Went to this new breakfast place this morning . The staff was very nice and helpful. The older man at the count was very up beat and helpful. Will be back soon..
Mike J.
The manager (Nick) who works at the Delaware location was very rude when I placed my order. I'm not sure why he's a manager, he's terrible at customer service. I definitely won't be going back to this location.
C Wiley
vegan options! ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Best Bagel
Susan M.
I.ordered a BLT on a sesame Bagel and a coke: no sesame bagels, no coke. Asked that the bacon be crispy. The girl who took my order did not tell or write on my order to make the bacon crispy, so I walked over to the counter and asked the sandwich makers to please make my bacon crispy - they said sure. My sandwich was ridiculously thin - one piece of lettuce, 2 very thin slices of tomato. The two small pieces of bacon were hardly warmed up, let alone crispy. It was sad. I won't return. This was a repeat of the first time I went there. I won't go back.
Jessie P.
I was really looking forward to this place. It after two attempts we are completely underwhelmed. The bagels were over toasted the first time, so they were very dry. We ordered the twice baked hash browns and never received them. The second time we tried breakfast sandwiches which were just meh. The twice baked hash browns were so bad, odd flavor and greasy. We won't go back for sure.
T Mitchell
Im just wondering does your drive thru not work!? Every time i come to go through the drive thru there is a car parked blocking it off? Im sure a lot of people would love to have this opened back up for use!
Emily Bonar
First time going, went home and my bagel was completely wrong. Sad because I was so excitedUpdate. I called and they remade it, I drove back and got it and it’s still wrong.
Joseph B.
Each time I've been it takes 30 minutes to get 1-2 bagels with just cream cheese. Online orders say 15-20 minutes and it takes over 30 minutes to toast and spread cream cheese on a bagel?
lnoreck
I ordered a bacon , egg and cheese on an onion bagel. My sandwich tasted so peppery that I did not enjoy it. Then I noticed they use peppered bacon. Why not offer traditional bacon?!
Atmosphere: 3
Food: 1
Service: 2
Francine P.
Thank you to Sean ! He was amazing at getting our large order quickly and correctly! I would definitely recommend!
Miserable woman at the counter today, my first trip to this place. Egg and cheese was totally disappointing. Razor thin pre made egg and cheese. Total joke.Missing Bagel Js.This place may not make it here with product like that.
Atmosphere: 2
Food: 2
Service: 1
lilly u
Poorly managed and organized. Not at all the workers’ fault. Management needs to figure out a more efficient way. There was at least 10 workers behind the counter but barely seemed to be any organization. it took 30 minutes to get 3 bagel sandwiches, not even complicated orders, just selected off the menu. They seemed to prioritize online orders and ignore the store full of people standing around waiting, at least 30 of us. There’s barely any tables or seating so everyone is standing around the counter and along every wall. Seemed like a lot of people got sick of it and left so they had to just put the bagels back. Even after all that time, all of our orders were incorrect. I felt terrible for the workers and I definitely wouldn’t want to be in their position. Hugely disappointing.
Atmosphere: 1
Food: 2
Service: 2
Barb S.
Nick, the manager at Delaware and Great Arrow location of Breuggers Bagels is arrogant, demeaning and verbally abusive to customers. Not only to myself but other customers I witnessed. I will not return to this location. I can spend my money where customers feel welcome.
A C.
The manager (NICK) at Delaware and great arrow is very rude This is not a nice place to have breakfast anymore.
Julia Tansey
Rachel is my girl. She always remembers my bagel choice and is so personable and kind. The rest of the staff is always so polite and the bagels here are my favorite. It’s hard to find good bagels in Buffalo, didn’t love bagel jays but brueggers is now the go-to. Thanks Rachel for being amazing:)
Went to this new breakfast place this morning . The staff was very nice and helpful. The older man at the count was very up beat and helpful. Will be back soon..
The manager (Nick) who works at the Delaware location was very rude when I placed my order. I'm not sure why he's a manager, he's terrible at customer service. I definitely won't be going back to this location.
vegan options! ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Best Bagel
I.ordered a BLT on a sesame Bagel and a coke: no sesame bagels, no coke. Asked that the bacon be crispy. The girl who took my order did not tell or write on my order to make the bacon crispy, so I walked over to the counter and asked the sandwich makers to please make my bacon crispy - they said sure. My sandwich was ridiculously thin - one piece of lettuce, 2 very thin slices of tomato. The two small pieces of bacon were hardly warmed up, let alone crispy. It was sad. I won't return. This was a repeat of the first time I went there. I won't go back.
I was really looking forward to this place. It after two attempts we are completely underwhelmed. The bagels were over toasted the first time, so they were very dry. We ordered the twice baked hash browns and never received them. The second time we tried breakfast sandwiches which were just meh. The twice baked hash browns were so bad, odd flavor and greasy. We won't go back for sure.
Im just wondering does your drive thru not work!? Every time i come to go through the drive thru there is a car parked blocking it off? Im sure a lot of people would love to have this opened back up for use!
First time going, went home and my bagel was completely wrong. Sad because I was so excitedUpdate. I called and they remade it, I drove back and got it and it’s still wrong.
Each time I've been it takes 30 minutes to get 1-2 bagels with just cream cheese. Online orders say 15-20 minutes and it takes over 30 minutes to toast and spread cream cheese on a bagel?
I ordered a bacon , egg and cheese on an onion bagel. My sandwich tasted so peppery that I did not enjoy it. Then I noticed they use peppered bacon. Why not offer traditional bacon?!
Atmosphere: 3
Food: 1
Service: 2
Thank you to Sean ! He was amazing at getting our large order quickly and correctly! I would definitely recommend!
Restaurantji Recommends
Miserable woman at the counter today, my first trip to this place. Egg and cheese was totally disappointing. Razor thin pre made egg and cheese. Total joke.Missing Bagel Js.This place may not make it here with product like that.
Atmosphere: 2
Food: 2
Service: 1
Poorly managed and organized. Not at all the workers’ fault. Management needs to figure out a more efficient way. There was at least 10 workers behind the counter but barely seemed to be any organization. it took 30 minutes to get 3 bagel sandwiches, not even complicated orders, just selected off the menu. They seemed to prioritize online orders and ignore the store full of people standing around waiting, at least 30 of us. There’s barely any tables or seating so everyone is standing around the counter and along every wall. Seemed like a lot of people got sick of it and left so they had to just put the bagels back. Even after all that time, all of our orders were incorrect. I felt terrible for the workers and I definitely wouldn’t want to be in their position. Hugely disappointing.
Atmosphere: 1
Food: 2
Service: 2
Nick, the manager at Delaware and Great Arrow location of Breuggers Bagels is arrogant, demeaning and verbally abusive to customers. Not only to myself but other customers I witnessed. I will not return to this location. I can spend my money where customers feel welcome.
The manager (NICK) at Delaware and great arrow is very rude This is not a nice place to have breakfast anymore.
Rachel is my girl. She always remembers my bagel choice and is so personable and kind. The rest of the staff is always so polite and the bagels here are my favorite. It’s hard to find good bagels in Buffalo, didn’t love bagel jays but brueggers is now the go-to. Thanks Rachel for being amazing:)
Atmosphere: 5
Food: 5
Service: 5