These people are thief's I went here on my anniversary with my bf and THEY wrote a 35$ tip on OUR receipt and I made him dispute it with our bank because we already spent alot of money in there just for them to be nasty thief's it's actually disgusting and the food wasn't even all that like ??? And they told our bank that they're not giving back the money unbelievable a whole 35$
Atmosphere: 1
Food: 1
Service: 1
Michele Hayes (Chele)
Love this placeKid-friendliness: Nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice and Peas, Curry Chicken, Mac-N-Cheese, Brown Stew Chicken
Janelle Loney
Made a reservation online for last night at 7:30pm, travelled from far in the cold just to get to the door looking at a closed restaurant!!!! due to maintenance as said the notice on the door. Very unacceptable and unprofessional!!!. My birthday dinner expectations were ruined.
Service: 1
NightFeasting
This place was closed down. I went to the restaurant on 11/11/23, to find a sign reading "closed down for maintenance" posted on the glass doors and windows. Looking through the windows it appeared as if the place was shut down for quite a while. From what I could see, the place was very dusty inside. Please update your portal to not allow for reservations to be set.
Kai S.
I get here on a Saturday and end up standing for 20 mins although I'm the only customer there. Then I'm finally seated at a dirty table for the ONLY waiter that was there to be behind the bar flirting with security not paying me anymind. After 40 mins of being there WAITING and sitting at a empty table without even being brought water or being welcomed by the waiter I got up to leave . Nothing was said to me then either. Beautiful venue but horrible hospitality & customer service
Sha Sha
Omg I went here .. the best thing is the mimosas literally eat before you come. The porridge is legit oatmeal donot get I came all the way from the Bronx I was soooo disappointed. Then I had the Ackee rolls it’s legit one roll cut in half drenched in oil.. the best part was my server she accommodated us so good with no issue because the food was so bad smh. The best thing on the menu is the jerk pizza I’m telling you.. & I have kidney stones so drenched out in oil dishes? I definitely didnot eat.. smh hopefully it gets better
Atmosphere: 5
Food: 2
Service: 5
NatalieV
I heard good things about this restaurant so I thought I'd take a chance on their brunch but man was I disappointed. Their options were slim. So everyone on the table got mainly apps. I wanted the j*** flatbread but they were out. So I settled for the akee salt fish roll but it was meh. I ordered some wings just to eat something filling. My cousin got some mushroom app but it came out cold and wasn't very good either. The music was hella loud but I guess I should expect that from a Caribbean brunch by now. The service was as good as it could be because there was just one poor guy working the entire floor. So of course the food came out cold or late. Why aren't there any other servers or bussers helping him? Poor guy was just trying to keep up. Yea over all I won't be going back.
Rose R.
I recently visited Stush Restaurant and unfortunately, my dining experience did not meet my expectations. While our waiter, Jaa, provided good service, there were several issues that left a lot to be desired.To begin with, I must acknowledge Jaa for his attentiveness and friendly service. He was prompt in taking our orders and made sure we had everything we needed throughout the meal. He maintained his professionalism and pleasant demeanor.However, the wait time for our food was unreasonably long, especially considering the restaurant was empty. It was disheartening to see that only two out of the three of us received our meals when it arrived. My sister had to wait an additional 30 minutes for her food to finally arrived, which was quite frustrating and disrupted the flow of our meal.When the food did arrive, it was a major disappointment. The waffle I ordered was dry and lacked the desired moistness. It felt like it had been sitting out for a while before being served, which was quite disappointing.Furthermore, the flatbread we ordered was undercooked and had a doughy consistency. It felt like we were chewing on raw dough rather than enjoying a properly cooked flatbread. This lack of proper cooking made the dish unappetizing and difficult to enjoy.Overall, while Jaa provided good service, the long wait time for the food and the issues with the dishes were significant drawbacks. The dry waffle and undercooked flatbread were disappointing, and the delay in serving my sister's meal was frustrating. I hope that Stush Restaurant takes these criticisms constructively and works towards improving their food quality, reducing wait times, and ensuring that all guests receive their meals in a timely manner, regardless of the restaurant's occupancy. I would not recommend this place.
renje g.
- very large and spacious perfect for large groups and parties- The DJ is pretty good on Sundays- the music is loud enough to groove to, but not so loud to over power your conversation- service is amazing- bottomless mimosa FTW! don't tell anyone, but we were accommodated for more than our 60 minute allotment- Escovitch fish was good- i really liked the mango j*** wins- plantain waffle was just soso- fried chicken was alright- I loved the homemade hot sauce they made this, from scratch, specifically for my table- attentive service, but it got less when the place got as busy, as one waitress had all the tables
KashS
The food and drinks were enjoyable. Friendly and attentive staff. However, I ordered a round of 5-shots for my friends and I, which cost more than the bill for 2 people for food. Definitely the cost of a drink each for the shots.
I was under the impression that this was a plant based restaurant, I did not know meat would be an option as well; that's what I gathered from your instagram. The restaurant also did not really resemble the photos and videos I saw. The doors were open and it was very cold. I felt a little sick when I ordered the mango j*** wings, I thought it was vegan, I almost ate them. I was also very disappointed that there was no more macaroni. There were 2 things that weren't available that I tried to order. Overall, the service was great, but the food was not what I expected.
