The Cheesecake Factory

1 Walden Galleria Space TH-170, Cheektowaga
(716) 685-2600

Recent Reviews

Cindy E

I can’t give a review about the food because I wasn’t there long enough to order…we walked in got seated promptly…the hostess sat us in a booth in a cramped corner space next to a really large table of I’d say maybe 15 people (or more) I knew immediately this wasn’t going to work for me because it was so loud with all those people talking..I asked to please be moved to another spot because I wouldn’t beable to hear my husband due to the loud background noise.. the hostess said she could put me somewhere by the bar or something.. I’m not even sure what she said because the noise level was so bad from the large group of people 2 feet from our table…I saw many open tables available not sure why we couldn’t have been seated in a more comfortable area instead of being crammed in a corner! We sat down for maybe 5 minutes I tried to look over the menu & my husband was trying to talk to me & I couldn’t even hear him! So we got up and left! So much for my birthday lunch date with my husband …. The whole experience really ruined my day…I was so mad I just told him to take me home…oh by the way we drove in from quite a distance away too! Just under an hour! Never again!

Atmosphere: 1

Service: 1

Mary Haist

There were limited options available from the menu. Everything was sold out.

Atmosphere: 4

Food: 3

Service: 4

Arnold Smith

To rich for my taste

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cake

Nick Polla

Wow..I really looked forward to coming here again and it was a total let down. They were pretty busy for lunch..40 min wait no problem..after an hour asked about our table. (Fiance birthday) had my phone # wrong. No apology or anything just sat us. Fried Mac n cheese would of been good if they were hot. Also not a cheap lunch for mid food. Nothing special.

Amarjit Dhamrait

Inexpensive for the quantity and quality of food. The cheesecakes are simply the best.

Atmosphere: 5

Food: 5

Service: 5

Michael B. Stuart

Delicious!

Atmosphere: 4

Food: 5

Service: 5

mike sestric

Food was the best I've had in a long time. Service was exceptional. I'm definitely going back. I can't wait to try new things.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Famous Factory Meatloaf, Celebration Cheesecake, Skinnylicious Chicken Enchiladas

Wendy Thompson

Went today for lunch. I ordered the avocado salad with oranges and beets, which was tasty but was a very small portion for the price. The photo is deceiving.The margarita pizza we ordered with mushrooms was ok, could have had more cheese and been cooked more. Plus, again, it was skimpy in size. My husband had the chicken and shrimp jambalaya which he liked but said it needed salt and the spaghetti in the dish was overcooked, mushy.The tuxedo cheesecake and lime cheesecake were good. Waitress was very nice.

Atmosphere: 4

Food: 3

Service: 5

Heather Cullen

Joanna our server was great! Fun clean atmosphere with energetic service and the food was outstanding!

Atmosphere: 5

Food: 5

Service: 5

Leonie Lee

Place get very busy.. good that we able to reserve a table online and walk right in at the reservation time. However, the portion for main is getting smaller. Previously we were not able to finish and have left over to pack home but not anymore. We even need to ask for another round of bread while waiting for food. Kids were still hungry and have room for dessert. It is getting pricey at Cheesecake factory now..

Atmosphere: 4

Food: 3

Service: 4

Bob & Leslie McNeill

Food was mediocre at best. The Cuban sandwich was not good. Pork tasted like it had been microwaved for too long and was very greasy. The Alfredo pasta with shrimp was better. Service was ok. Food was expensive for what we got.

barbara reeves

I took my grandbaby after church.Kid-friendliness: My grandbaby issix, she loves the menu choices

Atmosphere: 4

Food: 4

Service: 3

DJ Moye

Fantastic food, great service!

Atmosphere: 5

Food: 5

Service: 5

Thomas Morog

Had a great lunch with my boyfriend here because of server Carinne G. She was relatable and kind. She knew the menu very well and helped me pick my entree. Would come back just for her. Thanks Carinne!

Atmosphere: 5

Food: 5

Service: 5

Rusty Shackleford

Waitress abandoned our table. Nobody helped. Our meal had to get cut off halfway through since nobody would help. Had to go up front just to make a fuss and pay. No remedy. Manager was blunt and offputting.What happened you, CF?Nobody here cares.

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