Residence Inn by Marriott Buffalo Downtown

620 Delaware Ave, Buffalo
(716) 247-5252

Recent Reviews

MJ Worldwide

Great room. Friendly staff.Nearby activities: Across the street from Theodore Roosevelt inauguration home a national park.Safety: Felt very safe.Walkability: Walkable lots of things within walking distance.

Service: 5

Robert L

Nice hotel. Rooms are very nice with alot of amenities.

Service: 5

Arushi Dhakad

Fantastic location, nice rooms, very nice lobby area if one has to meet people ina formalish setting.

Service: 5

Matt Laur

Stayed this past weekend beautiful rooms and building. I would like to point out johnathon your amazing! I hope they keep you around so I can see you next time. This guy was everywhere cleaning and keeping the grounds top shelf!

Service: 5

Amber Lee Mattina

Being from out of the area, I walked in with a stroller, a 2 year old and a 3 year old looking for a restroom of private area to change my children’s diapers and was turned away. Was looking to book a room but decided not to after how me and my children were treated. “We cannot help u.” Absolutely horrible service and the place smelled like weed when you first walked in. I’m glad I decided not to book a room at this facility. How can u turn down a mother with two young children? Doesn’t make any sense to me at all! Wouldn’t recommend this place if you have small children!

Service: 1

Derrick Marcelino

Great stay!

Tim Cote

M club was closed,a surprise. Rooms were ok. Service was so so.

Service: 3

James Harvey

This was by far one of the best Marriott properties I've stayed in. Everything about it was phenomenal.

Service: 5

Brianna D.

Awesome location, service, and quality! I really like their gym and breakfast. Everything is very clean. Staff are kind and professional. Walking distance to a lot of restaurants, attraction, and breweries.

Ruby Bolduc

The area surrounding is meh but the hotel and rooms are outstanding!!!

Service: 5

Conor Mogg

My girlfriend stayed here, paid for a $14 tab at the bar, and was charged $750 by the hotel. No one could explain the charges and there is no on-site manager. So far they've only been able to refund less than half and can't explain the remaining charges. This is totally unacceptable from a national hotel chain. Just another opportunity to rob people of their hard earned money. Either it's a POS malfunction or obvious theft from one of your employees. I would welcome the opportunity to speak to a supervisor and see how we can correct the situation.

Service: 1

Kaitlyn Pfahl

Terrible customer service, staff is not trained for simple task.Friend bought a drink at the bar and had over $750 in charges to her bank account and no one is able to help or refund her!!!

Service: 1

Conor M.

My girlfriend stayed here, paid for a $14 tab at the bar, and was charged $750 by the hotel. No one could explain the charges and there is no on-site manager. So far they've only been able to refund less than half and can't explain the remaining charges. This is totally unacceptable from a national hotel chain. Just another opportunity to rob people of their hard earned money. Either it's a POS malfunction or obvious theft from one of your employees. I would welcome the opportunity to speak to a supervisor and see how we can correct the situation.

Tawanna M

Hotel check-in was easy, and the receptionist was nice. Starbucks is attached to the hotel. The room was clean and neat. The gym is gorgeous. Nice indoor pool and laundry room on the first floor. I would stay here again. Breakfast was good, too. There was something for everyone.

Service: 5

Radames Aviles Jr.

Great location; walking distance to just about anything needed. Free parking and good full breakfast.Rooms: Great size rooms; primarily studio apartments and spacious. Not very clean. Rooms floors and surfaces were dirty upon check it and remained so during a multi-day stay despite from service request.

Service: 3

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Residence Inn by Marriott Buffalo Downtown

620 Delaware Ave, Buffalo, NY 14202
(716) 247-5252