Dunkin'

2200 Sheridan Dr, Tonawanda
(716) 206-3093

Recent Reviews

Mariya

Order Hash brown, Bagel mini both were cold and soggy. Ordered coffee with cream and sugar, they forgot the sugar.

Stephen Fazio

My favorite location is Belmont. I wish my home location rediscovered the consistency that Belmont has.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sourdough Breakfast Sandwich, Everything Stuffed Bagel Minis, Bacon Egg and Cheese

Troy

Can Google change to Zero stars? Wrong orders, unhelpful, mush.

Atmosphere: 1

Food: 1

Service: 1

Bianca S.

Ordered a cookie butter cold brew in the app for easy pickup and had someone grab it for me. They completely messed the order up and didn't put any foam on top or cookie butter stuff and it just tasted like coffee, but not even good coffee. I was so mad I didn't even take a picture and just gave it away, but even that person said it was nasty and didn't want it. This was my first time ordering from here and I won't ever order from this location again. I know sometimes drinks are good depending on who makes them but if people are spending, $5 plus on a drink it should be made to a certain standard. I didn't even have the energy to take it back because it was a busy time of day, but I would have had things been different. Big thumbs down.

Michael H.

It's just like your typical Dunkin' Donuts but service is horrible only one person working almost at all times of the day and today when I went to get something I was standing there waiting for 7minutes before the guy finally came up to me instead of the drive thru and even then didn't offer to take my order, just says "use the touch display to place your order". And then the prompt asks for a tip like the audacity.

Artemis Meyer

Iced tea was basically just water. also got an iced chocolate, and checked the ingredients after, turns out it had as much sugar as 12 of their classic glazed donuts. Won't be ordering here again.They do have a charging station and bathrooms, so nice environment but terrible drinks.

Atmosphere: 4

Food: 1

Service: 1

Saiph Williams

Don't waste your time getting drinks here, never any good and super expensive.

Atmosphere: 3

Food: 1

Service: 2

Why do you want to know?

Rude workers! I will never go to this location again!

Service: 1

Brittany Columbo

These people are over here making iced lattes with no espresso lmao ? Like seriously this is plain comical

Food: 1

Service: 1

Justine Woodham

The seating area appeared clean. The coffee and donuts selected were good.

R. Josh Field

I've never seen a Dunkin that chopped up the bacon for the Bacon Avocado Toast before, but it should be the standard. No more ruining the bread while gnawing through a piece of chewy bacon.

Atmosphere: 4

Food: 4

Service: 5

melanie miller

The workers are soooo nice. New favorite spot.

Atmosphere: 5

Service: 5

Ryenne Dadey

usually the same lady taking the orders. very slow in there, can’t ever get the drinks correct. lack of customer service or interaction. 99% of the time i expect my drink to be wrong. finally not trying anymore and just writing a review and not wasting my money anymore. it’s ridiculous

Michele Barnes

Ordered sourdough breakfast sandwich. It had no flavor. And bread was hardly toasted. I would never order again.

Charles Rizzo

Counter people grabbing your donuts with the glove on that they were counting money with!

Load More