Shaurma Factory

1111 Quentin Rd, Brooklyn
(347) 312-5092

Recent Reviews

Juliana Rossi

Not normally one to leave a bad review as I’ve worked customer service for years and understand it sucks, but man was this place unpleasant. I really just wanted to try something new in my neighborhood and support a small business, came in around 9:30 on a Saturday night and tried to order some Georgian food, which they also have on the menu. I took issue with the gal at the counter who pretty much ignored me asking her a question cause she was on the phone. Then, when I tried to order I got quite literally screamed at by two grown men working here cause I didn’t understand when they said only the Shawarma menu was available. Don’t really understand why at prime dinner time hours on a Saturday night over half of your menu is unavailable, or why that necessitates the angry outburst. If it’s that big of a deal there’s an electronic menu sign, don’t know why you wouldn’t just take it off/put up a notice that it’s unavailable. No thanks, I’ll order UberEats instead.

Service: 1

Yan Zibrov

I arrived during the opening time of the place and waited a long time until the cook to finish smoking. I have been waiting for that and finally I couldn’t pay by card. Thank for waste my time at lunch

Margarita Gorelik

We walk in today , but they turn us down. I understand , place was booked but the time I walk in it’s was not even one customer at that restaurant!!! I asked if we could have a lunch? Answer was :” No”. I grew up in restaurants business and know how important to treat your customers! Today , I faced the opposite way !!! After my horrible experience I will share with all my friends and family about that poor trained staff ! I feel sorry for owner! People invest money and reputation just going down.

Alpha G

It would be nice if the girl paid attention to customers and not her phone. Shawarma by itself was okay but not the best pork Shawarma in US. Ketchup is too sweet and it left me with a bad aftertasteIn Georgian - it would be good if you show a little courtesy and pay attention to the customer. At least say hello when someone comes in or at least pay attention to us and don't leave your phone in the middle of a message. Anyway, if you don't stand in front of that girl, she won't vote for you

Atmosphere: 1

Food: 3

Service: 1

Gregorii T

Great food. No doubt. Service was questionable until I spoke my limited Russian and suddenly they were a lot happier to help my wife and I. I'd still go back, the food is just that good.

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Shawarma Roll

HVRT ept

All the things were good! The best shawarma in nyc 100%

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pork Shawarma

lila sonyy

we went to pick up our food and they kept giving us nasty stares, racist workers. the lady at the check out was extremely rude and not to mention, the food was salty.

Atmosphere: 1

Food: 1

Service: 1

Michael V

The price of $10-$12 would be justifiable if they cooked it well and if they had more ingredients to choose from (They don’t even have cheese!). Tasteless , soaked with tons of mayonnaise Shaurma (in other language: Burito).And as usually with many of these type of places, they put tons of mixed greens to make it look big.Also the girl at the register has an unfriendly attitude.

Gennadiy Abramov

Nice guys and delicious food. I recommend Khachapuri, tasty and inexpensive.

Atmosphere: 5

Food: 5

Service: 5

Firuza Sodiqova

My friends tagged this place on Instagram, and I wanted to try it too. When we received the shawarma order, it was huge, and I was very hungry. I thought, "Now I'll enjoy a tasty shawarma ." Unfortunately, the shawarma wasn't delicious. I'm not usually picky about food, but there was so much mayonnaise that it became unpleasant. The usually shawarma itself is very caloric, on top of that, there was so much mayonnaise.I thought it was just a lot of mayo at the beginning, but the entire shawarma was soaked in it. The chicken was very salty. Maybe I was just unlucky. Now imagine a large amount of salty meat, lots of mayonnaise, and a few vegetables. It lacked freshness and some additional sauce other than mayonnaise.

Atmosphere: 4

Food: 1

Service: 4

Daniel K

I’m sad to say this because the food is actually really tasty, but like recent reviews, I’ve also had food poisoning after eating here. In the past I didn’t get any upset stomachs after eating here, not sure if them getting busier has caused them to start serving undercooked meat or have a less clean environment… unfortunate

Advanced2016

This palce should be renamed to SH@TWARMA. First and last time we order from this place. It did taste funky at beginning.We end up having a stomach poison for couple days. Health inspector should deffenetly visit this spot.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Shawarma

Svitlana Studio

very delicious shawarma ? overall nice and clean place, come here many times already, never have been disappointed, always a good experience ? keep up a nice work ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shawarma

Mirzo Samiev

The most tasteless, undercooked, a lot of lavash,a lot of mayonnaise. This is not shawarma. I do not recommend this place.

Atmosphere: 3

Food: 1

Service: 3

Nikita Glushkov

Best Georgian shaurma in brooklyn. Dont know who leaves negative reviews. This place is the best.

Atmosphere: 5

Food: 5

Service: 5

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