Hyatt

We picked this hotel for convenience and brand recognition however we were unimpressed by the dated facility and dingy room and bathroom. The bathroom itself smelled of stale pee and the shower did not work properly. There was no housekeeping at 9 pm to change sheets. We ended up grabbing whatever sheets were available to make the bed ourselves (not an issue as we aren't helpless). Some front desk staff seemed unaware of the protocol for check-in causing delay and multiple visits...read full review

My room had a beautiful view of the city and was so comfortable. I left my bathroom bag behind and the assistant manager was extremely helpful in getting the bag back to me. The hotel location was perfect, within walking distance to many restaurants.

The rooms are clean and the lobby area is large, busy and has a good Starbucks and bar. Deficiencies: an outdated and poorly maintained fitness center (elliptical machine not working with missing pins in the resistance training equipment), with a water dispenser that was empty for 2 days (inexcusable for a fitness center). Front desk service left me unhappy after I requested more coffee packets and they never were delivered. Finally, the bathroom sink drained VERY slowly (clogged)...read full review