You ever witness someone harassing a service worker and just know they’re going to come on here and give an awful review? I witnessed the exchange noted today, and a few key details seem to be missed. Firstly, it should be noted this locally owned business is run by only two people. The woman taking orders is also the barista making specialty drinks not just pouring coffee, and the other gentleman is making all of the food fresh to order. Is she the warmest soul I’ve ever encountered? No. But she is efficient and knowledged and working her butt off.The entire group of 5 proceeded to gang up on her and shout things across the very small space after the woman working tried to defend herself and implored them to remember she’s a human being and they continued to bully her. Even then, she proceeded to serve them their food with a kind disposition even though I’m sure she was feeling defeated.All of that aside, for a real review, the food was so good I went two days in a row. Coffee was hot and delicious. Lots of options for any dietary restrictions. A great little spot.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: House Breakfast Sandwich
Chana Fay
Great food but the elderly woman behind the counter was incredibly RUDE!! We had 5 customers ordering food and coffee. She was snarky and rude while we were ordering but the final straw was when she put the coffees on the counter.She put 2 coffees down in front of me and when I asked "which coffee is this?" She refused to answer and said "what do you mean which coffee-one ordered a small and one ordered a large". We actually ordered 3, so I didn't know which one they were. I couldn't believe how she spoke to me! She refused to specify. I called her and told her I've never been spoken to like that by a server! She made it clear "I'm not serving you-I'm only giving you coffee!"What a lovely thing to say to a customer!If you don't like your job, get out of the SERVICE industry!Miserable!!
Atmosphere: 3
Food: 3
Service: 1
Patrick
Great local coffee spot! We got the nitro cold brew and it was so good. The servers were so friendly and apologetic when they thought couldn’t get to us fast enough even though we weren’t in any hurry! Cookies and food looked very good. Perfect spot to stop for a cup walking around Allentown.
Atmosphere: 5
Food: 5
Service: 5
Danielle
Great customer service, food was so good! Love the lavender iced coffee. Will definitely come back!Dietary restrictions: Oatmilk, meatless options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Breakfast Sandwich
Lucien Rosedale
The antithesis of good customer service.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Palmer
Great food and atmosphere
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Roast, Scram-Bowl
angelka hood
Stopped in to grab a quick bite between group sessions with The Light House doulas at The Coit House, and had the absolute best decaf latte and a vegetable samosa empanada (on special) that I will have dreams about! My husband had an Americano and a bagel which he said was phenomenal. The service was fast and friendly. We will definitely return!
Atmosphere: 5
Food: 5
Service: 5
Andy F.
Nice, relaxed atmosphere. The sandwiches are a bit messy, but they are solid. Better for vibe than food.
Terry F.
I wasn't expecting a walk up order situation. Food was okay but didn't match the hype of the reviews I read. The menu is limited and the home fries were not well prepared (hard in the middle, dry on the outside) and the sausage was pre-made (not house formed) and chopped. I could see this being a great local spot for weekly regulars who want something fast to go, but not for a weekend breakfast outing. The staff were super nice and the setting was really clean and tidy. Just not what was expected.
Nathan Silvus
Excellent boutique coffee and sandwich shop. We loved the texas toast French toast.
Would give it 4.5 starts. The breakfast sandwich was delicious, the coffee quite good, and the service was friendly. The ambiance is ok, somewhat sterile and could use some warming up, but isn't a dealbreaker. The main issue is the fact that everything in this place is disposable with no options. This would be a five-start place if not for this issue.
Tashia Johnson
If I lived here, I could see myself visiting/eating here everyday. Erline (I hope I spelled her name right) was so warm, helpful, welcoming and so friendly. I had a small Honey Almond cappuccino made with oat milk and a vegan breakfast wrap. I usually get French vanilla but I thought I would try something different. Erline said if it doesn’t taste right, she’ll make me another one. IT WAS DELICIOUS!!! The vegan breakfast wrap was AMAZING!! Erline, I’m from Texas but if I’m ever in this area again, I’ll be back! 5 stars!
Atmosphere: 5
Food: 5
Service: 5
Lisanne W.
Food was reasonably priced, sandwiches were good. We had the Monte Cristi it's not the normal it's a take on. Monte Cristo and the Ham Grill cheese, and side of breakfast potatoes do not recommend, very dry and over seasoned.
Alia A.
I really wanted to love this place. The customer service is great! The employees are very sweet and engaging. And the prices were reasonable. Unfortunately that's where it starts and ends for me. We waited 35 minutes for an empanada, a side of breakfast potatoes and a breakfast sandwich. The empanada didn't seem to have any cheese in it, or peppers, or any seasoning. It wasn't an empanada at all. The breakfast potatoes had great seasoning, but they were all hard. The breakfast sandwich was on pretty soft bread not really "Texas toast" and also could've used some seasoning. The onion jam was the only saving grace (in my opinion) but my husband said his sandwich was good. (I would have given 2 stars if the costumer service wasn't good)
Koko C.
Great coffees, teas, and breakfast options. I like that the entire menu is flexible to your taste & health needs. We had versions of the same menu item that tasted totally different. The sweet & smoky tofu was grilled and tasted great. Will return when we visit Buffalo again.
