Their employees are rude and shows attitude. Specially a cashier her name is vera. Her behavior is disgusting. Please don’t go there if you have self respect.
Atmosphere: 1
Food: 1
Service: 1
Rashard Blue
Tried to go through the drive through and at 917PM the store is shut down but it's clearly people still working so is there any particular reason why this location was closed before 10PM this is not the first time this has happened it's getting old.if you don't like the job change your profession customer service is not for everyone.
wubites
The “general manager” Alexis was a very nasty and rude person. I went through the drive thru and tried to use a coupon code from the app itself but it wasn’t working on their end and when I asked if she could price adjust it she told me that wasn’t possible. I’ve been to this tim hortons on MULTIPLE occasions and someone there has always price adjusted it for me because there thing was down. when I pointed out who, she said I was a “liar”. She then asked him and he said he did indeed price adjust! then she turned to me and said he wouldn’t be working there anymore. ??Her behavior was absolutely unprofessional and disgusting. Even when I was in the drive thru she had a horrible horrible attitude! i’ll be calling corporate on her, for not only saying she was going to fire the guy who previously price adjusted things for me (BECAUSE there thing was broken) but also because she was just being a poor employee. the disrespect was absolutely insane . never coming to this location again.
Atmosphere: 1
Food: 1
Service: 1
king louie
In very upset because The dinner room supposed to be open at 4:30 I drive a bus so there no way of getting my coffee, there was a employee shoveling and I ask him why are the lobby doors locked and he turned around and went inside I'm so upset after I've been coming for
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Muffin, Doughnut
Justina Callahan
I was disappointed that they didn’t have white hot chocolate, because all the rest of them have it. I don’t understand how all the Tim Hortons are not on the same page.
Atmosphere: 5
Food: 3
Service: 4
Shawn Morgan
Can never get the delivery right at all
Hipocrete Block
Great place where to get coffee and donuts they are quick with
Lately it seems as if I place a delivery order on the app & it goes to this location, there is a problem with my order... missing timbits, wrong sandwich, drinks that aren't even remotely what was ordered, yet my name is on the bag. They don't even bother sealing the bag(s) up anymore. The last time I had multiple missing items, their customer service just added points to my account. You can only use points on certain items & only 1 per order... defeats the purpose of ordering 5 items if you only get 3, and one of THOSE is wrong... very disappointing At least (this time) my son's smoothie isn't a frozen coffee drink, so I can actually give it to him...?♂️
Atmosphere: 5
Food: 3
Service: 3
Jennifer Rashko
They messed up the order . They were too busy talking as usual and not paying attention to their customers. Only one
Atmosphere: 2
Food: 3
Service: 1
Sierra Robinson
They are rude for some reason my honey dipped timbits were
Food: 1
Service: 1
Cathie Gibbens
Just beware if you 1. Place a mobile order 2. Go there in the afternoon. The morning staff seem to be in tip of their game more than the afternoon staff.I have placed approximately 7 mobile orders for pick up at this location. I like mobile orders because my payment is saved, I like to earn points, and I like to just run in and get out without waiting. I typically place the order for ASAP (you have the option for 5 mins, 10 mins, etc) and give them about ten minutes before I show up. Only once was my order ready on time and waiting. I finally ordered for ten minutes out, gave them an extra five minutes after that, and they still had not even realized that a mobile order came in. More often than not, they haven't even started my order yet. Why even offer mobile ordering if you're not going have the order ready? Today, I placed an order knowing it wouldn't be ready when I got there, but I had the time today so I figured I would just show up and wait for them to make it, like always. The store was NOT busy in the least. The staff were all talking casually to each other. No one was hustling. I went to the mobile order counter and stood there for ten minutes. Not a soul acknowledged my existence. I finally went up to the register and told them I was picking up. They made it right then and there and I left. When. I opened the order and tasted my drink, they screwed it up. So not only did they give bad customer service, they couldn't bother to make the order correctly. Unacceptable. So if you are reading this, please take this review into consideration before buying from this store. I'm pretty much done with this location, as there are other locations nearby where the customer service is better.
Their employees are rude and shows attitude. Specially a cashier her name is vera. Her behavior is disgusting. Please don’t go there if you have self respect.
