One of the worst restaurants for handling online orders totally frustrated never placing an order from this store
Food: 1
Service: 1
Mathew
I hate eating Popeyes after having from here
Sunny Kon
I just ordered 12 piece of chicken I opened it and count the chicken funny i did it and it was 11 I asked the guy to count he said it’s 12 i get home guess what it’s not even 11 but 10 food is great fresh but I feel like i been
Atmosphere: 4
Food: 5
Service: 3
Marlon Ebanks
I’ve witnessed one of the most unprofessional Interactions in My life. Tonight I was inside of this Popeyes, waiting to place an order, and I witnessed this young lady who stated that this was her second time coming back to the Store because they messed up her order twice. The shift supervisor who I believe her name is Joy was very unprofessional. She refused to give the young lady a refund and was telling her that she’s not giving her a refund because she wasn’t the employee who initially messed up the order. Joy, then proceeded to say, I will only give you back five dollars you’re not getting all of your money back to the young lady. At that point, the other supervisor intervened and began helping the young lady.
Sharell Griffin
This place is terrible with incompetent supervisors in charge . However , I placed an order through the drive through , when I arrived at my home I noticed one of my orders was missing French fries & a biscuit . The other order chicken was cold with an overcooked biscuit and a watered down drink with no ice when I specifically asked for a CHILLED mango drink. I went back and informed the supervisor on duty at the time Joy, the order was wrong she decided to still make my entire order wrong again because she didn’t take the time to fully listen when I was telling her my order was made wrong .Joy stated the employees usually rush to make the orders and usually don’t pay attention so they can get the orders out fast . As I am driving I check the order and still see the order was still missing fries. I went back in the store now with both wrong orders and the drink , I informed the employee I will like a refund I don’t want anything . The employee called Joy over and she already seemed annoyed that I brought back both of the orders the store made . Joy did not want to give me my refund back because she stated she made my order again. Not keeping in mind she still made the WRONG order a SECOND TIME, Joy is not professional whatsoever. Idc what was made again if you still did not make the CORRECT order. I still waited about 25 minutes to receive my refund, at first Joy told me to go on the Popeyes website to receive my refund because she wasn’t refunding my money in the store . She “ refuses “ to refund me my money because she wasn’t the one that made the initial order and when I came back to the drive through she stated she gave me “ fresh food”. So because you give a customer fresh food ??? The “ fresh” food was still wrong after the customer went home the first time , came back the second time to the drive through, left the drive through checked her order on the way home to notice the order was still wrong to begin with they’re not entitled to their refund ??? Joy and the other manager on duty we’re incompetent supervisors and don’t know what the they’re doing and if they don’t like their jobs they need to get a new one instead of trying to not give a customer their rightful refund . As I was waiting for my refund another customer came back to the drive through and was asking for a refund as well . I will NEVER spend money here again, my order was made wrong twice , the supervisors on duty was condescending and unprofessional !!! This store doesn’t even deserve one star, if their was an option to just write my review I would .
Atmosphere: 1
Food: 1
Service: 1
Gerald Langford
Pay 40 dollars for food and can't use the restroom. Just trash
Atmosphere: 1
Food: 1
Service: 1
ronny zet
Ugh I like how everyone is organizing and very
Atmosphere: 5
Food: 5
Service: 5
kevin humphrey
Clean environmentGreat customer service experienceFood was deliciousMinimal waiting for the food to be served.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Meal
Chewy61 Roberts
Chicken was very good. We had red beans and rice biscuits and mash potatoes and gravy. Food was excellent at this location in Brooklyn New York ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Red Beans and Rice, Chicken Meal
The food was okay and slightly more salty.Updated review: the food was very bad lol, extremely dry, salty and the bread was also overly thick. Never coming back.
Atmosphere: 2
Food: 1
Service: 3
Yahaira Javier
I love their
Atmosphere: 5
Food: 5
Service: 5
MR MIAMI
The Most Consistent Authentic Louisanna Popeyes in All Of
Atmosphere: 5
Food: 5
Service: 5
Craig South
Dirty and slow
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mac and Cheese
Trevor Foreman
Always a pleasure to shop at Popeye's restaurants.
