and she asked me to give a minute as she was making drinks. I then waited about 30 seconds and said “I’m so sorry but I’m actually here to pick up an order. I’m just in a bit of a rush.” She then looked at me and said “You can see that I’m making them right now.” At first I was baffled because I didn’t expect that tone but I responded nicely saying it wasn’t my order and showed her my order. She responded saying she cancelled it because she didn’t have the ingredients for one drink and then proceeded to walk away to continue making the said previous order. I was shocked that she hadn’t even offered to make another drink or take another order but I guess she was annoyed that I interrupted her in the first place. I understand that being the only server can be a little overwhelming at times but I know I didn’t pressure when I asked the question, I simply wanted to run in and out as I had before several times because I ordered ahead. The app also didn’t notify me the order was cancelled and I’m not sure what the store policy is about calling to let the person to let the customer know their order was cancelled but I would’ve appreciated a kinder response as someone who was in a bit of a time crunch. In person I didn’t escalate the issue because another customer had walked in at that point and I still needed to run back to my car but I would recommend not going here if you’re in a hurry and they can’t make your drinks because even politely asking if you can quickly grab your order isn’t taken kinda by the staff. I definitely won’t be going back since they can’t even offer to make another drink just because one wasn’t available for me and I made the trip. I hope the other locations aren’t this unkind.
Overall, I really do love the bubble tea here, and I'm so glad this location is so close by! The only issues with this location are that they're always out of bubbles up to 3 hours before closing on any given day and that the one blond girl at the counter cares so little about her job that it consistently ruins my little treat.Literally every other staff member is wonderful and kind and they're super fast and the order is always right.It's just her, and somehow everytime I go when she's there my order is messed up. The first time I thought it might have been the way I ordered bc I was a bit tired, but now it's been several times that my drink is 80% ice, it's the wrong size, or something else. This is my go-to spot for a pick-me-up and its really disappointing that it's become unpleasant because she drains the life out of the place and despises her job.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pearl, Sugar Grade
Julia Bondareva
The best bubble tea store! The atmosphere is very nice and pleasant. Bubble teas are the most delicious ones I've ever tried. The service is quick and good. Very recommend! ☺️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: With Pearls, Coconut Jelly, Strawberry Milk
Nonna Pidvalna
Good services and qualified personals. A very small room and a big lone outside.
Anthony S.
My kid and I stop in all the time when we are in the area. Place is clean and the employees are super nice. Drinks are awesome also. There can be a line at times but that attests to the quality of the product.
This place is always pleasure to go. Customer service is amazing. But today Valery went above and beyond, she gave her own Gongcha pin. After I told that I missed the day to get it, she just gave it to me. Valery made my day, especially after my exhausting morning shift, I was so tired and the pin given by Valery was like sunshine. Thank you so much!!!
Atmosphere: 5
Food: 5
Service: 5
Worse service ever
Rude and unprofessional service never will be back
Wish to be able to put -5 stars ?Customer service is SUCKS!!!!Made an order for a drink. NO ICE!!!Made the drink TWICE with Ice.While making it 3rd TIME.Having an ATTITUDE to the customer, who is actually paying for it!!!ATTITUDE is like she is paying for it, if that would be a man, I would just throw that 3rd drink that she made with Attitude to that face!!!That's insane and unacceptable.I'm never ever gonna come back to that location ?
Best of the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Milk
They’ve a lot of varieties of tea. I always order the tea without bubbles as it has gelatin. Loved the mango and peach tea. Always refreshing. They make the drink the way you want. Staff is nice. Service is
Atmosphere: 5
Food: 5
Service: 5
Really good drinks. Cheaper than other places. Only thing is (and I don’t remember the name) but they didn’t have something that I really wanted, and they said they did on the sign :(Parking: Very little parking, most of it is paid if you’re lucky enough to find a spot.
Atmosphere: 3
Food: 5
Service: 4
amazing ? very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Tea Latte Limited Itemi, Strawberry, Lemon Ai-Yu White Pearl
I just came to buy bubble tea and time is 7:57 and they told me that they closed. If you guys closing at 7:57 why it says 8pm on website?
MOST RUDE SERVICE EVER!!!!!!!!!This is usually my go to spot for Gongcha and so I placed an order on the app for two drinks at least 20 minutes before dropping by the store to pick it up. I parked my car by a hydrant as parking is very hard to find in that area and ran in assuming I could just pick up my order. I walked in and nobody else was there but the server. I’m not sure what her name is but she wears glasses and has blond hair. She was making a drink and so I waited about a minute and she asked me to give a minute as she was making drinks. I then waited about 30 seconds and said “I’m so sorry but I’m actually here to pick up an order. I’m just in a bit of a rush.” She then looked at me and said “You can see that I’m making them right now.” At first I was baffled because I didn’t expect that tone but I responded nicely saying it wasn’t my order and showed her my order. She responded saying she cancelled it because she didn’t have the ingredients for one drink and then proceeded to walk away to continue making the said previous order. I was shocked that she hadn’t even offered to make another drink or take another order but I guess she was annoyed that I interrupted her in the first place. I understand that being the only server can be a little overwhelming at times but I know I didn’t pressure when I asked the question, I simply wanted to run in and out as I had before several times because I ordered ahead. The app also didn’t notify me the order was cancelled and I’m not sure what the store policy is about calling to let the person to let the customer know their order was cancelled but I would’ve appreciated a kinder response as someone who was in a bit of a time crunch. In person I didn’t escalate the issue because another customer had walked in at that point and I still needed to run back to my car but I would recommend not going here if you’re in a hurry and they can’t make your drinks because even politely asking if you can quickly grab your order isn’t taken kinda by the staff. I definitely won’t be going back since they can’t even offer to make another drink just because one wasn’t available for me and I made the trip. I hope the other locations aren’t this unkind.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Good drinks, it does get very crowded on weekdays, usually after school. Not a lot of seating space, if any.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pudding, Milk Foam Series, Pearl, Milk Foam
Overall, I really do love the bubble tea here, and I'm so glad this location is so close by! The only issues with this location are that they're always out of bubbles up to 3 hours before closing on any given day and that the one blond girl at the counter cares so little about her job that it consistently ruins my little treat.Literally every other staff member is wonderful and kind and they're super fast and the order is always right.It's just her, and somehow everytime I go when she's there my order is messed up. The first time I thought it might have been the way I ordered bc I was a bit tired, but now it's been several times that my drink is 80% ice, it's the wrong size, or something else. This is my go-to spot for a pick-me-up and its really disappointing that it's become unpleasant because she drains the life out of the place and despises her job.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pearl, Sugar Grade
The best bubble tea store! The atmosphere is very nice and pleasant. Bubble teas are the most delicious ones I've ever tried. The service is quick and good. Very recommend! ☺️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: With Pearls, Coconut Jelly, Strawberry Milk
Good services and qualified personals. A very small room and a big lone outside.
My kid and I stop in all the time when we are in the area. Place is clean and the employees are super nice. Drinks are awesome also. There can be a line at times but that attests to the quality of the product.