Smokey Bones Cheektowaga

2007 Walden Ave, Cheektowaga
(716) 683-0724

Recent Reviews

Alex Van Scoter

Food was amazing and the waitress was awesome. And it always has a good sense of humor highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ

Timothy Bunch

Called at 9:40 to make sure they were still serving food. Open til midnight said they are serving food until 10:30. Walked in at 9:55 and the lazy staff claim they are done serving food. Typical of this location. Don’t waste your time coming here… staff never want to be bothered to actually do their job. This isn’t the first time this has happened. Do yourself a favor and go somewhere else.

Atmosphere: 1

Service: 1

Chippy

It’s was pretty great amazing customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoked Wings

Krista Stachura

When we arrived for our 6pm reservation, nothing was ready. The area that they put us in was dirty, floor was not swept and the tables were wiped but now clean. Food was average at best. Very disappointed. Server was okay.

Atmosphere: 1

Service: 2

ap

Your cheese sauce is horrible

Dina Guenther

It was comical. 4 of us went for an early dinner at 4:30. Ended up ordering of the early menu. Didn't order any cocktails. The bill came to $109. The portions were the smallest of the small. Including the 2×2 inch 1 piece of garlic bread that each meal came with. We substantially tiped the staff. They were amazing. Had to listen to them being "spoken to" from angry customers complaining about portion sizes for 2 hours. I get inflation but your shrink flation is off the hook.

Atmosphere: 3

Food: 2

Service: 5

Frank Kolbmann

First time customer. A friend forwarded me you Rib Special ad so i tried them for lunch today at work. The ordering, pick-up, customer service were all great. The loaded mashed potatoes and corn were great. The ribs were horrible :( I ordered a full rack excited to have leftovers. I couldnt even finish 3 bones. I had to go back after work and tell Gabrielle. I didnt want a refund or any other food. Gabrielle was great but I was so grossed out i couldnt eat dinner. And my full intent was to help Smokey Bones so they didnt serve anymore ribs until the problem was fixed. They reminded me of ribs that were 5 days old and just re-heated. I honestly hope they believe me and fixed the problem. And i have to compliment Gabrielle on how hard she tried to fix the problem when addressed with it.

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Smoked Wings

Kurt Meyer

Great food. Excellent Frickles. Service is quick and attentive.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoked Wings, Steak, BBQ

Bilal Zakaria

Food was mediocre, atmosphere and service were decent though!

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Chicken Wings

GINA ASHLEY

Service was DOOKIE!!!! Food was spicy waitress never came with a refill I had to get up and walk over to the bar and refill my drink. The Brisket was bland, no sauce no seasoning. Only thing good on my plate chicken.

Atmosphere: 3

Food: 2

Service: 2

Juliana Lu

There was no wait and our server was phenomenal, however, our food was subpar at best. I ordered the pulled pork sandwich that was way too greasy and luke warm, the bottom bun was soaked through and soggy. My fiancé got the pulled pork platter and his pork was luke warm and just sort of heaped on the plate. Fries were great, drinks were great. Just an overall ‘meh’ meal. Lastly, the women’s bathroom was gross, it had sticky floors in the stall, urine on the toilet seat and the toilet paper was out of the receptacle.

Atmosphere: 3

Food: 2

Service: 4

Corey F

Good food and drinks

Atmosphere: 5

Food: 5

Service: 5

Tammy Pirmann

Menu has a confusing part for two different types of baby back ribs. The more expensive one does not say they are babybacks but when I ordered babybacks thinking it would be one price the bill was $10 higher. After talking to the manager she related $5.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Baby Back Ribs

Michael Lenney

Jerriona was an amazing server. She truly enhanced the experience. All smiles and so very accommodating. Hold on to her and replicate ?

Atmosphere: 4

Food: 4

Service: 5

mary Lou Miller

Food was very good except the baked Potato was done enough.Parking: Plenty of parking.Wheelchair accessibility: Yes

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: BBQ

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