Brittany Chambers-Berrouet
Few people on a Thursday night, but great food! An upscale spin on Carribean food all guests within our party enjoyed. They also were very accommodating when it came to our dietary interests.
Atmosphere: 4
Food: 5
Service: 5
Shannon M.
The only good feedback is that our bartender Haleigh was INCREDIBLE. So friendly and fun and made awesome drinks!!! It's a shame the management at this place is so clearly horrible.. I've worked in a lot of restaurants and can spot it from a mile away. I hope the staff relocates to better businesses where they can actually make money and have a management team that gives them the foundation to have a great shift! Don't waste your night at Stush but if you do- TIP THE STAFF! THEY NEED IT!
Cristina Tamarez
I came to this restaurant for a birthday brunch and I am sorry to say that it was disappointing.The Atmosphere -In spite of the cute outside area, there was a sort of tacky energy inside. We sat at the table with the high chairs. This place reminded me of an event hall for a sweet sixteen birthday party. The chairs gave off major tack vibes. Given the lights by the bar, I was surprised this wasn't a hookah lounge. The decorations felt rushed, but what really caught my eye was the mismatched green carpet above the bar.The Service :Everyone was friendly and attentive.Food:We got a variety of appetizers that were pretty good, enough to share. As for the entrees, oh man, they were disappointing. Normally, my friends will eat everything, but this was the first time they barely touched their meals. There was nothing edible about the shrimp and grits. There was no seasoning in the shrimp, they were just charred. The grits were layered with cheese that tasted like a combination of American Kraft cheese and Velveta cheese. There was nothing special about the chicken and waffles. There was more beauty to the sweet plantain waffle than to its taste. It was bland and not worth the price.To say the least I would not return, I'm still salty that our bill was so high for barely touching the food. I want my money back.Update 7/30: I contacted Stush on 7/18 following their *public* request for more info, but they could not be reached for further comment.
Atmosphere: 1
Food: 1
Service: 5
SharayC
My experience at Stush Restaurant NYC was overall not a pleasant one. I chose this restaurant to celebrate my birthday. However, the service was not what I expected. The wait time after being seated was extremely long, and it took over an hour for the drinks we ordered. The fish was overcooked and extremely hard. Some of the food I selected from the pre-fix menu was unavailable for order, which was very disappointing. The ambiance is not what I expected. however, my friends and I enjoyed ourselves, despite everything else. Thanks to the DJ, he turned the night around; he was attentive to our needs and music choice. Shout out to the Dj for making the experience memorable and enjoyable.
These people are thief's I went here on my anniversary with my bf and THEY wrote a 35$ tip on OUR receipt and I made him dispute it with our bank because we already spent alot of money in there just for them to be nasty thief's it's actually disgusting and the food wasn't even all that like ??? And they told our bank that they're not giving back the money unbelievable a whole 35$
Atmosphere: 1
Food: 1
Service: 1
Love this placeKid-friendliness: Nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice and Peas, Curry Chicken, Mac-N-Cheese, Brown Stew Chicken
Made a reservation online for last night at 7:30pm, travelled from far in the cold just to get to the door looking at a closed restaurant!!!! due to maintenance as said the notice on the door. Very unacceptable and unprofessional!!!. My birthday dinner expectations were ruined.
Service: 1
This place was closed down. I went to the restaurant on 11/11/23, to find a sign reading "closed down for maintenance" posted on the glass doors and windows. Looking through the windows it appeared as if the place was shut down for quite a while. From what I could see, the place was very dusty inside. Please update your portal to not allow for reservations to be set.
I get here on a Saturday and end up standing for 20 mins although I'm the only customer there. Then I'm finally seated at a dirty table for the ONLY waiter that was there to be behind the bar flirting with security not paying me anymind. After 40 mins of being there WAITING and sitting at a empty table without even being brought water or being welcomed by the waiter I got up to leave . Nothing was said to me then either. Beautiful venue but horrible hospitality & customer service
Omg I went here .. the best thing is the mimosas literally eat before you come. The porridge is legit oatmeal donot get I came all the way from the Bronx I was soooo disappointed. Then I had the Ackee rolls it’s legit one roll cut in half drenched in oil.. the best part was my server she accommodated us so good with no issue because the food was so bad smh. The best thing on the menu is the jerk pizza I’m telling you.. & I have kidney stones so drenched out in oil dishes? I definitely didnot eat.. smh hopefully it gets better
Atmosphere: 5
Food: 2
Service: 5
I heard good things about this restaurant so I thought I'd take a chance on their brunch but man was I disappointed. Their options were slim. So everyone on the table got mainly apps. I wanted the j*** flatbread but they were out. So I settled for the akee salt fish roll but it was meh. I ordered some wings just to eat something filling. My cousin got some mushroom app but it came out cold and wasn't very good either. The music was hella loud but I guess I should expect that from a Caribbean brunch by now. The service was as good as it could be because there was just one poor guy working the entire floor. So of course the food came out cold or late. Why aren't there any other servers or bussers helping him? Poor guy was just trying to keep up. Yea over all I won't be going back.