You ever witness someone harassing a service worker and just know they’re going to come on here and give an awful review? I witnessed the exchange noted today, and a few key details seem to be missed. Firstly, it should be noted this locally owned business is run by only two people. The woman taking orders is also the barista making specialty drinks not just pouring coffee, and the other gentleman is making all of the food fresh to order. Is she the warmest soul I’ve ever encountered? No. But she is efficient and knowledged and working her butt off.The entire group of 5 proceeded to gang up on her and shout things across the very small space after the woman working tried to defend herself and implored them to remember she’s a human being and they continued to bully her. Even then, she proceeded to serve them their food with a kind disposition even though I’m sure she was feeling defeated.All of that aside, for a real review, the food was so good I went two days in a row. Coffee was hot and delicious. Lots of options for any dietary restrictions. A great little spot.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: House Breakfast Sandwich
Great food but the elderly woman behind the counter was incredibly RUDE!! We had 5 customers ordering food and coffee. She was snarky and rude while we were ordering but the final straw was when she put the coffees on the counter.She put 2 coffees down in front of me and when I asked "which coffee is this?" She refused to answer and said "what do you mean which coffee-one ordered a small and one ordered a large". We actually ordered 3, so I didn't know which one they were. I couldn't believe how she spoke to me! She refused to specify. I called her and told her I've never been spoken to like that by a server! She made it clear "I'm not serving you-I'm only giving you coffee!"What a lovely thing to say to a customer!If you don't like your job, get out of the SERVICE industry!Miserable!!
Atmosphere: 3
Food: 3
Service: 1
Great local coffee spot! We got the nitro cold brew and it was so good. The servers were so friendly and apologetic when they thought couldn’t get to us fast enough even though we weren’t in any hurry! Cookies and food looked very good. Perfect spot to stop for a cup walking around Allentown.
Atmosphere: 5
Food: 5
Service: 5
Great customer service, food was so good! Love the lavender iced coffee. Will definitely come back!Dietary restrictions: Oatmilk, meatless options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Breakfast Sandwich
The antithesis of good customer service.
Atmosphere: 1
Food: 1
Service: 1
Great food and atmosphere
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Roast, Scram-Bowl
Stopped in to grab a quick bite between group sessions with The Light House doulas at The Coit House, and had the absolute best decaf latte and a vegetable samosa empanada (on special) that I will have dreams about! My husband had an Americano and a bagel which he said was phenomenal. The service was fast and friendly. We will definitely return!
Atmosphere: 5
Food: 5
Service: 5
Nice, relaxed atmosphere. The sandwiches are a bit messy, but they are solid. Better for vibe than food.
I wasn't expecting a walk up order situation. Food was okay but didn't match the hype of the reviews I read. The menu is limited and the home fries were not well prepared (hard in the middle, dry on the outside) and the sausage was pre-made (not house formed) and chopped. I could see this being a great local spot for weekly regulars who want something fast to go, but not for a weekend breakfast outing. The staff were super nice and the setting was really clean and tidy. Just not what was expected.
Excellent boutique coffee and sandwich shop. We loved the texas toast French toast.
Food: 5
Service: 5
Restaurantji Recommends
Would give it 4.5 starts. The breakfast sandwich was delicious, the coffee quite good, and the service was friendly. The ambiance is ok, somewhat sterile and could use some warming up, but isn't a dealbreaker. The main issue is the fact that everything in this place is disposable with no options. This would be a five-start place if not for this issue.
If I lived here, I could see myself visiting/eating here everyday. Erline (I hope I spelled her name right) was so warm, helpful, welcoming and so friendly. I had a small Honey Almond cappuccino made with oat milk and a vegan breakfast wrap. I usually get French vanilla but I thought I would try something different. Erline said if it doesn’t taste right, she’ll make me another one. IT WAS DELICIOUS!!! The vegan breakfast wrap was AMAZING!! Erline, I’m from Texas but if I’m ever in this area again, I’ll be back! 5 stars!
Atmosphere: 5
Food: 5
Service: 5
Food was reasonably priced, sandwiches were good. We had the Monte Cristi it's not the normal it's a take on. Monte Cristo and the Ham Grill cheese, and side of breakfast potatoes do not recommend, very dry and over seasoned.
I really wanted to love this place. The customer service is great! The employees are very sweet and engaging. And the prices were reasonable. Unfortunately that's where it starts and ends for me. We waited 35 minutes for an empanada, a side of breakfast potatoes and a breakfast sandwich. The empanada didn't seem to have any cheese in it, or peppers, or any seasoning. It wasn't an empanada at all. The breakfast potatoes had great seasoning, but they were all hard. The breakfast sandwich was on pretty soft bread not really "Texas toast" and also could've used some seasoning. The onion jam was the only saving grace (in my opinion) but my husband said his sandwich was good. (I would have given 2 stars if the costumer service wasn't good)
Great coffees, teas, and breakfast options. I like that the entire menu is flexible to your taste & health needs. We had versions of the same menu item that tasted totally different. The sweet & smoky tofu was grilled and tasted great. Will return when we visit Buffalo again.