One of the worst restaurants for handling online orders totally frustrated never placing an order from this store
Food: 1
Service: 1
I hate eating Popeyes after having from here
I just ordered 12 piece of chicken I opened it and count the chicken funny i did it and it was 11 I asked the guy to count he said it’s 12 i get home guess what it’s not even 11 but 10 food is great fresh but I feel like i been
Atmosphere: 4
Food: 5
Service: 3
I’ve witnessed one of the most unprofessional Interactions in My life. Tonight I was inside of this Popeyes, waiting to place an order, and I witnessed this young lady who stated that this was her second time coming back to the Store because they messed up her order twice. The shift supervisor who I believe her name is Joy was very unprofessional. She refused to give the young lady a refund and was telling her that she’s not giving her a refund because she wasn’t the employee who initially messed up the order. Joy, then proceeded to say, I will only give you back five dollars you’re not getting all of your money back to the young lady. At that point, the other supervisor intervened and began helping the young lady.
This place is terrible with incompetent supervisors in charge . However , I placed an order through the drive through , when I arrived at my home I noticed one of my orders was missing French fries & a biscuit . The other order chicken was cold with an overcooked biscuit and a watered down drink with no ice when I specifically asked for a CHILLED mango drink. I went back and informed the supervisor on duty at the time Joy, the order was wrong she decided to still make my entire order wrong again because she didn’t take the time to fully listen when I was telling her my order was made wrong .Joy stated the employees usually rush to make the orders and usually don’t pay attention so they can get the orders out fast . As I am driving I check the order and still see the order was still missing fries. I went back in the store now with both wrong orders and the drink , I informed the employee I will like a refund I don’t want anything . The employee called Joy over and she already seemed annoyed that I brought back both of the orders the store made . Joy did not want to give me my refund back because she stated she made my order again. Not keeping in mind she still made the WRONG order a SECOND TIME, Joy is not professional whatsoever. Idc what was made again if you still did not make the CORRECT order. I still waited about 25 minutes to receive my refund, at first Joy told me to go on the Popeyes website to receive my refund because she wasn’t refunding my money in the store . She “ refuses “ to refund me my money because she wasn’t the one that made the initial order and when I came back to the drive through she stated she gave me “ fresh food”. So because you give a customer fresh food ??? The “ fresh” food was still wrong after the customer went home the first time , came back the second time to the drive through, left the drive through checked her order on the way home to notice the order was still wrong to begin with they’re not entitled to their refund ??? Joy and the other manager on duty we’re incompetent supervisors and don’t know what the they’re doing and if they don’t like their jobs they need to get a new one instead of trying to not give a customer their rightful refund . As I was waiting for my refund another customer came back to the drive through and was asking for a refund as well . I will NEVER spend money here again, my order was made wrong twice , the supervisors on duty was condescending and unprofessional !!! This store doesn’t even deserve one star, if their was an option to just write my review I would .
Atmosphere: 1
Food: 1
Service: 1
Pay 40 dollars for food and can't use the restroom. Just trash
Atmosphere: 1
Food: 1
Service: 1
Ugh I like how everyone is organizing and very
Atmosphere: 5
Food: 5
Service: 5
Clean environmentGreat customer service experienceFood was deliciousMinimal waiting for the food to be served.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Meal
Chicken was very good. We had red beans and rice biscuits and mash potatoes and gravy. Food was excellent at this location in Brooklyn New York ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Red Beans and Rice, Chicken Meal
Good guysFood delicious ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was okay and slightly more salty.Updated review: the food was very bad lol, extremely dry, salty and the bread was also overly thick. Never coming back.
Atmosphere: 2
Food: 1
Service: 3
I love their
Atmosphere: 5
Food: 5
Service: 5
The Most Consistent Authentic Louisanna Popeyes in All Of
Atmosphere: 5
Food: 5
Service: 5
Dirty and slow
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mac and Cheese
Always a pleasure to shop at Popeye's restaurants.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Cajun Fries, Chicken Meal