Atmosphere: 1
Food: 1
Service: 1
Tried to go through the drive through and at 917PM the store is shut down but it's clearly people still working so is there any particular reason why this location was closed before 10PM this is not the first time this has happened it's getting old.if you don't like the job change your profession customer service is not for everyone.
The “general manager” Alexis was a very nasty and rude person. I went through the drive thru and tried to use a coupon code from the app itself but it wasn’t working on their end and when I asked if she could price adjust it she told me that wasn’t possible. I’ve been to this tim hortons on MULTIPLE occasions and someone there has always price adjusted it for me because there thing was down. when I pointed out who, she said I was a “liar”. She then asked him and he said he did indeed price adjust! then she turned to me and said he wouldn’t be working there anymore. ??Her behavior was absolutely unprofessional and disgusting. Even when I was in the drive thru she had a horrible horrible attitude! i’ll be calling corporate on her, for not only saying she was going to fire the guy who previously price adjusted things for me (BECAUSE there thing was broken) but also because she was just being a poor employee. the disrespect was absolutely insane . never coming to this location again.
Atmosphere: 1
Food: 1
Service: 1
In very upset because The dinner room supposed to be open at 4:30 I drive a bus so there no way of getting my coffee, there was a employee shoveling and I ask him why are the lobby doors locked and he turned around and went inside I'm so upset after I've been coming for
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Muffin, Doughnut
I was disappointed that they didn’t have white hot chocolate, because all the rest of them have it. I don’t understand how all the Tim Hortons are not on the same page.
Atmosphere: 5
Food: 3
Service: 4
Can never get the delivery right at all
Great place where to get coffee and donuts they are quick with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fajita Grilled Wrap, Doughnut
Some staff is no good in morning time ?
Very polite, professional, we were through the drivethru efficiently with no problems with our order. Wonderful service done right! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Mediocre. The grilled cheese is fine, if a bit greasy. The wifi wasn't functional, tho.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
The workers need to improve their service quality
Atmosphere: 1
Food: 5
Service: 1
Lately it seems as if I place a delivery order on the app & it goes to this location, there is a problem with my order... missing timbits, wrong sandwich, drinks that aren't even remotely what was ordered, yet my name is on the bag. They don't even bother sealing the bag(s) up anymore. The last time I had multiple missing items, their customer service just added points to my account. You can only use points on certain items & only 1 per order... defeats the purpose of ordering 5 items if you only get 3, and one of THOSE is wrong... very disappointing At least (this time) my son's smoothie isn't a frozen coffee drink, so I can actually give it to him...?♂️
Atmosphere: 5
Food: 3
Service: 3
They messed up the order . They were too busy talking as usual and not paying attention to their customers. Only one
Atmosphere: 2
Food: 3
Service: 1
They are rude for some reason my honey dipped timbits were
Food: 1
Service: 1
Just beware if you 1. Place a mobile order 2. Go there in the afternoon. The morning staff seem to be in tip of their game more than the afternoon staff.I have placed approximately 7 mobile orders for pick up at this location. I like mobile orders because my payment is saved, I like to earn points, and I like to just run in and get out without waiting. I typically place the order for ASAP (you have the option for 5 mins, 10 mins, etc) and give them about ten minutes before I show up. Only once was my order ready on time and waiting. I finally ordered for ten minutes out, gave them an extra five minutes after that, and they still had not even realized that a mobile order came in. More often than not, they haven't even started my order yet. Why even offer mobile ordering if you're not going have the order ready? Today, I placed an order knowing it wouldn't be ready when I got there, but I had the time today so I figured I would just show up and wait for them to make it, like always. The store was NOT busy in the least. The staff were all talking casually to each other. No one was hustling. I went to the mobile order counter and stood there for ten minutes. Not a soul acknowledged my existence. I finally went up to the register and told them I was picking up. They made it right then and there and I left. When. I opened the order and tasted my drink, they screwed it up. So not only did they give bad customer service, they couldn't bother to make the order correctly. Unacceptable. So if you are reading this, please take this review into consideration before buying from this store. I'm pretty much done with this location, as there are other locations nearby where the customer service is better.