I recently visited Stush Restaurant and unfortunately, my dining experience did not meet my expectations. While our waiter, Jaa, provided good service, there were several issues that left a lot to be desired.To begin with, I must acknowledge Jaa for his attentiveness and friendly service. He was prompt in taking our orders and made sure we had everything we needed throughout the meal. He maintained his professionalism and pleasant demeanor.However, the wait time for our food was unreasonably long, especially considering the restaurant was empty. It was disheartening to see that only two out of the three of us received our meals when it arrived. My sister had to wait an additional 30 minutes for her food to finally arrived, which was quite frustrating and disrupted the flow of our meal.When the food did arrive, it was a major disappointment. The waffle I ordered was dry and lacked the desired moistness. It felt like it had been sitting out for a while before being served, which was quite disappointing.Furthermore, the flatbread we ordered was undercooked and had a doughy consistency. It felt like we were chewing on raw dough rather than enjoying a properly cooked flatbread. This lack of proper cooking made the dish unappetizing and difficult to enjoy.Overall, while Jaa provided good service, the long wait time for the food and the issues with the dishes were significant drawbacks. The dry waffle and undercooked flatbread were disappointing, and the delay in serving my sister's meal was frustrating. I hope that Stush Restaurant takes these criticisms constructively and works towards improving their food quality, reducing wait times, and ensuring that all guests receive their meals in a timely manner, regardless of the restaurant's occupancy. I would not recommend this place.
- very large and spacious perfect for large groups and parties- The DJ is pretty good on Sundays- the music is loud enough to groove to, but not so loud to over power your conversation- service is amazing- bottomless mimosa FTW! don't tell anyone, but we were accommodated for more than our 60 minute allotment- Escovitch fish was good- i really liked the mango j*** wins- plantain waffle was just soso- fried chicken was alright- I loved the homemade hot sauce they made this, from scratch, specifically for my table- attentive service, but it got less when the place got as busy, as one waitress had all the tables
The food and drinks were enjoyable. Friendly and attentive staff. However, I ordered a round of 5-shots for my friends and I, which cost more than the bill for 2 people for food. Definitely the cost of a drink each for the shots.
Restaurantji Recommends
I was under the impression that this was a plant based restaurant, I did not know meat would be an option as well; that's what I gathered from your instagram. The restaurant also did not really resemble the photos and videos I saw. The doors were open and it was very cold. I felt a little sick when I ordered the mango j*** wings, I thought it was vegan, I almost ate them. I was also very disappointed that there was no more macaroni. There were 2 things that weren't available that I tried to order. Overall, the service was great, but the food was not what I expected.
Few people on a Thursday night, but great food! An upscale spin on Carribean food all guests within our party enjoyed. They also were very accommodating when it came to our dietary interests.
Atmosphere: 4
Food: 5
Service: 5
The only good feedback is that our bartender Haleigh was INCREDIBLE. So friendly and fun and made awesome drinks!!! It's a shame the management at this place is so clearly horrible.. I've worked in a lot of restaurants and can spot it from a mile away. I hope the staff relocates to better businesses where they can actually make money and have a management team that gives them the foundation to have a great shift! Don't waste your night at Stush but if you do- TIP THE STAFF! THEY NEED IT!
I came to this restaurant for a birthday brunch and I am sorry to say that it was disappointing.The Atmosphere -In spite of the cute outside area, there was a sort of tacky energy inside. We sat at the table with the high chairs. This place reminded me of an event hall for a sweet sixteen birthday party. The chairs gave off major tack vibes. Given the lights by the bar, I was surprised this wasn't a hookah lounge. The decorations felt rushed, but what really caught my eye was the mismatched green carpet above the bar.The Service :Everyone was friendly and attentive.Food:We got a variety of appetizers that were pretty good, enough to share. As for the entrees, oh man, they were disappointing. Normally, my friends will eat everything, but this was the first time they barely touched their meals. There was nothing edible about the shrimp and grits. There was no seasoning in the shrimp, they were just charred. The grits were layered with cheese that tasted like a combination of American Kraft cheese and Velveta cheese. There was nothing special about the chicken and waffles. There was more beauty to the sweet plantain waffle than to its taste. It was bland and not worth the price.To say the least I would not return, I'm still salty that our bill was so high for barely touching the food. I want my money back.Update 7/30: I contacted Stush on 7/18 following their *public* request for more info, but they could not be reached for further comment.
Atmosphere: 1
Food: 1
Service: 5
My experience at Stush Restaurant NYC was overall not a pleasant one. I chose this restaurant to celebrate my birthday. However, the service was not what I expected. The wait time after being seated was extremely long, and it took over an hour for the drinks we ordered. The fish was overcooked and extremely hard. Some of the food I selected from the pre-fix menu was unavailable for order, which was very disappointing. The ambiance is not what I expected. however, my friends and I enjoyed ourselves, despite everything else. Thanks to the DJ, he turned the night around; he was attentive to our needs and music choice. Shout out to the Dj for making the experience memorable and enjoyable.