The Sausage Maker Inc.
$$ •
Hours:
1500 Clinton St Ste 140, Buffalo
(716) 824-5814
The Sausage Maker Inc. Reviews
Really blown away by The Sausage Maker's incredible customer service. I live in Vietnam and foolishly chose the cheapest shipping option to have some casings delivered here. the box got lost in transit somewhere along the way, and when I emailed the company asking if they had received any notification, they responded within a few hours and took it upon themselves to immediately ship a new order with a better shipping option at no extra cost. The 1st box getting lost was not their...read full review
Excellent customer service! It was refreshing to talk to Meghan and feel like she genuinely cared about the issue we had. I borrowed a meat grinder from a friend and the handle broke, so I contacted The Sausage Maker Inc. and they went out of the way to find the part I needed and get it sent. I definitely would recommend doing business with this company!
Ratings
Menu
Hours
| Monday | 8:30AM - 4PM |
| Tuesday | 9AM - 4PM |
| Wednesday | 8:30AM - 4PM |
| Thursday | 8:30AM - 4PM |
| Friday | 8:30AM - 12PM |
| Saturday | 8:30AM - 1PM |
| Sunday | Closed |
I want to take a minute to recognize the efforts of John P. at sausage maker. This gentleman went well above and beyond to resolve an issue I had with a recent purchase of some hog casings.With customer service rapidly declining in most of the vendors I use, dealing with John was a welcomed change.My hat's off to you John and sausage maker for the quality customer service you provided.Well done.